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Freshdesk VS Animaker

Compare Freshdesk VS Animaker and see what are their differences

BoldDesk
Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
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Freshdesk logo Freshdesk

Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
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Animaker logo Animaker

Animaker is an online do-it-yourself (#DIY) animation video maker that brings studio quality presentations within everyone's reach. Animated Videos, Done Right!
  • Freshdesk Landing page
    Landing page //
    2022-01-28
  • Animaker Landing page
    Landing page //
    2022-09-25

Freshdesk videos

+ Add

Best Free Helpdesk Ticket System - Freshdesk Setup Tutorial, How I Use It, Why You Should....

More videos:

  • Demo - Freshdesk Mint Demo: Understanding the basics of the helpdesk
  • Review - Freshdesk Mint Overview
  • Review - Freshdesk Review: Is It Good?
  • Review - Freshdesk vs Zendesk: Choosing Between the Leaders on the Market
  • Review - Freshdesk Review: Client Friendly Ticketing System
  • Review - Freshdesk Review 2022 | Best Customer Service Software
  • Review - Freshdesk Review

Animaker videos

+ Add

ANIMAKER REVIEW 2019 [BRUTALLY HONEST REVIEW]

More videos:

  • Review - Animaker 2.0 Review - First Look [My First Video]
  • Review - [New Review]How to use Animaker 2.0 and a detailed review?

Category Popularity

0-100% (relative to Freshdesk and Animaker)

Freshdesk

Animaker

Customer Support
100 100%
Customer Support
0% 0
Video
0 0%
Video
100% 100
Help Desk
100 100%
Help Desk
0% 0
Presentations
0 0%
Presentations
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Freshdesk and Animaker

Freshdesk Reviews

  1. Does what it says on the box

    Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.

    My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.

    🏁 Competitors: HelpScout, Zendesk
    👍 Pros:    Straightforward|Free basic plan
    👎 Cons:    Missing a feature
alternatives to Tawk.to - Tiledesk Free Live Chat
Freshdesk is a powerful customer service software that offers Freshchat. It is among the best alternatives to Tawk.to, which provides other tools too, and indeed it is an all-inclusive tool in the customer service industry. Like Tawk.to, it doesn’t support on-premise and is not open-source, but it supports automation and many helpful integrations like WhatsApp and Facebook...
Source: tiledesk.com
The 10 Best Tawk.to Alternatives and Competitors [2022]
Some features offered by Freshdesk include automated workflows and field service management. It’s also a metric-rich platform that provides useful reports. Of course, it offers live chat but also ticketing, email, and phone support. The AI-powered chatbot is well-regarded by customers, but some of its other features are even more widely appreciated.
Source: www.tidio.com
11 Best Customer Service Software & Apps You Need in 2022
Freshdesk is another leading customer service software provider with robust features such as omnichannel service, shared inbox, and chatbots. Launched in 2010, Freshdesk now has more than 50,000 customers, including 7-Eleven, The University of Sydney, and Bridgestone.
Source: krisp.ai
10 Best Call Center Software (December 2022)
Freshdesk’s Contact Center (formerly known as Freshcaller) is built especially for smaller businesses, and it shows in its pricing structure but also in its limitations. To be fair, Freshdesk offers a lot of features even in its low-tier plans. We focused on Freshdesk Omnichannel plans, and the lowest tier gives you all the features in the basic Growth plan, such as voice...
Source: www.forbes.com
Top IT Management Software 2021
Additionally, Freshdesk offers an AI chat option, so your customers and employees help themselves and reduce the time your agents have to spend with them. Their Freddy AI solution delivers automatic and precise answers to questions for faster resolutions. In the knowledge base, Freshdesk provides automatic suggestions to help clients and team members find answers faster.
Source: www.itbusinessedge.com

Animaker Reviews

Best Whiteboard Animation Software in 2022
With just a few clicks, Animaker allows you to create flawless whiteboard animation videos. In just a few minutes, you can make a Live Action video. You can create powerful characters for your storytelling with the simple drag and drop video creation tool. You also have the option of selecting from over a billion different characters.
Source: videomakerlab.com
Windows Best Video Editing Software
Animaker has its own online video editor, which allows users to create videos using their own videos, photos, text, and audio. No prior video editing experience is required. Because it’s a simple web app that runs in your browser, there’s no need for a complicated timeline, layers, or complexity. To tell your stories, all you need is an intuitive drag-and-drop experience.
Source: videomakerlab.com
14 BEST 2D Animation Software in 2020 [Free/Paid]
Animaker is an online 2D animation tool that provides numerous animated characters, icons, properties, BGs, maps, and charts. It is one of the best 2D animation software that helps you to create an ideal video for your organization, presentation, freelancing projects, as well as personal projects.
Source: www.guru99.com
Top 5 Alternatives to Viddyoze: Auto Video Animation Software
Animaker is a do it yourself video Animation software. The software is completely cloud-based, and was launched way back in 2014. It permits users to develop animated videos using pre-built characters and templates. In 2017, Animaker became the first animation software to launch an animated vertical video maker.
Source: www.techened.com
Best automated animation software [2020 Guide]
Let me begin with saying that Animaker has nailed the intro video on its website that is probably made using the Animaker software. If nothing else, the intro video itself will get you excited about this cloud-based animation software.
Source: windowsreport.com

Social recommendations and mentions

Based on our record, Freshdesk seems to be more popular. It has been mentiond 12 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Freshdesk mentions (12)

  • Moog support?
    When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 5 months ago
  • CMS with ticketing support
    What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 6 months ago
  • Need help picking a ticketing system
    Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago
  • Beware, read carefully and make conclusions
    Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago
  • What Ticket Systems do ya'll use?
    We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago
View more

Animaker mentions (0)

We have not tracked any mentions of Animaker yet. Tracking of Animaker recommendations started around Mar 2021.

What are some alternatives?

When comparing Freshdesk and Animaker, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

GoAnimate - Make your own animation quickly and economically with GoAnimate. Reach prospects and customers with animated videos online about your business and products.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Blender - Blender is the open source, cross platform suite of tools for 3D creation.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

VideoScribe - Make your own whiteboard video animations with Sparkol VideoScribe – award-winning video scribing app for PC, Mac and iPad. Free trial available.

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