Freshdesk Reviews

1. Brian Howard

   | Owner at BarSight | almost 2 years ago
   Does what it says on the box

   Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.

   My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.

   🏁 Competitors: HelpScout, Zendesk

   👍 Pros:    Straightforward|Free basic plan

   👎 Cons:    Missing a feature

Meson Reviews

Freshdesk mentions (12)

• Moog support?

  When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 6 months ago

• CMS with ticketing support

  What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 7 months ago

• Need help picking a ticketing system

  Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago

• Beware, read carefully and make conclusions

  Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago

• What Ticket Systems do ya'll use?

  We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago

Meson mentions (43)

• Rust Without Crates.io

  I went to mesonbuild.org and it doesn't match the description (some sort of betting site? I didn't stick around ...), and a search turned up: https://mesonbuild.com/. - Source: Hacker News / 7 months ago

• Makefile Tutorial

  Came here to post the same. The answer for How to build software? is Meson[1] for C and C++ and also other languages. Works well on Windows and Mac, too. I’ve written a small Makefile to learn the basic and backgrounds. Make is fine. But the next high-level would have been Autotools, which is an intimidating and weird set of tools. Most new stuff written in C/C++ use now Meson and it feels sane. [1]... - Source: Hacker News / 9 months ago

• CMake x make?

  If you are very fortunate, you'll be able to choose something else. I like meson myself: it looks a bit like python, it's popular, small, simple, well-documented, easy to install and update, and it works well everywhere. Source: 9 months ago

• C++ Papercuts

  I suggest changing the build tool. Meson improved C and C++ a lot: https://mesonbuild.com/ The dependency declaration and auto-detection is nice. But the hidden extra is WrapDB, built-in package management (if wanted):

      https://mesonbuild.com/Wrap-dependency-system-manual.html.

  - Source: Hacker News / 10 months ago

• A Modern C Development Environment

  > C's only REAL problem (in my opinion) which is the lack of dependency management. Most everything else can be done with a makefile and a half decent editor. Care to hear about our lord and saviour Meson? Both of your quoted problems are mutually incompatible: dependency management isn't the job of the compiler, it's a job for the build or host system. If you want to keep writing makefiles, be prepared to write... - Source: Hacker News / 10 months ago