Software Alternatives, Accelerators & Startups

Freshdesk VS Localazy

Compare Freshdesk VS Localazy and see what are their differences

Freshdesk logo Freshdesk

Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
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Localazy logo Localazy

Forget all the hassle and make your app available in 80+ languages with the translation platform built for app developers.
  • Freshdesk Landing page
    Landing page //
    2022-01-28
  • Localazy Landing page
    Landing page //
    2021-09-13

Integrate +in minutes using CLI or available SDK +No changes to the source code +Get Rid of uploading and downloading strings files manually

Translate + Up to 50% of your app to 80 languages with shared translations for free. + Use shared translation memory to speed up. + Deliver updated translations over-the-air.

Review + Translations from your contributors and never get lost in changes. + Review & approve when you have time + Ensure high-quality with pro-active review

Localazy

$ Details
freemium $19.0 / Monthly (Professional)
Platforms
Android Cloud Web Browser iOS JavaScript Swift React Native TypeScript Vue.js Windows Mac OSX Linux Node JS Cross Platform Ruby Java ReactJS Go PHP Wordpress Python Laravel Docker

Freshdesk features and specs

No features have been listed yet.

Localazy features and specs

  • Always Up-To-Date!: Deliver new translations and languages to your users online. We collect anonymous stats and use them to optimize the translation process.
  • Share Translations: Share your code on Github (or elsewhere) and your translations on Localazy. Get your app translated to 80 languages with shared translations for free.
  • Flavors & Build Types ๐Ÿฆ: Localazy understands your project structure and correctly translates product flavors and build types.
  • App Bundles & Libraries ๐Ÿ“–: Translate your app including dynamic app modules and libraries. App Bundles are fully supported too.
  • Array-lists & Plurals ๐Ÿ‘: No compromises. Localazy supports all types of Android's resources, so you don't need to take care of it manually.
  • App versions ๐Ÿ”€: Localazy handles deprecated phrases and keeps them available for older versions of your app. No need to handle that on your side.
  • Optimized Translations ๐Ÿ“ˆ: Localazy collects anonymous stats and prioritizes the translation and review process based on phrase importance.
  • Easy to Set-up and use: Setup & Forget configuration.
  • Clean UI: User friendly UI, easy to use on mobile devices as well.
  • Analytics and Reporting: Yes
  • Integrations: 50+ integrations and growing

Freshdesk videos

Best Free Helpdesk Ticket System - Freshdesk Setup Tutorial, How I Use It, Why You Should....

More videos:

  • Demo - Freshdesk Mint Demo: Understanding the basics of the helpdesk
  • Review - Freshdesk Mint Overview
  • Review - Freshdesk Review: Is It Good?
  • Review - Freshdesk vs Zendesk: Choosing Between the Leaders on the Market
  • Review - Freshdesk Review: Client Friendly Ticketing System
  • Review - Freshdesk Review 2022 | Best Customer Service Software
  • Review - Freshdesk Review

Localazy videos

How to Create Multilingual Apps with Localazy - Platform Agnostic Continuous Localization

More videos:

  • Demo - Automated SW localization using Localazy CLI
  • Tutorial - Sync translations across your tech stack
  • Review - Going Walkabout - iOS localization workflow

Category Popularity

0-100% (relative to Freshdesk and Localazy)
Customer Support
100 100%
0% 0
Localization
0 0%
100% 100
Help Desk
100 100%
0% 0
App Localization
0 0%
100% 100

User comments

Share your experience with using Freshdesk and Localazy. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Freshdesk and Localazy

Freshdesk Reviews

  1. Does what it says on the box

    Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.

    My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.

    ๐Ÿ Competitors: HelpScout, Zendesk
    ๐Ÿ‘ Pros:    Straightforward|Free basic plan
    ๐Ÿ‘Ž Cons:    Missing a feature

10 Best Freshdesk Alternatives for Businesses in 2024
Certainly, Freshdesk can prove beneficial for specific businesses, but it may not be suitable for everyone. The extensive list of features, while initially appealing, presents a major challenge, as most teams only utilize a handful of specialized capabilities, rendering the rest unnecessary.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
If youโ€™re in the market for help desk software, youโ€™ve probably heard of Freshdesk โ€” or maybe youโ€™re already using it. Whatever the case, you might not be aware of how Freshdeskโ€™s competitors compare.
Top 13 Freshdesk alternatives and competitors for 2024
Freshworks offers a suite of cloud-based tools that includes Freshdesk, its customer support software. Freshdesk allows businesses to manage customer requests and handle issues with its ticketing system. It supports multiple channels, like email, phone, and chat. Teams can automate ticket assignments and set automatic email notifications to notify customers of changes to...
Source: www.zendesk.com
alternatives to Tawk.to - Tiledesk Free Live Chat
Freshdesk is a powerful customer service software that offers Freshchat. It is among the best alternatives to Tawk.to, which provides other tools too, and indeed it is an all-inclusive tool in the customer service industry. Like Tawk.to, it doesnโ€™t support on-premise and is not open-source, but it supports automation and many helpful integrations like WhatsApp and Facebook...
Source: tiledesk.com
The 10 Best Tawk.to Alternatives and Competitors [2022]
Some features offered by Freshdesk include automated workflows and field service management. Itโ€™s also a metric-rich platform that provides useful reports. Of course, it offers live chat but also ticketing, email, and phone support. The AI-powered chatbot is well-regarded by customers, but some of its other features are even more widely appreciated.
Source: www.tidio.com

