Software Alternatives & Reviews

Freshdesk VS flowdit

Compare Freshdesk VS flowdit and see what are their differences

Freshdesk logo Freshdesk

Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

flowdit logo flowdit

Experience seamless audits and compliance with flowdit, the ultimate mobile-friendly operations and inspection software. Full-featured, easy to use. Try it for free today!
  • Freshdesk Landing page
    Landing page //
    2022-01-28
  • flowdit Task Management with Checklist
    Task Management with Checklist //
    2024-03-11
  • flowdit Collaborative Working on Checklists
    Collaborative Working on Checklists //
    2024-03-11
  • flowdit Issue Management
    Issue Management //
    2024-03-11

flowdit: Redefining Operational Excellence and Inspection Software

flowdit is the pinnacle of innovation for operational excellence, offering a comprehensive suite of inspection software that enhances quality management, compliance, and maintenance processes. Our platform is specifically designed to streamline commissioning, installation, and operational tasks, setting a new standard in the industry for efficiency and accuracy.

Key Features

  • User-Friendly Design: flowdit’s platform is intuitive and easy to navigate, ensuring a smooth integration into your daily operations, regardless of your industry.
    • Customizable Functionality: Tailor flowdit to meet the unique demands of your business, enhancing productivity and operational efficiency.
    • Real-Time Data Analytics: Access immediate insights to drive decision-making and ensure compliance with the latest regulations.

Revolutionizing Commissioning and Installation

flowdit not only simplifies the integration of commissioning and installation processes but also enhances instruction workflows, making complex tasks manageable and efficient. - Streamlined Commissioning & Installation: Automate and optimize critical phases of your projects - Instruction Workflow Simplification: flowdit provides an organized and efficient approach to managing instructions, reducing complexity and increasing efficiency

Future-Proof Your Operations

Our commitment to continuous innovation ensures that flowdit remains at the cutting edge of technology, providing your business with a strategic advantage in a competitive landscape.

  • Continuous Software Updates: Stay ahead of the curve with the latest advancements in technology and industry standards.

  • Competitive Edge: Equip your business with the tools it needs to maintain and enhance its market position.

Experience the transformative power of flowdit

Freshdesk features and specs

No features have been listed yet.

flowdit features and specs

  • Mobile Compatibility: Yes
  • Dynamic Forms: Yes
  • Rules and Advanced Fields: Yes
  • Automated Workflows: Yes
  • No-code-builder: Yes
  • Team-controlling: Yes
  • Real-Time Data Analytics: Yes
  • Multi-Industry Compliance Tools: Yes
  • API Integration Capabilitie: Yes

Freshdesk videos

Best Free Helpdesk Ticket System - Freshdesk Setup Tutorial, How I Use It, Why You Should....

More videos:

  • Demo - Freshdesk Mint Demo: Understanding the basics of the helpdesk
  • Review - Freshdesk Mint Overview
  • Review - Freshdesk Review: Is It Good?
  • Review - Freshdesk vs Zendesk: Choosing Between the Leaders on the Market
  • Review - Freshdesk Review: Client Friendly Ticketing System
  • Review - Freshdesk Review 2022 | Best Customer Service Software
  • Review - Freshdesk Review

flowdit videos

Unlocking the Power of flowdit: Inspection Excellence

Category Popularity

0-100% (relative to Freshdesk and flowdit)
Customer Support
100 100%
0% 0
Digital Inspection
0 0%
100% 100
Help Desk
100 100%
0% 0
Health And Safety
0 0%
100% 100

Questions and Answers

As answered by people managing Freshdesk and flowdit.

What makes your product unique?

flowdit's answer:

Flowdit's uniqueness stems from its seamless integration of inspection, maintenance, and compliance management processes into one user-friendly platform. With customizable reporting and real-time analytics, it optimizes resource allocation and enhances productivity. Continuous innovation and robust support further distinguish Flowdit, making it essential for operational excellence.

Why should a person choose your product over its competitors?

flowdit's answer:

When considering options, Flowdit stands out for several reasons:

  1. Seamless Integration: Flowdit seamlessly integrates inspection, maintenance, and compliance management processes into one user-friendly platform, eliminating the need for multiple software solutions.

  2. Customizable Reporting: Flowdit allows users to create customizable reports tailored to their specific needs, providing actionable insights for better decision-making.

  3. Real-Time Analytics: With Flowdit, users have access to real-time data analytics, enabling them to monitor performance and make informed decisions on the go.

  4. Continuous Innovation: Flowdit is committed to continuous innovation, ensuring that users always have access to the latest features and functionalities to stay ahead of the competition.

  5. Robust Customer Support: Flowdit provides robust customer support, offering assistance whenever needed to ensure a smooth user experience.

  6. Multi-Language Capabilities: Flowdit supports multiple languages, making it accessible to users from diverse backgrounds and locations.

  7. Affordability: Flowdit offers competitive pricing plans, making it a cost-effective solution compared to its competitors.

Overall, Flowdit offers a comprehensive and user-friendly solution for inspection, maintenance, and compliance management, making it the preferred choice for businesses looking to optimize their operations and achieve excellence.

How would you describe your primary audience?

flowdit's answer:

Flowdit's primary audience consists of businesses and organizations across various industries that require streamlined solutions for inspection, maintenance, and compliance management processes. This includes but is not limited to:

  1. Facilities Management Companies: Companies responsible for maintaining and managing facilities such as office buildings, hospitals, schools, and manufacturing plants.

  2. Property Management Firms: Firms overseeing the maintenance and operations of residential, commercial, and industrial properties.

