Software Alternatives, Accelerators & Startups

Freshdesk VS Oberlo

Compare Freshdesk VS Oberlo and see what are their differences

Freshdesk logo Freshdesk

Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
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Oberlo logo Oberlo

A dropshipping marketplace for entrepreneurs
  • Freshdesk Landing page
    Landing page //
    2022-01-28
  • Oberlo Landing page
    Landing page //
    2022-07-31

Freshdesk videos

Best Free Helpdesk Ticket System - Freshdesk Setup Tutorial, How I Use It, Why You Should....

More videos:

  • Demo - Freshdesk Mint Demo: Understanding the basics of the helpdesk
  • Review - Freshdesk Mint Overview
  • Review - Freshdesk Review: Is It Good?
  • Review - Freshdesk vs Zendesk: Choosing Between the Leaders on the Market
  • Review - Freshdesk Review: Client Friendly Ticketing System
  • Review - Freshdesk Review 2022 | Best Customer Service Software
  • Review - Freshdesk Review

Oberlo videos

Oberlo Review (2019): Super Dropshipping, the Way it Should Be

More videos:

  • Review - Dropified Vs Oberlo - Which Is Better? - Review
  • Review - Oberlo Shopify App Honest Review

Category Popularity

0-100% (relative to Freshdesk and Oberlo)
Customer Support
100 100%
0% 0
eCommerce
0 0%
100% 100
Help Desk
100 100%
0% 0
Shipping and Tracking
0 0%
100% 100

User comments

Share your experience with using Freshdesk and Oberlo. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Freshdesk and Oberlo

Freshdesk Reviews

  1. Does what it says on the box

    Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.

    My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.

    🏁 Competitors: HelpScout, Zendesk
    👍 Pros:    Straightforward|Free basic plan
    👎 Cons:    Missing a feature

10 Best Freshdesk Alternatives for Businesses in 2024
Certainly, Freshdesk can prove beneficial for specific businesses, but it may not be suitable for everyone. The extensive list of features, while initially appealing, presents a major challenge, as most teams only utilize a handful of specialized capabilities, rendering the rest unnecessary.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
If you’re in the market for help desk software, you’ve probably heard of Freshdesk — or maybe you’re already using it. Whatever the case, you might not be aware of how Freshdesk’s competitors compare.
Top 13 Freshdesk alternatives and competitors for 2024
Freshworks offers a suite of cloud-based tools that includes Freshdesk, its customer support software. Freshdesk allows businesses to manage customer requests and handle issues with its ticketing system. It supports multiple channels, like email, phone, and chat. Teams can automate ticket assignments and set automatic email notifications to notify customers of changes to...
Source: www.zendesk.com
alternatives to Tawk.to - Tiledesk Free Live Chat
Freshdesk is a powerful customer service software that offers Freshchat. It is among the best alternatives to Tawk.to, which provides other tools too, and indeed it is an all-inclusive tool in the customer service industry. Like Tawk.to, it doesn’t support on-premise and is not open-source, but it supports automation and many helpful integrations like WhatsApp and Facebook...
Source: tiledesk.com
The 10 Best Tawk.to Alternatives and Competitors [2022]
Some features offered by Freshdesk include automated workflows and field service management. It’s also a metric-rich platform that provides useful reports. Of course, it offers live chat but also ticketing, email, and phone support. The AI-powered chatbot is well-regarded by customers, but some of its other features are even more widely appreciated.
Source: www.tidio.com

Oberlo Reviews

Importify vs Oberlo – Which Dropshipping tool is the best?
Almost the same thing with Oberlo. You don’t have to order products from scratch every time you receive a new order. Since Oberlo already stored the details of the products you import from Aliexpress, you can simply click on the order button and your orders will be fulfilled.
15 Best Oberlo Alternatives in 2022 (After the Shutdown)
Luckily, there are plenty of great Oberlo alternatives out there that you can use now that Oberlo is gone. In this article, we will cover 15 of the best Oberlo alternatives for dropshippers to use in 2022!
DSers vs. Oberlo: An Ultimate Comparison to Find the Best Dropshipping Solution
Presently, Oberlo offers two paid plans – Basic and Pro that would cost $29.90 and $79.90 per month. Most of the premium features discussed above are only available in the Pro plan of Oberlo. You can also explore Oberlo for free with its Starter plan. Though, after completing its 30-day free trial, you have to upgrade to a paid plan to continue using its services.
Source: www.dsers.com
ShopMaster Alternatives: 5 Best Dropshipping Tools
1) Not free of charge: Oberlo’s Starter plan offers all main Oberlo features completely free of charge and allows clients to set up a small online shop with 500 products. However, you can only have a limited amount of monthly orders. Only the paid plan gives access to an unlimited number of monthly orders and allow multiple online stores.
Source: www.dsers.com
Oberlo Alternatives
Oberlo lets you create an account for free. With a free Oberlo account, you can import up to 500 products to your Shopify store. If you need advanced offerings like higher product limits, bulk orders, tracking of shipments, multiple staff accounts, or affiliate programs – you need to upgrade to one of its paid plans.

Social recommendations and mentions

Based on our record, Freshdesk seems to be more popular. It has been mentiond 12 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Freshdesk mentions (12)

  • Moog support?
    When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 6 months ago
  • CMS with ticketing support
    What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 7 months ago
  • Need help picking a ticketing system
    Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago
  • Beware, read carefully and make conclusions
    Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago
  • What Ticket Systems do ya'll use?
    We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago
View more

Oberlo mentions (0)

We have not tracked any mentions of Oberlo yet. Tracking of Oberlo recommendations started around Mar 2021.

What are some alternatives?

When comparing Freshdesk and Oberlo, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Spocket - We're the biggest dropshipping suppliers, wholesalers & distributors of high quality US/EU products to facilitate dropshipping across the globe. We are top rated in dropshipping websites and companies for Shopify dropshipping.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

AutoDS - AutoDS is an all-in-one dropshipping solution that manages all your dropshipping related tasks like pricing and stock monitoring, full customer service management, automated orders, and more.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Easyship - Easyship, the #1 global cloud-based shipping software, is a technology platform that helps eCommerce and crowdfunding merchants ship worldwide.