Software Alternatives, Accelerators & Startups

Freshdesk VS Khan Academy

Compare Freshdesk VS Khan Academy and see what are their differences

Freshdesk logo Freshdesk

Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
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Khan Academy logo Khan Academy

Khan Academy offers online tools to help students learn about a variety of important school subjects. Tools include videos, practice exercises, and materials for instructors. Read more about Khan Academy.
  • Freshdesk Landing page
    Landing page //
    2022-01-28
  • Khan Academy Landing page
    Landing page //
    2023-06-12

Freshdesk videos

Best Free Helpdesk Ticket System - Freshdesk Setup Tutorial, How I Use It, Why You Should....

More videos:

  • Demo - Freshdesk Mint Demo: Understanding the basics of the helpdesk
  • Review - Freshdesk Mint Overview
  • Review - Freshdesk Review: Is It Good?
  • Review - Freshdesk vs Zendesk: Choosing Between the Leaders on the Market
  • Review - Freshdesk Review: Client Friendly Ticketing System
  • Review - Freshdesk Review 2022 | Best Customer Service Software
  • Review - Freshdesk Review

Khan Academy videos

Khan academy homeschool review

More videos:

  • Review - What Is the Khan Academy & Why Is It Revolutionary?
  • Review - Khan Academy Teacher Tour

Category Popularity

0-100% (relative to Freshdesk and Khan Academy)
Customer Support
100 100%
0% 0
Online Learning
0 0%
100% 100
Help Desk
100 100%
0% 0
Education
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Freshdesk and Khan Academy

Freshdesk Reviews

  1. Does what it says on the box

    Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.

    My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.

    🏁 Competitors: HelpScout, Zendesk
    👍 Pros:    Straightforward|Free basic plan
    👎 Cons:    Missing a feature

alternatives to Tawk.to - Tiledesk Free Live Chat
Freshdesk is a powerful customer service software that offers Freshchat. It is among the best alternatives to Tawk.to, which provides other tools too, and indeed it is an all-inclusive tool in the customer service industry. Like Tawk.to, it doesn’t support on-premise and is not open-source, but it supports automation and many helpful integrations like WhatsApp and Facebook...
Source: tiledesk.com
The 10 Best Tawk.to Alternatives and Competitors [2022]
Some features offered by Freshdesk include automated workflows and field service management. It’s also a metric-rich platform that provides useful reports. Of course, it offers live chat but also ticketing, email, and phone support. The AI-powered chatbot is well-regarded by customers, but some of its other features are even more widely appreciated.
Source: www.tidio.com
11 Best Customer Service Software & Apps You Need in 2022
Freshdesk is another leading customer service software provider with robust features such as omnichannel service, shared inbox, and chatbots. Launched in 2010, Freshdesk now has more than 50,000 customers, including 7-Eleven, The University of Sydney, and Bridgestone.
Source: krisp.ai
10 Best Call Center Software (December 2022)
Freshdesk’s Contact Center (formerly known as Freshcaller) is built especially for smaller businesses, and it shows in its pricing structure but also in its limitations. To be fair, Freshdesk offers a lot of features even in its low-tier plans. We focused on Freshdesk Omnichannel plans, and the lowest tier gives you all the features in the basic Growth plan, such as voice...
Source: www.forbes.com
Top IT Management Software 2021
Additionally, Freshdesk offers an AI chat option, so your customers and employees help themselves and reduce the time your agents have to spend with them. Their Freddy AI solution delivers automatic and precise answers to questions for faster resolutions. In the knowledge base, Freshdesk provides automatic suggestions to help clients and team members find answers faster.

Khan Academy Reviews

Top 11 Coursera Alternatives 2024
Salman Khan launched the Khan Academy in 2008 to assist his cousin with tutoring. Since then, it's become a popular non-profit online learning platform and one of the best Coursera alternatives for elementary and high school students.
Source: freshlearn.com
10 Best Coursera Alternatives in 2024
Khan Academy is best Coursera alternatives free courses offe­rs many free educational re­sources, including instructional videos, practice e­xercises, and personalize­d learning dashboards. These re­sources cover a wide range­ of subjects, from mathematics and science­ to the humanities.
14 Best Free and Paid Coursera Alternatives For Creators (2024)
Khan Academy is another non-profit online learning platform. Started by Salman Khan in 2008 to help his cousin with tutoring, the platform is now hugely popular with elementary and high school students who need additional explanations for common school topics like math, science, and economics.
15 Best LeetCode Alternatives 2023
Khan Academy also offers personalized learning. Students can practice at their own pace. If you have some knowledge of the topic, you can use the platform to fill in gaps in your learning before proceeding to the next level.
13 Sites to Learn How to Code for Web Developers
You can first join the Programming Basics course to watch and learn basic concepts, then explore the given code after the video tutorial to validate your doubts. With Khan Academy, you can save your modification as a Spin-Off for everyone to enjoy and customize.

Social recommendations and mentions

Based on our record, Khan Academy should be more popular than Freshdesk. It has been mentiond 106 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Freshdesk mentions (12)

  • Moog support?
    When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 5 months ago
  • CMS with ticketing support
    What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 6 months ago
  • Need help picking a ticketing system
    Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago
  • Beware, read carefully and make conclusions
    Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago
  • What Ticket Systems do ya'll use?
    We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago
View more

Khan Academy mentions (106)

  • homeschool help !!
    You don't say how old she is. There are many programs you can enroll her in BUT if she wants to work at her own pace you can look online for what your state/municipality expects a child to know in each year. You can use workbooks, resources like CK-12 for science and video instruction or Khan Academy. Source: 6 months ago
  • IWTL all of maths
    Khan Academy is your best friend, you can also use openstax if you like reading more. Supplement with a quality textbook and video courses once you reach Algebra 1, this site and r/learnmath have good recommendations. And most importantly practice. Source: 7 months ago
  • How is this portfolio?
    Khanacademy.org Do a search for "investing" and you'll get dozens of free "courses". Source: 10 months ago
  • Learning math from scratch: I don't know where to start.
    Khanacademy.org - seriously - everything from basic integers and counting to advanced calculus - all at whatever pace you need. Source: 11 months ago
  • Best 7th grade math textbook?
    However, the math instruction that worked for me (I suddenly had to teach upper level math to expelled students in a self-contained class - and didn't know anything past Alg 1) was khanacademy.org, a free online program. I also learned chemistry and physics when those became required. Source: 11 months ago
View more

What are some alternatives?

When comparing Freshdesk and Khan Academy, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Coursera - Build skills with courses, certificates, and degrees online from world-class universities and companies

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

edX - Best Courses. Top Institutions. Learn anytime, anywhere.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Udemy - Online Courses - Learn Anything, On Your Schedule