This is a full-featured editing software for PDF, which supports daily modification of PDF text, image content, format conversion, page splitting, extraction, watermarking and other functions. It is also very simple to use, and you can edit PDFs just like modifying Word.
Support function: PDF editing Support adding, deleting, replacing pictures and texts. Easily modify text spacing, font, color and size; rotate, crop and other functions of pictures. PDF creation You can create new PDF blank pages, or import office documents, text and images to create PDF documents. PDF Split Merge It supports one-click merging and splitting of PDF documents, and several pages in the source document can be extracted separately for merging. PDF watermark reduction Support one-click deletion of PDF watermarks, easy and fast; PDF documents can add text or image watermarks, and freely adjust the color, size, position and transparency of the watermark. PDF signature Sign files by importing signatures from files or creating hand-drawn signatures directly. PDF document protection Through the encryption function, the text or pictures are erased to hide the confidential parts of the PDF document. Quick Annotation Add sticky notes and text boxes to highlight, cross out, and underline documents for review.
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Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.
My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.
Based on our record, Freshdesk seems to be more popular. It has been mentiond 12 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 6 months ago
What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 6 months ago
Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago
Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago
We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago
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