Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.
My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.
Based on our record, MusicBrainz Picard seems to be a lot more popular than Freshdesk. While we know about 160 links to MusicBrainz Picard, we've tracked only 12 mentions of Freshdesk. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 5 months ago
What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 6 months ago
Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago
Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago
We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago
Have you tried https://www.funkwhale.audio/? It can be used effectively as a "private spotify". Labeling is a solved problem thanks to https://picard.musicbrainz.org/, and the fact that a lot of the music you buy these days comes pre-labeled already. You then have a web-app (and/or a mobile app, if that's your thing) where you can stream music as you would with Spotify. You can even build yourself a little... - Source: Hacker News / about 2 months ago
I use picard for my collection. My work flow is Picard > Lyrics Finder > Foobar for BPM, RealGain and DR > Custom python script to pull genre and mood from Last.FM and spotify> then Advanced Renamer to perform naming clean up of folder names. I lowercase and underscore spaces. Also does files if I happen to need Mp3Tag when Picard doesn't find anything. Once this is done I move files on to may NAS. Source: 5 months ago
Musicbrainz Picard - A great application that I've used in the past to identify and organize my saved music collection. It's not focused on adding semantic tags though: it's used for adding metadata to .mp3 files. Source: 6 months ago
I do the same but run it though Picard[0] before adding to Plex. [0]https://picard.musicbrainz.org/. - Source: Hacker News / 8 months ago
Feed all of your music to something like 'musicbrainz picard' - it will sort out all the tags and provide the artwork too. Source: 10 months ago
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Mp3tag - Mp3tag is a powerful and easy-to-use tool to edit metadata of audio files. DownloadDownload Mp3tag, a powerful and easy-to-use tool to edit .
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