Freshdesk VS Clean Email

Freshdesk Reviews

1. Brian Howard    

   Owner at BarSight | almost 2 years ago
   Does what it says on the box

   Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.

   My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.

   🏁 Competitors: HelpScout, Zendesk

   👍 Pros:    Straightforward|Free basic plan

   👎 Cons:    Missing a feature

Clean Email Reviews

Freshdesk mentions (12)

• Moog support?

  When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 5 months ago

• CMS with ticketing support

  What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 5 months ago

• Need help picking a ticketing system

  Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: 12 months ago

• Beware, read carefully and make conclusions

  Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago

• What Ticket Systems do ya'll use?

  We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago

Clean Email mentions (5)

• Best email cleaners?

  Does anyone have any of these cleaners they pay for or use that they highly recommend? Has anyone used clean.email? Source: 12 months ago

• Looking for technical/postmaster contact information of the team managing Comcast IMAP servers

  We are the team behind https://clean.email — an email cleaning app. We currently have ~3,000 users who are using Clean Email to clean their Comcast mailboxes. About two weeks ago we started seeing an error trying to connect to users' accounts — "NO [ALERT] Temporarily blacklisted IP Address - try again later". Source: 12 months ago

• Looking for Email Open Source Software

  I'm looking for an open source email client that I can use like https://clean.email/ . I want to use it to create rules and stuff to clean my inbox from my computer automatically so that I can have a clean inbox. I have not been able to do this with Google or Apple Mail. I'm comfortable paying for extensions, themes, and other software purchases but I'm against paying for software subscriptions, which is why I'm... Source: over 1 year ago

• Service for cleaning your mailbox

  I signed up for clean.email this month and I've been happy with the bulk unsubscribe and archive features. Source: almost 2 years ago

• Run rule against email in a folder

  I don’t believe that is possible I’m Airmail. I wanted to prune 15 years of emails using certain rules as you’ve described, so I used https://clean.email/. Source: about 3 years ago