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Freshdesk VS Duplicate Media Finder

Compare Freshdesk VS Duplicate Media Finder and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management, Service Technician and Field Service Management (FSM)... featured
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  3. » Reviews
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Freshdesk logo Freshdesk

Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Duplicate Media Finder logo Duplicate Media Finder

Duplicate Media Finder locates and deletes identical files and similar media
  • Freshdesk Landing page
    Landing page //
    2022-01-28
  • Duplicate Media Finder Landing page
    Landing page //
    2021-09-18

Freshdesk features and specs

  • User-Friendly Interface
    Freshdesk features an intuitive, easy-to-navigate interface, making it accessible for users of all technical skill levels. The streamlined design helps improve productivity and reduces the time needed for training.
  • Comprehensive Feature Set
    Freshdesk offers a wide range of features including ticketing, automation, analytics, and integrations. These tools help businesses manage their customer support operations efficiently.
  • Multi-Channel Support
    Freshdesk supports various communication channels such as email, phone, chat, social media, and more, enabling businesses to provide seamless customer service across multiple platforms.
  • Customizable
    The platform allows for a high degree of customization, enabling businesses to tailor the software to fit their specific needs with custom workflows, fields, and rules.
  • Scalability
    Freshdesk is suitable for businesses of all sizes, from small startups to large enterprises. Its scalable nature means you can add more features and functionalities as your business grows.
  • Reliable Support
    Freshdesk offers reliable customer support to its users. Support channels include live chat, email, and a comprehensive knowledge base, ensuring issues are resolved promptly.

Duplicate Media Finder features and specs

  • Comprehensive Scan
    Duplicate Media Finder performs a thorough scan of all types of media files including photos, videos, and audio files, ensuring no duplicate is missed.
  • User-Friendly Interface
    The software offers an intuitive and easy-to-navigate interface, making it accessible for users of all technical proficiency levels.
  • Advanced Filtering Options
    It provides advanced filtering options that allow users to customize scans based on specific criteria such as file size, date, and format.
  • Flexible Deletion Options
    Users have the option to automatically delete, move, or archive duplicate files, providing flexibility in how duplicates are managed.
  • Cross-Platform Compatibility
    The tool is compatible with both Windows and MacOS, enabling a wide range of users to benefit from its features.
  • Fast Scanning Speed
    Duplicate Media Finder is optimized for speed, reducing the time needed to conduct thorough scans even with large libraries.

Possible disadvantages of Duplicate Media Finder

  • Paid Software
    Duplicate Media Finder is not free; it requires a purchase to access its full range of features, which might not be suitable for budget-conscious users.
  • Resource Intensive
    The software can be resource-heavy during scans, which might affect the performance of other applications on older or less powerful systems.
  • Limited Trial Version
    The trial version has limited capabilities, which may restrict users from fully evaluating the software before making a purchase.
  • Customer Support
    While the software offers various features, some users have reported that customer support can be slow to respond to queries and issues.
  • No Real-Time Monitoring
    Unlike some competitors, Duplicate Media Finder does not offer real-time monitoring for duplicate files, meaning regular manual scans are necessary.

Analysis of Freshdesk

Overall verdict

  • Freshdesk by Freshworks is considered a good customer support software by many users.

Why this product is good

  • User-Friendly Interface: Freshdesk offers an intuitive and easy-to-navigate interface that simplifies customer support management.
  • Scalability: It provides solutions suitable for small businesses to larger enterprises, offering scalability as business needs grow.
  • Rich Features: The software comes with a wide array of features such as ticketing, automated workflow, self-service portals, and multi-channel communication.
  • Integration Capabilities: Freshdesk integrates seamlessly with a variety of third-party applications, enhancing its functionality and adaptability.
  • Affordability: Compared to other customer support platforms, Freshdesk offers competitive pricing with a range of plans to suit different budgets.
  • Positive Customer Reviews: Many users highlight Freshdesk’s customer support and consistent performance as strong points.

Recommended for

  • Small to Medium-sized Businesses: Due to its cost-effectiveness and scalability, Freshdesk is well-suited for SMEs.
  • Customer Support Teams: For teams aiming to streamline their support operations with a reliable ticketing system.
  • Businesses Requiring Multi-Channel Support: Companies that need to manage inquiries from multiple communication channels efficiently.
  • Startups: Offers the necessary tools without overwhelming complexity, making it ideal for growing teams.

Analysis of Duplicate Media Finder

Overall verdict

  • Good. Duplicate Media Finder is generally well-regarded by users for its effectiveness in freeing up storage space and improving organization of media libraries. It is particularly noted for its support of a wide range of file formats and its ability to integrate with cloud storage services.

Why this product is good

  • Duplicate Media Finder is often praised for its intuitive interface and powerful scanning capabilities, allowing users to efficiently locate and manage duplicate files across multiple formats such as photos, videos, and music. It offers advanced comparison algorithms to detect duplicates with high accuracy, even if the files have different names.

