Software Alternatives & Reviews

Freeje VS Intercom

Compare Freeje VS Intercom and see what are their differences

Freeje logo Freeje

Connect with your clients everywhere with the help of Freeje. We are offering virtual phone numbers, SMS numbers, fax numbers, toll-free numbers, virtual SIM cards for your profession and private phone calls.

Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
  • Freeje Landing page
    Landing page //
    2022-09-10

Transform your smartphone into a fully-functional call center with virtual numbers using Freeje Optimum. Empower your mobile device as a powerful communication tool for international business.

💸 Save Money Say goodbye to roaming charges for SMS and calls. Freeje offers international call reception starting from $0.02 per minute. Get a virtual number for the USA or the UK for as low as $2 per month.

🔒 Privacy Keep your personal and business life separate by easily adding a virtual business number as a second line on your smartphone.

📱 Flexibility Break free from expensive equipment or location constraints. With Freeje Optimum, stay connected and productive, managing important calls, faxes, SMS, and call forwarding to your current number through a virtual number.

✅ Benefits:

  • Virtual fixed and mobile numbers from 48+ countries (USA, UK, France, Poland, Russia, Israel, Spain, Germany, Philippines, and more).
  • Toll-free numbers: 8800, (+1800, 833, 844, 855, 866, 877) for your customers' free calls.
  • 2-in-1 numbers: For both phone calls and receiving SMS from real subscribers worldwide.
  • Virtual fax number: Receive faxes without a fax machine.
  • Incoming calls can be answered via the Freeje app, linked SIM card, or Telegram.
  • Excellent call quality based on WebRTC technology.
  • Per-second or per-minute billing for outgoing calls.

➡️ Why Choose Us:

  • Location independence.
  • Unlimited numbers on a single device.
  • Available number types: Fixed, Mobile, and 800 Numbers with extensive coverage of local area codes, including rare countries' local numbers.
  • Call forwarding to a phone number, SIP account, or Telegram.
  • Secure and encrypted VoIP calls.

❗ Attention: * Freeje does not provide free or trial numbers for receiving SMS messages. * The Freeje app is not suitable for emergency calls (ambulance, police, fire services). * Receiving or sending SMS to/from short numbers and some social networks is not guaranteed.

  • Intercom Landing page
    Landing page //
    2023-07-05

Freeje

Website
freeje.com
$ Details
paid $5.0 / Monthly
Platforms
iOS Android Browser Web
Release Date
2010 January

Freeje videos

Freeje - your virtual assistant

More videos:

  • Demo - Freeje Optimum

Intercom videos

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

Category Popularity

0-100% (relative to Freeje and Intercom)
Communication
100 100%
0% 0
Customer Support
0 0%
100% 100
VoIP
100 100%
0% 0
CRM
0 0%
100% 100

Questions and Answers

As answered by people managing Freeje and Intercom.

What makes your product unique?

Freeje's answer

Freeje stands out from the crowd with its unique features and offerings:

  • Virtual Numbers from 48+ Countries: Freeje provides virtual fixed and mobile numbers from more than 48 countries, including popular business destinations like the USA, UK, France, and Germany. This extensive coverage allows businesses to establish a local presence in multiple countries without physical offices.

  • Toll-Free Numbers: Freeje offers toll-free numbers such as 8800 and other +1800, 833, 844, 855, 866, 877 numbers. This enables businesses to provide a cost-free calling experience for their customers, encouraging more inquiries and interactions.

  • Multiple Numbers on One Device: With Freeje Optimum, users can have multiple virtual numbers on a single smartphone. This feature allows individuals to manage both personal and business communications separately without the need for multiple devices.

  • Flexible Call Handling: Freeje lets users receive incoming calls through various methods, including the Freeje app, linked SIM card, or Telegram. This versatility ensures users can always stay connected and never miss important calls, regardless of their location.

  • Virtual Fax Number: The option to have a virtual fax number sets Freeje apart. Businesses can receive faxes directly on their smartphones, eliminating the need for traditional fax machines.

  • Per-Second or Per-Minute Billing: Freeje offers the flexibility of per-second or per-minute billing for outgoing calls. This fair billing system ensures users pay only for the actual time they spend on calls, helping to optimize costs.

  • Privacy and Security: Freeje emphasizes privacy and security, allowing users to keep their personal and business communications separate by adding a virtual business number as a second line on their smartphones. Additionally, the VoIP calls are secure and encrypted, protecting sensitive information.

  • WebRTC Technology: The excellent call quality provided by Freeje is supported by WebRTC technology, ensuring clear and reliable voice communication over the internet.

