Freshdesk VS Code Zero

Freshdesk Reviews

1. Brian Howard    

   Owner at BarSight | almost 2 years ago
   Does what it says on the box

   Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.

   My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.

   🏁 Competitors: HelpScout, Zendesk

   👍 Pros:    Straightforward|Free basic plan

   👎 Cons:    Missing a feature

Code Zero Reviews

Freshdesk mentions (12)

• Moog support?

  When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 5 months ago

• CMS with ticketing support

  What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 5 months ago

• Need help picking a ticketing system

  Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago

• Beware, read carefully and make conclusions

  Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago

• What Ticket Systems do ya'll use?

  We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago

Code Zero mentions (20)

• Marty Weiner - ex-Reddit CTO - why CodeZero?

  DISCLAIMER - I have no commercial affiliation with codezero.io - I just know some of the guys and I'm kind of a fan. Source: 11 months ago

• Local development set up for microservices with Kubernetes - Skaffold

  Hi there. Have you tried https://codezero.io? That's exactly what we help accomplish. Source: 11 months ago

• Will Koblime void my warranty?

  Yes, Koblime costs money to operate (~$200/mo) and I appreciate every one of my supporters but realistically, Koblime is supported by my day job at https://codezero.io. My interests are in embedded software and cloud computing and Koblime has been a really nice creative outlet for me. If hosting costs become too much of a worry, I can reach out to friends at Google or Microsoft and get some free startup credits as... Source: over 1 year ago

• What to do when developer asks for connecting his debugger to container?

  You can also use https://codezero.io intercept to debug containers locally. Source: over 1 year ago

• hi I'm wondering what kind of apps you use most and are useful in the cluster? for myself it is kubeapps and am now discovering argocd in combination with linkerd.

  Https://codezero.io for local+remote collaborative development. Source: almost 2 years ago