Freshdesk
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Freshdesk Default Programs EditorFreshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.
My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.
Based on our record, Freshdesk should be more popular than Default Programs Editor. It has been mentiond 12 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: over 1 year ago
What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: over 1 year ago
Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 2 years ago
Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 2 years ago
We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 3 years ago
Not sure if it works in 11’s more options menu .. Though I’m assuming it’s the legacy one, but if you need to edit again, forget the registry and try this! Source: over 3 years ago
What I thought I needed to do was open the windows setting and go to "choose default app by file type" and change the Default app to open it but when I click "choose a default" I don't get an option to browse for an executable or get a list to choose from rather it just pops up saying there is no installed app for this file type and shows a button that says "look for an app in the store" which just searches the... Source: almost 4 years ago
You could remove all sorts of entries for all types of files using 3rd party tools like Default Programs Editor. Its functionality used to be built into Windows Explorer. Source: almost 4 years ago
Zendesk - Zendesk is a beautiful, lightweight help-desk solution.
FileMenu Tools - FileMenu Tools lets you customize the context (right-click) menu of Windows Explorer.
LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!
Winaero Context Menu Tuner - Context Menu Tuner
Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
Shell context menu manager - Powerful and lightweight context menu manager for Windows File Explorer.