Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.
My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.
Based on our record, Cal.com should be more popular than Freshdesk. It has been mentiond 53 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 6 months ago
What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 7 months ago
Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago
Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago
We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago
Cal.com is an open-source event-juggling scheduler for everyone, and is free for individuals. - Source: dev.to / 4 months ago
I force clients who want to talk to me to book a call. I use cal.com (free) and my Google Calendar (which its linked to) only allows calls on specific days/times. I have a few "Call Blocks" where they can book. That let's me do calls in a small section of my week, with ample downtime to recover the rest of the week. I'm still learning how many calls a day I can handle. Currently anything more than 2 is too much. Source: 7 months ago
Cal.com- Cal.com is a scheduling tool that helps you schedule meetings without the back-and-forth emails. - Source: dev.to / 7 months ago
Has any one deployed cal.com with selfhosted environment. Is yes how would have configured prisma for the same. Source: 8 months ago
Recently I came across a company called cal.com, it's a Calendly alternative, but the catch is the entire software is open source: https://github.com/calcom/cal.com. Source: 9 months ago
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SavvyCal - A scheduling tool both the sender and the recipient will love.