Software Alternatives, Accelerators & Startups
Register | Login

Freshdesk VS ConEmu

Compare Freshdesk VS ConEmu and see what are their differences

Front
The platform for exceptional customer service at scale. featured
Note: These products don't have any matching categories. If you think this is a mistake, please edit the details of one of the products and suggest appropriate categories.
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Freshdesk logo Freshdesk

Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

ConEmu logo ConEmu

ConEmu-Maximus5 is a full-featured local terminal for Windows devs, admins and users. Get better console window with tabs, splits, Quake style, copy+paste, DosBox and PuTTY integration, and much more.
  • Freshdesk Landing page
    Landing page //
    2022-01-28
  • ConEmu Landing page
    Landing page //
    2021-09-22

Freshdesk features and specs

  • User-Friendly Interface
    Freshdesk features an intuitive, easy-to-navigate interface, making it accessible for users of all technical skill levels. The streamlined design helps improve productivity and reduces the time needed for training.
  • Comprehensive Feature Set
    Freshdesk offers a wide range of features including ticketing, automation, analytics, and integrations. These tools help businesses manage their customer support operations efficiently.
  • Multi-Channel Support
    Freshdesk supports various communication channels such as email, phone, chat, social media, and more, enabling businesses to provide seamless customer service across multiple platforms.
  • Customizable
    The platform allows for a high degree of customization, enabling businesses to tailor the software to fit their specific needs with custom workflows, fields, and rules.
  • Scalability
    Freshdesk is suitable for businesses of all sizes, from small startups to large enterprises. Its scalable nature means you can add more features and functionalities as your business grows.
  • Reliable Support
    Freshdesk offers reliable customer support to its users. Support channels include live chat, email, and a comprehensive knowledge base, ensuring issues are resolved promptly.

ConEmu features and specs

  • Customizability
    ConEmu offers a high degree of customizability, allowing users to tailor the interface, keyboard shortcuts, colors, and behavior to suit their workflow.
  • Tab Management
    The application supports multiple tabs, permitting users to manage various command-line sessions within a single window, enhancing multitasking capabilities.
  • Integrations
    ConEmu can integrate with various shells such as Command Prompt, PowerShell, Git Bash, Cygwin, and more, thus making it a versatile tool for a wide range of needs.
  • Quake-style Mode
    This feature allows users to quickly summon and hide the terminal with a specific key combination, similar to the drop-down console in Quake games.
  • Split View
    ConEmu offers split-view functionality, which allows users to see and interact with multiple terminal panes simultaneously.
  • Portable Mode
    The application can be used in portable mode, enabling users to carry their ConEmu settings and preferences across different machines without installation.

Possible disadvantages of ConEmu

  • Complex Setup
    For new users, the initial configuration can be somewhat complex and may require a steep learning curve to leverage all features effectively.
  • Windows Only
    ConEmu is exclusive to the Windows operating system, limiting its usage for individuals who work across multiple OS platforms.
  • Resource Intensive
    Compared to some lightweight terminal emulators, ConEmu can be more demanding on system resources, which may be a concern for users on lower-end hardware.
  • Occasional Stability Issues
    Some users have reported occasional crashes or instability, particularly when dealing with complex configurations or extensive usage.
  • Lack of Built-in SSH
    Unlike some terminal emulators, ConEmu does not come with built-in SSH capabilities, necessitating the use of third-party tools for SSH sessions.

Analysis of Freshdesk

Overall verdict

  • Freshdesk by Freshworks is considered a good customer support software by many users.

Why this product is good

  • User-Friendly Interface: Freshdesk offers an intuitive and easy-to-navigate interface that simplifies customer support management.
  • Scalability: It provides solutions suitable for small businesses to larger enterprises, offering scalability as business needs grow.
  • Rich Features: The software comes with a wide array of features such as ticketing, automated workflow, self-service portals, and multi-channel communication.
  • Integration Capabilities: Freshdesk integrates seamlessly with a variety of third-party applications, enhancing its functionality and adaptability.
  • Affordability: Compared to other customer support platforms, Freshdesk offers competitive pricing with a range of plans to suit different budgets.
  • Positive Customer Reviews: Many users highlight Freshdesk’s customer support and consistent performance as strong points.

Recommended for

  • Small to Medium-sized Businesses: Due to its cost-effectiveness and scalability, Freshdesk is well-suited for SMEs.
  • Customer Support Teams: For teams aiming to streamline their support operations with a reliable ticketing system.
  • Businesses Requiring Multi-Channel Support: Companies that need to manage inquiries from multiple communication channels efficiently.
  • Startups: Offers the necessary tools without overwhelming complexity, making it ideal for growing teams.

Analysis of ConEmu

Overall verdict

  • Yes, ConEmu is a good option for users seeking a powerful and customizable terminal emulator on Windows. Its feature-rich environment and active development community make it a solid choice.

Why this product is good

  • ConEmu is considered a good terminal emulator because it offers a wide range of features including extensive customization options, support for multiple tabs, and compatibility with various shells such as PowerShell, Command Prompt, and WSL. It enhances productivity by allowing users to configure hotkeys, split the terminal window, and create complex workflows, making it a versatile tool for developers and system administrators.

Recommended for

    ConEmu is recommended for developers, system administrators, and power users who need a flexible and feature-rich terminal emulator. It's particularly useful for users who frequently work with multiple command-line tools or need advanced window management capabilities.

Freshdesk videos

+ Add

Best Free Helpdesk Ticket System - Freshdesk Setup Tutorial, How I Use It, Why You Should....