  • No Roaming Charges: Freeje eliminates roaming charges for SMS and calls, saving users money when traveling internationally.

  • Independent of Geographical Location: Freeje liberates businesses from geographical constraints, enabling them to establish a global presence without being tied to a physical location.

  • Responsive Customer Support: Freeje values its customers and offers responsive customer support, making it easy for users to get assistance when needed.

Overall, Freeje's combination of comprehensive virtual numbers, cost-saving options, privacy features, and reliable communication solutions make it a unique and attractive choice for businesses and individuals looking to enhance their international communication capabilities.

Why should a person choose your product over its competitors?

Freeje's answer

Freeje's wide range of virtual numbers, cost-effective pricing, privacy features, flexible call handling, and responsive customer support make it a superior choice compared to its competitors. It provides businesses and individuals with the tools they need to efficiently manage their global communication requirements while saving money and ensuring the security of their data.

How would you describe your primary audience?

Freeje's answer

Freeje's primary audience includes entrepreneurs, small to medium-sized businesses, and remote teams seeking cost-effective and flexible international communication solutions. It is ideal for global e-commerce businesses, digital marketers, and freelancers dealing with international clients. Additionally, travelers, expatriates, and privacy-conscious individuals benefit from Freeje's virtual numbers for keeping personal and business communication separate while staying connected globally.

What's the story behind your product?

Freeje's answer

Freeje was founded with the vision of revolutionizing international communication and empowering businesses and individuals to connect globally without limitations. The company's commitment to providing reliable communication solutions and exceptional customer support has helped it evolve into a trusted global player in the virtual number space. Today, Freeje stands as a leading provider of virtual numbers, serving a wide range of customers, from individual users seeking privacy to multinational businesses expanding their global presence.

Which are the primary technologies used for building your product?

Freeje's answer

The primary technologies used to build Freeje's product include WebRTC for high-quality voice communication, VoIP for internet-based calling, cloud computing for scalability, and mobile app development for user accessibility. Data encryption ensures security, and API integration enhances functionality and user experience.

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Freeje and Intercom

Freeje Reviews

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Intercom Reviews

  1. An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.


9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
15 best user onboarding software you need to try in 2023
With a focus on conversation, Intercom personalizes more of the user tour experience, including the use of mini-avatars of your employees and chatbot integration to deliver FAQs in a more interactive way. Intercom aim to bring more two-way dialogue back into onboarding, something that can be neglected in other systems.
10 best Manychat alternatives in 2024 (free & paid)
Intercom is a solution that provides a customer experience across automation and human support. You can use it to automate some repetitive customer questions and tasks, send proactive messages, free up your team, and save resources. Intercom lets you respond to customer inquiries in the channel they arise or the channel that they prefer.
Source: chatfuel.com
8 Best Usetiful Alternatives and Competitors That Are More Professional
But I have to point out that the features that Intercom does provide are very user-friendly and easy to use. If you are currently using Intercom’s messaging widget already, it is really easy to implement and use Product Tours and start decreasing churn rates.
Source: userguiding.com
Top 10 Lead Generation Agencies In 2023
Intercom is not like other lead generation companies; it provides a Conversational Relationship Platform to manage dealings with current and prospective customers. This is an exceptional instrument for connecting with website guests and transforming them into leads. Utilizing Intercom’s live chat and other tools, you can generate leads from your website.

Social recommendations and mentions

Based on our record, Intercom should be more popular than Freeje. It has been mentiond 6 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Freeje mentions (1)

  • VoIP vs Landline vs Cell Phone Calls: What’s the Difference?
    What Is the Difference Between VoIP, Landline, And Mobile Phone Calls? It’s common to hear people refer to mobile phone calls as ‘phone calls.’ But if we’re honest, there’s a lot more to it than that. Telecom companies like Freeje opened up a game changer that is changing how businesses approach their systematized communication: VoIP. Source: almost 2 years ago

Intercom mentions (6)

  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: about 1 year ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: almost 2 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago
  • What PRODUCT TOUR software do you like for an early SaaS?
    If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: about 2 years ago
View more

What are some alternatives?

When comparing Freeje and Intercom, you can also consider the following products

CallHippo - Easy to use Phone System with World-Class Support

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

TollFreeForwarding - TollFreeForwarding offers hosted PBX, call forwarding and IVR solutions.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Freshdesk Contact Center - Freshdesk Contact Center is a customer-friendly contact center software provider that simplifies communication between agents and customers by providing tools for both sides.

Drift - A messaging app that helps you grow your business.