Freshdesk Reviews

1. Brian Howard

   | Owner at BarSight | almost 2 years ago
   Does what it says on the box

   Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.

   My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.

   🏁 Competitors: HelpScout, Zendesk

   👍 Pros:    Straightforward|Free basic plan

   👎 Cons:    Missing a feature

Fitbod Reviews

Freshdesk mentions (12)

• Moog support?

  When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 6 months ago

• CMS with ticketing support

  What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 6 months ago

• Need help picking a ticketing system

  Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago

• Beware, read carefully and make conclusions

  Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago

• What Ticket Systems do ya'll use?

  We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago

Fitbod mentions (17)

• What's your #1 ADHD life hack?

  Not saying it works for everyone, but the system I have worked out for myself is strength training 3-5 days/week during my lunch break at work. I have an hour lunch, so I can usually work in about 30 min of exercise, and I eat at my desk after. I use fitbod to generate workouts for me. It's not perfect, but I can easily change the workout based on what I'm feeling. It also keeps track of your workouts and can post... Source: 11 months ago

• Fitness app review

  I've started using a new fitness app, Fitbod (https://fitbod.me/). I've only logged a couple workouts so far but am a pretty big fan of the app right away. My favorite thing is that I can set up multiple "gyms" in the app and define what each equipment has in it (my crappy station gym vs my decent home gym vs the local commercial gym I go to) and have it auto-generate workouts for me. It's smart enough to know... Source: about 1 year ago

• Ottawa personal trainer/fitness coach

  Now I workout at home and I use Fitbod that’s almost like a virtual personal trainer. You could try the free trial while you find a trainer. Source: about 1 year ago

• Do you need a trainer when hitting the gym?

  I really liked FitBod. It's $79.99/year. You can select the equipment available to you, and the app will generate the relevant workouts, adapting over time. Source: about 1 year ago

• Ask HN: People who strength train from home can you describe your journey?

  For what it’s worth, I’ll mention what works for me. I have no interest in any companies or products mentioned below other than using them and finding them useful. I’ve weight-trained for decades and switched up my routine during the pandemic. I have only a small room available at home for this, which I also use as an office and music studio. So, not a lot of space. I bought a pair of Bowflex SelectTech 552s... - Source: Hacker News / over 1 year ago