More videos:

  • Demo - Freshdesk Mint Demo: Understanding the basics of the helpdesk
  • Review - Freshdesk Mint Overview
  • Review - Freshdesk Review: Is It Good?
  • Review - Freshdesk vs Zendesk: Choosing Between the Leaders on the Market
  • Review - Freshdesk Review: Client Friendly Ticketing System
  • Review - Freshdesk Review 2022 | Best Customer Service Software
  • Review - Freshdesk Review

ConEmu videos

+ Add

Development Tools: ConEmu

Category Popularity

0-100% (relative to Freshdesk and ConEmu)

Freshdesk

ConEmu

Customer Support
100 100%
Customer Support
0% 0
SSH
0 0%
SSH
100% 100
Help Desk
100 100%
Help Desk
0% 0
Server Management
0 0%
Server Management
100% 100

User comments

Share your experience with using Freshdesk and ConEmu. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare Freshdesk and ConEmu

Freshdesk Reviews

  1. Brian Howard
    · Owner at BarSight ·
    Does what it says on the box

    Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.

    My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.

    🏁 Competitors: HelpScout, Zendesk
    👍 Pros:    Straightforward|Free basic plan
    👎 Cons:    Missing a feature
9 Best Tidio Alternatives Compared
Freshdesk, like Tidio, focuses on delivering efficient customer support solutions with a mix of automation and real-time interaction features. This platform provides a comprehensive help desk with multichannel support, including email, phone, chat, and social media, along with advanced ticketing systems and workflow automation.
Source: www.tidio.com
10 Best Freshdesk Alternatives for Businesses in 2024
Certainly, Freshdesk can prove beneficial for specific businesses, but it may not be suitable for everyone. The extensive list of features, while initially appealing, presents a major challenge, as most teams only utilize a handful of specialized capabilities, rendering the rest unnecessary.
Source: www.bolddesk.com
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
If you’re in the market for help desk software, you’ve probably heard of Freshdesk — or maybe you’re already using it. Whatever the case, you might not be aware of how Freshdesk’s competitors compare.
Source: www.helpscout.com
Top 13 Freshdesk alternatives and competitors for 2024
Freshworks offers a suite of cloud-based tools that includes Freshdesk, its customer support software. Freshdesk allows businesses to manage customer requests and handle issues with its ticketing system. It supports multiple channels, like email, phone, and chat. Teams can automate ticket assignments and set automatic email notifications to notify customers of changes to...
Source: www.zendesk.com
alternatives to Tawk.to - Tiledesk Free Live Chat
Freshdesk is a powerful customer service software that offers Freshchat. It is among the best alternatives to Tawk.to, which provides other tools too, and indeed it is an all-inclusive tool in the customer service industry. Like Tawk.to, it doesn’t support on-premise and is not open-source, but it supports automation and many helpful integrations like WhatsApp and Facebook...
Source: tiledesk.com

ConEmu Reviews

7 Best Free Terminal Emulators For Windows 10/11 in 2022
It is free and open-source software that is built on the popular console emulator known as ConEmu. It is used to add enhancements from clink that provide bash style completion. Moreover, it also presents UNIX capabilities by extending them with PowerShell, MinnTTY, myysgit and Cygwin.
Source: www.securedyou.com
30 best PuTTY alternatives for SSH clients for 2020
Cmder is a straight-forward terminal emulator for Windows. The program runs on Windows and it is a combination of the ConEmu terminal emulation program with a Unix-like scripting language that works on Windows. The terminal emulator doesn’t have any encryption, so it would only be suitable for connections on private networks. The tool also lacks a file transfer system.
Source: www.comparitech.com

Social recommendations and mentions

Based on our record, ConEmu should be more popular than Freshdesk. It has been mentiond 19 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Freshdesk mentions (12)

  • Moog support?
    When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: over 1 year ago
  • CMS with ticketing support
    What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: over 1 year ago
  • Need help picking a ticketing system
    Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 2 years ago
  • Beware, read carefully and make conclusions
    Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 2 years ago
  • What Ticket Systems do ya'll use?
    We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 3 years ago
View more

ConEmu mentions (19)

  • Dos Navigator – an orthodox file manager
    The sources for the awesome Dos Navigator are published on Github. An updated fork named Necromancer's Dos Navigator [NDN] can be found here: http://ndn.muxe.com/ An alternative to DN/NDN, that is in active development, is Far Manager: https://www.farmanager.com/ All of them, especially Far, work well in ConEmu (https://conemu.github.io/) or cmder (https://cmder.app/) Maybe interested people or nostalgic ones can... - Source: Hacker News / 8 months ago
  • Any user with Win 7 user + Vim at terminal+airline_with_Powerline_symbols?
    On Windows 7 your best bet is to install a modern terminal emulator like ConEmu: https://conemu.github.io/. Source: almost 2 years ago
  • The amount of times I have accidentally done this...
    On my work system I have local admin but Windows Store is blocked by policy. One of my coworkers over on the DBA team had me install ConEmu which has some nice features similar to to Windows Terminal. Also, Posh-Git is a nice addition to have on top. Source: over 2 years ago
  • Name the tools you can't live without!
    Conemu if your a fan of that quake style terminal and tabbed terminals. Source: over 2 years ago
  • Steps of entering the IT world? Learn Python Or Operating systems first?
    If you do, try out this thing; https://conemu.github.io/. Source: over 2 years ago
View more

What are some alternatives?

When comparing Freshdesk and ConEmu, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

PuTTY - Popular free terminal application. Mostly used as an SSH client.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

MobaXterm - Enhanced terminal for Windows with X11 server, tabbed SSH client, network tools and much more

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

GNOME Terminal - GNOME Terminal is a terminal emulator for GNOME desktop.

Loading...