Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.
My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.
Based on our record, Freshdesk should be more popular than Noteflight. It has been mentiond 12 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 6 months ago
What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 6 months ago
Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago
Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago
We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago
Unfortunatly, I am writing music for someone that isn't comfortable with codas. Therefore, I tried to use voltas only (example 2 and 3). In example 2, the music goes like in example 1 all the way to D. The D.S. Al coda is replaced with a repetition bracket at the end of D, bringing the music back to B while still in the same bracket sequence. Eventually, the music comes to E, where I wrote a closed volta bracket... Source: over 1 year ago
There aren't really any good ones for mobile. Are you sure you aren't willing to try composing on PC or Mac? There are quite a few good resources on computer that are completely free. Musescore is the most prominent one that is free to use, however, there is also one called Finale Notepad. It's meant to be a free demo to convince people to use their full version. The demo isn't limited though. It doesn't expire.... Source: almost 3 years ago
Also you can use noteflight.com to compose. Source: about 3 years ago
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