Freshdesk Reviews

1. Brian Howard

   | Owner at BarSight | almost 2 years ago
   Does what it says on the box

   Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.

   My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.

   🏁 Competitors: HelpScout, Zendesk

   👍 Pros:    Straightforward|Free basic plan

   👎 Cons:    Missing a feature

GnuPG Reviews

Freshdesk mentions (12)

• Moog support?

  When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 6 months ago

• CMS with ticketing support

  What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 7 months ago

• Need help picking a ticketing system

  Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago

• Beware, read carefully and make conclusions

  Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago

• What Ticket Systems do ya'll use?

  We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago

GnuPG mentions (38)

• GPG secret key: How to change the passphrase

  Suppose you get along with GPG (The GNU Privacy Guard, GnuPG) for good privacy, and sometimes want to change the passphrase of its secret key. - Source: dev.to / 9 months ago

• Is there a way to encrypt gmail emails?

  GnuPG will do this, but both people need to have it set up properly. Source: about 1 year ago

• pyaction 4.19.0 Released

  This Docker image is designed to support implementing Github Actions With Python. As of version 4.0.0., it starts with The official python docker image as the base Which is a Debian OS. It specifically uses python:3-slim to keep the image size Down for faster loading of Github Actions that use pyaction. On top of the Base, we've installed curl Gpg, git, and the GitHub CLI. We added curl and gpg because they Are... - Source: dev.to / about 1 year ago

• [Request] Here is a drawing of a cat. Unfortunately a superhacker form the future is after it (the hacker has dyson-sphere super computers etc.). I encrypt the cat using a random number from 1 to N as password, and the hacker knows this as well. What N do you recommend? WHY? (math too pls)

  Though FWIW my real answer, if you were asking this as a practical question rather than an educational exercise, would be to find some existing standard encryption program and use that. Something like GPG, perhaps, or even the built-in encryption in your computer's filesystem. It's going to be plenty good enough. Source: about 1 year ago

• Alternative to Encrypto

  Https://gnupg.org/ maybe? If you want to encrypt stuff in the cloud, storj is good. Source: about 1 year ago