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Based on our record, Freshdesk seems to be more popular. It has been mentiond 4 times since March 2021. We are tracking product recommendations and mentions on Reddit, HackerNews and some other platforms. They can help you identify which product is more popular and what people think of it.
I already contacted their support page several times but no reply.... I contacted freshdesk.com which is running their support but no reply. I even contacted the government of seychelles because they claim running via a bank in seychelles but no reply. Everytime I try to withdraw I run into "security issues". - Source: Reddit / 6 months ago
ZenDesk - Zendesk is a beautiful, lightweight help-desk solution.
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LiveAgent - LiveAgent is a fully-featured web-based live chat and helpdesk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 14-day trial today.
Sierra ILS - Sierra is designed to make your library effective.
Salesforce Service Cloud - Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.
Apollo ILS/LSP - The Apollo ILS (Integrated Library System) was designed from the ground up by practicing librarians to be a hosted ILS for public libraries.