Recommended for

    Individuals or organizations looking to declutter their digital storage by finding and eliminating duplicate media files. It is particularly beneficial for photographers, videographers, and media professionals who handle large volumes of media files and need a reliable tool to keep their collections organized.

Freshdesk videos

+ Add

Best Free Helpdesk Ticket System - Freshdesk Setup Tutorial, How I Use It, Why You Should....

More videos:

  • Demo - Freshdesk Mint Demo: Understanding the basics of the helpdesk
  • Review - Freshdesk Mint Overview
  • Review - Freshdesk Review: Is It Good?
  • Review - Freshdesk vs Zendesk: Choosing Between the Leaders on the Market
  • Review - Freshdesk Review: Client Friendly Ticketing System
  • Review - Freshdesk Review 2022 | Best Customer Service Software
  • Review - Freshdesk Review

Duplicate Media Finder videos

+ Add

Duplicate Media Finder Demo

More videos:

  • Review - Comment supprimer ses doublons avec Duplicate Media Finder ?
  • Demo - How to Find & Delete Duplicate Image, Video, Audio, Files in Windows

Category Popularity

0-100% (relative to Freshdesk and Duplicate Media Finder)

Freshdesk

Duplicate Media Finder

Customer Support
100 100%
Customer Support
0% 0
Hard Disk Usage
0 0%
Hard Disk Usage
100% 100
Help Desk
100 100%
Help Desk
0% 0
Hard Disk Management
0 0%
Hard Disk Management
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Freshdesk and Duplicate Media Finder

Freshdesk Reviews

  1. Brian Howard
    · Owner at BarSight ·
    Does what it says on the box

    Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.

    My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.

    🏁 Competitors: HelpScout, Zendesk
    👍 Pros:    Straightforward|Free basic plan
    👎 Cons:    Missing a feature
9 Best Tidio Alternatives Compared
Freshdesk, like Tidio, focuses on delivering efficient customer support solutions with a mix of automation and real-time interaction features. This platform provides a comprehensive help desk with multichannel support, including email, phone, chat, and social media, along with advanced ticketing systems and workflow automation.
Source: www.tidio.com
10 Best Freshdesk Alternatives for Businesses in 2024
Certainly, Freshdesk can prove beneficial for specific businesses, but it may not be suitable for everyone. The extensive list of features, while initially appealing, presents a major challenge, as most teams only utilize a handful of specialized capabilities, rendering the rest unnecessary.
Source: www.bolddesk.com
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
If you’re in the market for help desk software, you’ve probably heard of Freshdesk — or maybe you’re already using it. Whatever the case, you might not be aware of how Freshdesk’s competitors compare.
Source: www.helpscout.com
Top 13 Freshdesk alternatives and competitors for 2024
Freshworks offers a suite of cloud-based tools that includes Freshdesk, its customer support software. Freshdesk allows businesses to manage customer requests and handle issues with its ticketing system. It supports multiple channels, like email, phone, and chat. Teams can automate ticket assignments and set automatic email notifications to notify customers of changes to...
Source: www.zendesk.com
alternatives to Tawk.to - Tiledesk Free Live Chat
Freshdesk is a powerful customer service software that offers Freshchat. It is among the best alternatives to Tawk.to, which provides other tools too, and indeed it is an all-inclusive tool in the customer service industry. Like Tawk.to, it doesn’t support on-premise and is not open-source, but it supports automation and many helpful integrations like WhatsApp and Facebook...
Source: tiledesk.com

Duplicate Media Finder Reviews

We have no reviews of Duplicate Media Finder yet.
Be the first one to post

Social recommendations and mentions

Based on our record, Freshdesk seems to be more popular. It has been mentiond 12 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Freshdesk mentions (12)

  • Moog support?
    When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: over 1 year ago
  • CMS with ticketing support
    What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: over 1 year ago
  • Need help picking a ticketing system
    Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 2 years ago
  • Beware, read carefully and make conclusions
    Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 2 years ago
  • What Ticket Systems do ya'll use?
    We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 3 years ago
View more

Duplicate Media Finder mentions (0)

We have not tracked any mentions of Duplicate Media Finder yet. Tracking of Duplicate Media Finder recommendations started around Mar 2021.

What are some alternatives?

When comparing Freshdesk and Duplicate Media Finder, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Duplicate Cleaner - Duplicate Cleaner: the fastest and most popular tool for finding duplicate files. Over 1 million downloads: Get your copy now! Free and Pro versions available.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Easy Duplicate Finder - Free download! Find and delete duplicate files with Easy Duplicate Finder™. Get rid of annoying duplicates on your Windows and Mac.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

VisiPics - VisiPics does more than just look for identical files, it goes beyond checksums to look for similar...

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