  3. Manufacturing Companies: Organizations involved in the production of goods who require efficient maintenance management systems to ensure smooth operations and regulatory compliance.

  4. Service Contractors: Contractors offering installation, repair, and maintenance services who need tools to streamline their workflows and manage client projects effectively.

  5. Regulatory Compliance Professionals: Professionals responsible for ensuring that businesses adhere to industry regulations and standards, seeking tools to simplify compliance management processes.

  6. Quality Assurance Teams: Teams focused on maintaining product quality and adherence to standards, utilizing software solutions to streamline inspection processes and identify areas for improvement.

  7. Operations Managers: Managers overseeing day-to-day operations in various industries, looking for tools to optimize resource allocation, enhance productivity, and minimize downtime.

Overall, Flowdit's audience comprises professionals and organizations seeking efficient, user-friendly software solutions to enhance their operational efficiency, maintain compliance, and achieve excellence in their respective fields.

What's the story behind your product?

flowdit's answer:

The story behind Flowdit originates from a group of engineers driven by the desire to revolutionize operations management and streamline processes for businesses across various industries. Recognizing the challenges and inefficiencies present in maintenance, inspection, and compliance management, these engineers set out to develop a solution that would empower organizations to optimize their operations and enhance productivity.

Driven by their own experiences and observations within their respective fields, the founders of Flowdit embarked on a journey to create a comprehensive software platform that would simplify complex workflows, provide real-time insights, and facilitate seamless integration of critical processes. With a commitment to innovation and a dedication to helping others achieve operational excellence, Flowdit was born.

The company's mission is rooted in the belief that every business deserves access to efficient and user-friendly tools to streamline their operations and drive success. Through continuous development and a customer-centric approach, Flowdit strives to empower organizations of all sizes to navigate the complexities of modern business environments with ease and confidence.

Today, Flowdit stands as a testament to the vision and dedication of its founders, offering a comprehensive solution that transforms how businesses manage maintenance, inspection, and compliance processes. With a focus on innovation, reliability, and customer satisfaction, Flowdit continues to evolve, helping businesses worldwide achieve their operational goals and thrive in an ever-changing landscape.

Which are the primary technologies used for building your product?

flowdit's answer:

Flowdit utilizes a browser-based backend for its management portal. For client applications on Android, iOS, and Windows

Who are some of the biggest customers of your product?

flowdit's answer:

Schuler Group, EG Group, Daimler, Liebherr, NTT

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Freshdesk and flowdit

Freshdesk Reviews

  1. Does what it says on the box

    Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.

    My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.

    🏁 Competitors: HelpScout, Zendesk
    👍 Pros:    Straightforward|Free basic plan
    👎 Cons:    Missing a feature

alternatives to Tawk.to - Tiledesk Free Live Chat
Freshdesk is a powerful customer service software that offers Freshchat. It is among the best alternatives to Tawk.to, which provides other tools too, and indeed it is an all-inclusive tool in the customer service industry. Like Tawk.to, it doesn’t support on-premise and is not open-source, but it supports automation and many helpful integrations like WhatsApp and Facebook...
Source: tiledesk.com
The 10 Best Tawk.to Alternatives and Competitors [2022]
Some features offered by Freshdesk include automated workflows and field service management. It’s also a metric-rich platform that provides useful reports. Of course, it offers live chat but also ticketing, email, and phone support. The AI-powered chatbot is well-regarded by customers, but some of its other features are even more widely appreciated.
Source: www.tidio.com
11 Best Customer Service Software & Apps You Need in 2022
Freshdesk is another leading customer service software provider with robust features such as omnichannel service, shared inbox, and chatbots. Launched in 2010, Freshdesk now has more than 50,000 customers, including 7-Eleven, The University of Sydney, and Bridgestone.
Source: krisp.ai
10 Best Call Center Software (December 2022)
Freshdesk’s Contact Center (formerly known as Freshcaller) is built especially for smaller businesses, and it shows in its pricing structure but also in its limitations. To be fair, Freshdesk offers a lot of features even in its low-tier plans. We focused on Freshdesk Omnichannel plans, and the lowest tier gives you all the features in the basic Growth plan, such as voice...
Source: www.forbes.com
Top IT Management Software 2021
Additionally, Freshdesk offers an AI chat option, so your customers and employees help themselves and reduce the time your agents have to spend with them. Their Freddy AI solution delivers automatic and precise answers to questions for faster resolutions. In the knowledge base, Freshdesk provides automatic suggestions to help clients and team members find answers faster.

flowdit Reviews

We have no reviews of flowdit yet.
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Social recommendations and mentions

Based on our record, Freshdesk seems to be more popular. It has been mentiond 12 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Freshdesk mentions (12)

  • Moog support?
    When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 5 months ago
  • CMS with ticketing support
    What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 5 months ago
  • Need help picking a ticketing system
    Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago
  • Beware, read carefully and make conclusions
    Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago
  • What Ticket Systems do ya'll use?
    We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago
View more

flowdit mentions (0)

We have not tracked any mentions of flowdit yet. Tracking of flowdit recommendations started around Mar 2024.

What are some alternatives?

When comparing Freshdesk and flowdit, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Safety Culture - SafetyCulture is the operational heartbeat of working teams around the world. Its mobile-first operations platform leverages the power of human observation to identify issues and opportunities for businesses to improve everyday.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Lumiform App - Lumiform is a highly intuitive and extremely powerful App for all quality and safety inspections and audits. It replaces your paper-based systems and enables you to improve your quality and safety and also save time and money.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

AuditBoard - AuditBoard is a platform that offers compliance and audit management that allows auditors to analyze, manage, and report the business operations.