Freshdesk Reviews

1. Brian Howard

   | Owner at BarSight | almost 2 years ago
   Does what it says on the box

   Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.

   My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.

   🏁 Competitors: HelpScout, Zendesk

   👍 Pros:    Straightforward|Free basic plan

   👎 Cons:    Missing a feature

GKrellM Reviews

Freshdesk mentions (12)

• Moog support?

  When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 6 months ago

• CMS with ticketing support

  What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 7 months ago

• Need help picking a ticketing system

  Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago

• Beware, read carefully and make conclusions

  Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago

• What Ticket Systems do ya'll use?

  We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago

GKrellM mentions (11)

• Hard disk LEDs and noisy machines

  I always wanted more feedback, so that even in the mechanical disks and lots of fans era my desktop has always shown more data with GKrellM plus some of its plugins, namely multiping to show the status of my NAS and router, and bubblefishymon for a funny but very effective and immediate way to show that system load is growing suspiciously before fans start screaming. http://gkrellm.srcbox.net/ As for servers,... - Source: Hacker News / 5 months ago

• Cool but Obscure X11 Apps

  Possibly not old enough to be included in that list, but my oldest piece of desktop software I always run on my main machine is GKrellm with BubbleFishyMon as system load monitor. http://gkrellm.srcbox.net/. - Source: Hacker News / 11 months ago

• Any alternatives to Gnome extensions to display CPU load and such?

  That doesn't always give correct readings depending on the chipset on your MB. There was a driver missing for like IT87 that returned voltage and temps to psensor. I finally gave up trying. gkrellm can monitor cpu, and many other things. You can add what you want. Source: almost 2 years ago

• sysinfo-gui: A gui app based on sysinfo

  Gkrellm was not really part of GNOME or KDE, but it was one of the best tools and there was recently talk about porting it to modern GTK releases. Source: about 2 years ago

• New to mint, i really dont like system monitor so what is a good alternative.

  OP: Another option is GKrellM. It has not been updated in a couple of years, but it still appears in Software Manager. It should work with the current versions of LM. I used it for a while on LM 17.2 because I wanted a desktop system monitor and I was too lazy to mess with Conky - I stopped using it when I moved to LM 18.1 and eliminated eye candy. Http://gkrellm.srcbox.net/. Source: over 2 years ago