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Freshdesk VS Mozilla Firefox

Compare Freshdesk VS Mozilla Firefox and see what are their differences

BoldDesk
Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
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Freshdesk logo Freshdesk

Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
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Mozilla Firefox logo Mozilla Firefox

Get the browsers that put your privacy first — and always have
  • Freshdesk Landing page
    Landing page //
    2022-01-28
  • Mozilla Firefox Landing page
    Landing page //
    2023-09-01

Get the browser that protects what’s important. No shady privacy policies or back doors for advertisers. Just a lightning fast browser that doesn’t sell you out.

Freshdesk videos

+ Add

Best Free Helpdesk Ticket System - Freshdesk Setup Tutorial, How I Use It, Why You Should....

More videos:

  • Demo - Freshdesk Mint Demo: Understanding the basics of the helpdesk
  • Review - Freshdesk Mint Overview
  • Review - Freshdesk Review: Is It Good?
  • Review - Freshdesk vs Zendesk: Choosing Between the Leaders on the Market
  • Review - Freshdesk Review: Client Friendly Ticketing System
  • Review - Freshdesk Review 2022 | Best Customer Service Software
  • Review - Freshdesk Review

Mozilla Firefox videos

+ Add

Firefox Quantum: Chrome Killer? Should You Switch Browsers?

More videos:

  • Review - Mozilla Firefox Review
  • Review - Six Reasons I Love Firefox Quantum
  • Review - Firefox Quantum Review: Google Chrome killer?

Category Popularity

0-100% (relative to Freshdesk and Mozilla Firefox)

Freshdesk

Mozilla Firefox

Customer Support
100 100%
Customer Support
0% 0
Web Browsers
0 0%
Web Browsers
100% 100
Help Desk
100 100%
Help Desk
0% 0
Web Development Tools
0 0%
Web Development Tools
100% 100

User comments

Share your experience with using Freshdesk and Mozilla Firefox. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Freshdesk and Mozilla Firefox

Freshdesk Reviews

  1. Does what it says on the box

    Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.

    My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.

    🏁 Competitors: HelpScout, Zendesk
    👍 Pros:    Straightforward|Free basic plan
    👎 Cons:    Missing a feature
10 Best Freshdesk Alternatives for Businesses in 2024
Certainly, Freshdesk can prove beneficial for specific businesses, but it may not be suitable for everyone. The extensive list of features, while initially appealing, presents a major challenge, as most teams only utilize a handful of specialized capabilities, rendering the rest unnecessary.
Source: www.bolddesk.com
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
If you’re in the market for help desk software, you’ve probably heard of Freshdesk — or maybe you’re already using it. Whatever the case, you might not be aware of how Freshdesk’s competitors compare.
Source: www.helpscout.com
Top 13 Freshdesk alternatives and competitors for 2024
Freshworks offers a suite of cloud-based tools that includes Freshdesk, its customer support software. Freshdesk allows businesses to manage customer requests and handle issues with its ticketing system. It supports multiple channels, like email, phone, and chat. Teams can automate ticket assignments and set automatic email notifications to notify customers of changes to...
Source: www.zendesk.com
alternatives to Tawk.to - Tiledesk Free Live Chat
Freshdesk is a powerful customer service software that offers Freshchat. It is among the best alternatives to Tawk.to, which provides other tools too, and indeed it is an all-inclusive tool in the customer service industry. Like Tawk.to, it doesn’t support on-premise and is not open-source, but it supports automation and many helpful integrations like WhatsApp and Facebook...
Source: tiledesk.com
The 10 Best Tawk.to Alternatives and Competitors [2022]
Some features offered by Freshdesk include automated workflows and field service management. It’s also a metric-rich platform that provides useful reports. Of course, it offers live chat but also ticketing, email, and phone support. The AI-powered chatbot is well-regarded by customers, but some of its other features are even more widely appreciated.
Source: www.tidio.com

Mozilla Firefox Reviews

  1. Best Online Experience

    I adore Firefox's functionality and the fact that it is open source software that might be created by tens of thousands of people worldwide. You can utilize features that aren't accessible on rival products like Chrome because it is open source.

    👍 Pros:    Open-source|Free|Fast
The 11 Best Web Browsers Not Based on Chromium
Mozilla Firefox stands out as an open-source browser that prioritizes privacy and customization. As a top choice among browsers not based on Chromium, it has gained a loyal following thanks to its strong focus on user control and security.
Source: stackdiary.com
Avoid The Hack: 6 Best Privacy Browser Picks for Windows
Many tweaks, both basic, and advanced, should be made before Firefox can be considered a private browser. While vanilla - or otherwise un-configured - Firefox is arguably better for privacy than Google Chrome or Microsoft Edge, Firefox doesn't come especially configured for optimal (or maximum) user privacy out-the-box. This isn't a difficult task and just takes a chunk of...
Source: avoidthehack.com
Top browsers: features, comparison and stats (2022)
Mozilla Firefox is the fourth most popular web browser; it currently holds 4.1% of the web browser market share. It was released in 2002 by the Mozilla Foundation and its contributors.
Source: www.stackscale.com
6 Best Browser Alternatives to Google Chrome
You can also expect good performance from Firefox, though you might run into a rare compatibility issue. In general, Firefox is speedy (though not as lean as Edge) and its customizable UI should suit most users. While not the most feature-filled, Firefox has some nice additions not available on Chrome, including containers that let you separate work, shopping, or personal...
Source: gizmodo.com
The best web browsers for 2022
Firefox comes in a close second — a very close second. The Mozilla Firefox browser takes real strides to make its browser a truly modern way to surf from site to site, thanks to efforts like its upgrade to Firefox Quantum, its VR alternative Firefox Reality, and password-free browsing.
Source: www.digitaltrends.com

Social recommendations and mentions

Based on our record, Freshdesk seems to be more popular. It has been mentiond 12 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Freshdesk mentions (12)

  • Moog support?
    When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 6 months ago
  • CMS with ticketing support
    What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 7 months ago
  • Need help picking a ticketing system
    Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago
  • Beware, read carefully and make conclusions
    Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago
  • What Ticket Systems do ya'll use?
    We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago
View more

Mozilla Firefox mentions (0)

We have not tracked any mentions of Mozilla Firefox yet. Tracking of Mozilla Firefox recommendations started around Mar 2021.

What are some alternatives?

When comparing Freshdesk and Mozilla Firefox, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Brave - Fast and secure, ad and tracker blocking browser.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Google Chrome - Google Chrome is a fast, secure, and free web browser, built for the modern web. Give it a try on your desktop today.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Vivaldi - Vivaldi is a free, fast web browser designed for power-users. You decide how you browse. Download Vivaldi's fully customisable browser now and browse your way.

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