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Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.
My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.
Freshdesk might be a bit more popular than AWS Auto Scaling. We know about 12 links to it since March 2021 and only 11 links to AWS Auto Scaling. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 6 months ago
What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 7 months ago
Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago
Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago
We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago
AWS Auto-Scaling is a service that automatically adjusts the capacity of an application in response to changing demand. It monitors resource utilization and scales resources up or down as necessary. By using AWS Auto Scaling, businesses can ensure that their applications are always running at optimal performance levels, without wasting resources or energy. - Source: dev.to / over 1 year ago
Auto scaling lets you scale in/out your servers based on various conditions. So, you could choose to have a minimum capacity as default and let AWS scale it up automatically when needed. You could also schedule the scaling events based on time (For ex: scale to 2x servers during peak times and back to normal during normal hours) There are also other benefits that come with AWS like better eco-system of tools and... - Source: dev.to / almost 2 years ago
Guys, whats this? Sounds kinda OP if you ask me Https://aws.amazon.com/autoscaling/. Source: over 2 years ago
AWS Auto Scaling – Makes sure that the application scales based on the number of concurrent requests. - Source: dev.to / over 2 years ago
Many customers start their cloud journey with a lift-and-shift approach, running their NTier .NET Framework applications on EC2 without any code changes. It’s common for these deployments to have more than one EC2 Windows instance with an Application Load Balancer (ALB), routing the user requests to one of the EC2 instances. A stateful application can have session affinity (sticky sessions) enabled at the ALB... - Source: dev.to / over 2 years ago
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LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!
Amazon Simple Workflow Service (SWF) - Amazon SWF helps developers build, run, and scale background jobs that have parallel or sequential steps.