Freshdesk Reviews

1. Brian Howard

   | Owner at BarSight | almost 2 years ago
   Does what it says on the box

   Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.

   My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.

   🏁 Competitors: HelpScout, Zendesk

   👍 Pros:    Straightforward|Free basic plan

   👎 Cons:    Missing a feature

APK Pure Reviews

Freshdesk mentions (12)

• Moog support?

  When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 6 months ago

• CMS with ticketing support

  What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 6 months ago

• Need help picking a ticketing system

  Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago

• Beware, read carefully and make conclusions

  Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago

• What Ticket Systems do ya'll use?

  We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago

APK Pure mentions (67)

• Discord paused the youtube comment section because of overwhelming hate

  I'm just gonna plonk this down right here. Source: 6 months ago

• A Video of side loading apps onto the Beam, including changing the language!

  This will step you thru changing the language in the settings from Mandarin to English, using the onboard browser Lightning to download an app, and then the onboard file browser to install it. They are installing XRAI but you can browse to apkpure.com or one of the other apk download sites instead. Source: 7 months ago

• Is there a specific name for romaji-based crossword puzzles?

  You can try looking at https://apkpure.com/ for Android apps. Not sure what the Apple App Store has available. Sometimes you have to do a deep dive on Japanese learning apps to find any language apps that fit what you are looking for. Source: 8 months ago

• Here is how to download apps/games that the Play store won't let you

  TL;DR: Use either Https://apps.evozi.com/apk-downloader/ or https://apkpure.com/. Source: 9 months ago

• Ultimate Kept Man Life Incompatible To Newer Devices

  If that game is free you probably will see it at ApkPure. Source: 11 months ago