Freshdesk Reviews

1. Brian Howard

   | Owner at BarSight | almost 2 years ago
   Does what it says on the box

   Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.

   My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.

   🏁 Competitors: HelpScout, Zendesk

   👍 Pros:    Straightforward|Free basic plan

   👎 Cons:    Missing a feature

Greenshot Reviews

Freshdesk mentions (12)

• Moog support?

  When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 6 months ago

• CMS with ticketing support

  What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 6 months ago

• Need help picking a ticketing system

  Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago

• Beware, read carefully and make conclusions

  Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago

• What Ticket Systems do ya'll use?

  We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago

Greenshot mentions (116)

• Help removing ads on https://getgreenshot.org/

  Just looking for filters to remove ad space on https://getgreenshot.org/. There is a space at the top on one on the right side. Thanks! Source: 6 months ago

• How to get rid of the dialog box after print screen ?

  This is a program installed called Greenshot. It's a utility used for taking screenshots. If you want it to go away, you can uninstall greenshot. Source: 6 months ago

• This guy just dropped the BEST MOD of the month and yall dont talk abt it ????

  Here's a useful free software for that https://getgreenshot.org/. Source: 11 months ago

• I opened Start and I searched for Snipping Tool to capture this!

  I had to install Greenshot once for a class and now I use it for all of my screenshots. Source: 11 months ago

• Little Visual coding problem, This variable doesnt transform, i also used it with "get variable" before and it wasnt a problem. I followed a tutorial. The first sc is me trying to make a camera follow the player (the second sc)

  Bro, don't take external screenshots of your monitor with bad lighting... Use something free like this to take internal screenshots: https://getgreenshot.org/. Source: 12 months ago