Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.
My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.
Freshdesk might be a bit more popular than Gqrx. We know about 12 links to it since March 2021 and only 9 links to Gqrx. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 6 months ago
What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 7 months ago
Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago
Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago
We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago
If you don't need the web interface and your usual desktop SDR software supports rtl-sdr tcp mode, you can easily set up a small board that calls rtl-sdr with the appropriate parameters so that it will wait for a remote connection from the above software, not unlike what happens with WebSDR, but you would be using your usual desktop SDR application which would be native and much more snappy than a web browser. ... - Source: Hacker News / 8 months ago
GQRX works pretty well for me. There is also CubicSDR and SDRAngel afaik - you might just want to play around with them and see which you are most comfortable with. Source: 11 months ago
For most signals (including analog AM and FM modes) you can use a laptop with an RTL-SDR USB dongle (fairly cheap), or another SDR, and a reasonably tuned antenna. Various RTL-SDR models can tune from around 500 kHz up to 1.75 GHz with 3 mhz of bandwdith, and works with free software like SDR# for Windows and GQRX for Linux. It works with lots of other software, too, for ham modes, digital modes, etc. Source: over 1 year ago
Some of the Crossfire modules have a rudimentary spectrum analyzer function on them that might help you identify if there are other devices operating in the 900MHz band around that area, but I'm not sure the nano TX is one of them. I have a couple RTL-SDR dongles or equivalent I'd use with GQRX as a cheap spectrum analyzer if possible. Source: over 1 year ago
Yes, a dongle from https://www.rtl-sdr.com/ Then I use gqrx to record the signal. https://gqrx.dk/ and SOX to downsample it https://sox.sourceforge.net/ Then pass it through wxtoimg to get the picture https://www.wraase.de/wxtoimg/. Source: over 1 year ago
Zendesk - Zendesk is a beautiful, lightweight help-desk solution.
CubicSDR - CubicSDR is a cross-platform Software-Defined Radio application which allows you to navigate the...
Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
GNU Radio - GNU Radio is a free & open-source software development toolkit that provides signal processing blocks to implement software radios.
LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!
SDRangel - SDRangel is an Open Source Qt5 / OpenGL 3.