Freshdesk Reviews

1. Brian Howard

   | Owner at BarSight | almost 2 years ago
   Does what it says on the box

   Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.

   My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.

   🏁 Competitors: HelpScout, Zendesk

   👍 Pros:    Straightforward|Free basic plan

   👎 Cons:    Missing a feature

Bandlab Reviews

1. Julian Lozano

   | Vocalist, Podcast host, Audio Engineer, Lyricist. at The Twenty One Club Podcast | over 1 year ago
   Perfect for when you are on the go.

   Bandlab may not be as powerful as the other DAWs out there. But the one thing it does have is a mobile app. The app is constantly improving on itself and the support team is very personable. There are limitations such as no way to creat busses and limited to only 16 tracks. But you can utilize other software to enhance tracks if needed. For someone who is always on thr Go and theres not much time to work on a project at home or in the studio bandlab will be your hero. You can simply arrange from your phone where ever you are. The plug ins are very elaborate and powerful as well. They have virtual instruments which i have yet to see from the few other DAWs ive used. And their online Mastering is actually very very rich in sound if you gain stage correctly. Between me and you. I also love the cloud aspect of it. I use bandlab as a form of backing up my work in case disaster occurs. So for that they get give stars.

   🏁 Competitors: FL Studio Mobile

   👍 Pros:    Cloud storage|Mobile app|Simple yet powerful and efficient tool|Virtual product generator

   👎 Cons:    Limited features|No bus|Sometime not work smooth & lagging

Freshdesk mentions (12)

• Moog support?

  When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 6 months ago

• CMS with ticketing support

  What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 6 months ago

• Need help picking a ticketing system

  Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago

• Beware, read carefully and make conclusions

  Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago

• What Ticket Systems do ya'll use?

  We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago

Bandlab mentions (20)

• Ran out of breath during the chorus and nearly passed out haha.

  It does just have a silly hole and leaks saliva like mad. Should get it a tiny sanitary napkin haha. I'm using Cakewalk mostly, or https://bandlab.com which is the same thing on the web. Source: 11 months ago

• Digital music creation newbie here

  Yeah, BandLab is simple and easy to get up and running and could be worth trying. (Well, I've tried BandLab online at bandlab.com rather than the app.) It's self-contained and comes with its own instruments. I think it could do ambient and cinematic, but I won't vouch for orchestral-level cinematic per se (but getting orchestras to satisfy me in any DAW might involve more tweaking than I would bother with.). Source: about 1 year ago

• What is the best music production software for a total beginner

  Bandlab.com works in browser, comes with lot of loops, some instruments and effects included. 50M total users - you can easily find somebody for collaboration, more people can work together. You can look into and modify some of other people songs - great entertainment value. Source: over 1 year ago

• Where can I buy punk/pop punk drum kits?

  Bandlab.com has a massive free sample library (just need an account, or to connect a google account). Searching for "Punk" results two Pop Punk sample packs. Source: over 1 year ago

• I have been having this problem for a week and I just don’t know why plz help

  Whenever this happens I clear my cookies and log in again. If you don't know how to clear cookies, click the lock next to where is says bandlab.com. then click cookies... Then click remove until nothing is there. Reload the page. You will be logged out after reloading the page. Log back in. Hope this helps! Source: over 1 year ago