Freshdesk Reviews

1. Brian Howard

   | Owner at BarSight | almost 2 years ago
   Does what it says on the box

   Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.

   My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.

   🏁 Competitors: HelpScout, Zendesk

   👍 Pros:    Straightforward|Free basic plan

   👎 Cons:    Missing a feature

AnimeOwl Reviews

Freshdesk mentions (12)

• Moog support?

  When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 6 months ago

• CMS with ticketing support

  What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 6 months ago

• Need help picking a ticketing system

  Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago

• Beware, read carefully and make conclusions

  Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago

• What Ticket Systems do ya'll use?

  We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago

AnimeOwl mentions (7)

• Loading problem?

  I'm having the exact same issue. I've figured out a temporary workaround, though. If you look at the URL, it doesn't say https://Anime-owl.net/watch/show/episode, it says https://portablegaming.co/watch/show/episode. Replace "https://portablegaming.co" with "https://anime-owl.net" and you should have a usable temporary if annoyingly tedious fix. Hopefully this gets resolved soon... Source: about 1 year ago

• Where to watch free anime?

  I been using anime owl and it sounds just like what you're talking about. Https://anime-owl.net/. Source: about 1 year ago

• What does the numbers and letters in certain release titles mean?

  We have a plan to download files from torrent sites like nyaa and add them to our streaming site animeowl.net .But the biggest challenge so far is to be able to map the data on nyaa (usually only data is the torrent file name) with MyAnime list info. Does anyone have an idea how can we do this automatically? Source: over 2 years ago

• Why are companies like Funimation issuing DMCAs now?

  I agree, to keep our site animeowl.net alive, we also put a lot of effort into hiding, but let's say we also learned it the hard way. lol. Source: over 2 years ago

• Mr 3 den den mushi in enies lobby?!

  In episode 2677 at some where between 8:00 to 8:30 seconds in, a marine soldier tries to contact spandam via a den den mushi, but that den den mushi has mr 3 written on it! Is it the same for you? I'm watching on animeowl.net with adc-heaven fansubs so check if it's the same on other websites. Anyways, what do you think this could mean? Source: almost 3 years ago