Localazy Reviews

  1. A great automated translation tool for even a non-developer

    I got to know about this product from a friend. They told me that it provides OTA translations, I was in total denial first. But when I first checked it out I was totally in awe. It removes the hassle of adding new languages via each app update. Their prices are also really low.

    ๐Ÿ‘ Pros:    Automated ota translations are fixed. no need to update the app every time you need to add new language translation to app.
    ๐Ÿ‘Ž Cons:    I haven't found any cons till now. but i am in close connections with developers, so if anything is broken i can ask them to fix it immediately
  2. Amazing translation platform to localize my apps!

    I am super impressed by the translation platform provided by Localazy โ€“ I didnโ€™t even know that something like this would be possible when I first started looking for localization solutions for my app; but once Iโ€™d seen it, I knew that it was something that I definitely had to have.

    Localazy has made it easy for my apps to add translations, helping me provide a more global audience reach. And the Localazy support team is awesome!

  3. Translate an app quickly and easily

    I was looking for a simple and cheap service to translate my app and I came across Localazy almost by chance. it was a pleasant discovery, I have been using it for months and I find it fantastic! The translations are published in real time without the need to update the app every time and this has allowed me to enlarge my audience. The integration is simple and fast but it can be customized according to the needs of each app or developer

    ๐Ÿ‘ Pros:    Ota|Cheap|Super simple|Great customer support

Best Localization Software in 2022
Another excellent option for your localization purposes is Localazy. You can simply localize your mobile, web, or desktop software using their user-friendly interface. Localazy facilitates communication and provides a complete picture of your localization project. You'll have complete control over your team members if you use contributor control. The strength of their...
Source: tolgee.io

Social recommendations and mentions

Based on our record, Localazy should be more popular than Freshdesk. It has been mentiond 19 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Freshdesk mentions (12)

  • Moog support?
    When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 6 months ago
  • CMS with ticketing support
    What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 6 months ago
  • Need help picking a ticketing system
    Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago
  • Beware, read carefully and make conclusions
    Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago
  • What Ticket Systems do ya'll use?
    We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago
View more

Localazy mentions (19)

  • The developer mistake that makes most localisations to my language (and likely many others) very low quality and how to avoid it
    I would rather go with tools like Localazy and provide context (screenshots, glossary, message for translators, etc.). Source: about 1 year ago
  • How do you export strings for the translations team?
    You should use dedicated software that understands placeholders and formatting parameters correctly. E.g. https://localazy.com/. Source: about 1 year ago
  • free-for.dev
    Localazy.com - Free for 1000 source language strings, unlimited languages, unlimited contributors, startup and open source deals. - Source: dev.to / over 1 year ago
  • Strapi Localization made easy with Localazy Plugin
    Localazy is a next-gen localization platform enabling everyone to translate their project easily. And just like Strapi, Localazy can save developers a lot of time while giving them the freedom to use their favorite tools and frameworks. Localazy supports over 60 different integrations and is praised for its user-friendly interface and stellar customer support. You can learn more about the platform on the Localazy... - Source: dev.to / over 1 year ago
  • Top 10 Affiliate Programs for Digital Product Makers To Boost Your Online Income
    We know that overly promotional content does not work at all. So you can stay assured that our content will be focused on added value, not overselling anything to your visitors. Localazy will be mentioned as a resource of the information included in the article. Plus, the content will be republished with a canonical link to your domain from localazy.com - a domain with AHREFS DR 50 and growing. - Source: dev.to / over 1 year ago
View more

What are some alternatives?

When comparing Freshdesk and Localazy, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

POEditor - The translation and localization management platform that's easy to use *and* affordable!

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Lokalise - Localization tool for software developers. Web-based collaborative multi-platform editor, API/CLI, numerous plugins, iOS and Android SDK.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Phrase - A platform offering AI-powered translation tools for localization at scale.