Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.
My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.
Based on our record, LilyPond should be more popular than Freshdesk. It has been mentiond 43 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 6 months ago
What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 6 months ago
Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago
Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago
We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago
Why use this when you could just use Lilypond, which is free, open source, and has a legacy in TeX: https://lilypond.org. - Source: Hacker News / 6 months ago
> since its width was set to 0 Is this totally necessary? It might be. I don't know much about font programming. If the values have to be hard-coded. If you can get me a contact info, I could send you the master list of chords.. Maybe you could use that. > I think a more “advanced” use case like the one you described can be addressed by something like https://lilypond.org Lilypond is a music engraving system. That... - Source: Hacker News / 6 months ago
So I need to pack the font itself with both the A and the Am6 ligatures… I think a more “advanced” use case like the one you described can be addressed by something like https://lilypond.org. - Source: Hacker News / 6 months ago
At lilypond.org I found some tips, but they all were for the complete score. I don't want my score to be compressed or have smaller notes as I'm rewriting the music because the original notes are to small for me. Source: 7 months ago
As far as open-source software is concerned, you can use Lilypond [1]. Fully text-based transcription. You can edit, insert, splice, overwrite, etc. To your heart's content in your favorite text editor and get a high-quality engraving as output. [1] https://lilypond.org/. - Source: Hacker News / 10 months ago
Zendesk - Zendesk is a beautiful, lightweight help-desk solution.
Sibelius - Sibelius is a virtual score creation tool which allows composers to easily create new piano scores, developed by Avid.
Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
Guitar Pro 7 - Create, play and share your tabs
LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!
MuseScore.org - Create, play back and print beautiful sheet music with free and easy to use music notation software MuseScore. For Windows, Mac and Linux.