Software Alternatives & Reviews

Foxit PhantomPDF VS Freshdesk

Compare Foxit PhantomPDF VS Freshdesk and see what are their differences

Foxit PhantomPDF logo Foxit PhantomPDF

Edit PDF files with our feature-rich PDF Editor. Download Foxit PDF Editor to convert, sign, scan / OCR & more. A speedy PDF Editor alternative to Adobe Acrobat.

Freshdesk logo Freshdesk

Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
Visit Website
  • Foxit PhantomPDF Landing page
    Landing page //
    2023-05-10
  • Freshdesk Landing page
    Landing page //
    2022-01-28

Foxit PhantomPDF videos

Tutorial: How to use Foxit PhantomPDF

More videos:

  • Review - Foxit PhantomPDF Business OCR v6.0.7 Review

Freshdesk videos

Best Free Helpdesk Ticket System - Freshdesk Setup Tutorial, How I Use It, Why You Should....

More videos:

  • Demo - Freshdesk Mint Demo: Understanding the basics of the helpdesk
  • Review - Freshdesk Mint Overview
  • Review - Freshdesk Review: Is It Good?
  • Review - Freshdesk vs Zendesk: Choosing Between the Leaders on the Market
  • Review - Freshdesk Review: Client Friendly Ticketing System
  • Review - Freshdesk Review 2022 | Best Customer Service Software
  • Review - Freshdesk Review

Category Popularity

0-100% (relative to Foxit PhantomPDF and Freshdesk)
PDF Tools
100 100%
0% 0
Customer Support
0 0%
100% 100
PDF Editor
100 100%
0% 0
Help Desk
0 0%
100% 100

User comments

Share your experience with using Foxit PhantomPDF and Freshdesk. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare Foxit PhantomPDF and Freshdesk

Foxit PhantomPDF Reviews

10 Best Adobe Acrobat Alternatives You Should Try
Like Adobe Acrobat and Nitro, the PhantomPDF uses the Windows-style ribbon to organize its tools and the function tabs are intuitively nested within each tool. The task-based tabs allow easy navigation and access to the editor’s functions. In addition, a sidebar puts frequently used functions like reordering pages and viewing comments within a click.
Source: launchspace.net
13 of the Best Free PDF Readers
Foxit PhantomPDF is an all-around great PDF reader. Like other PDF readers, users can create, edit and share their PDFs directly to cloud storage services. Also, Foxit PhantomPDF comes with advanced security features, such as allowing the user to control who has access to view and edit the file or requiring a password to open the PDF. Finally, with the Foxit reader, users...
Source: www.indeed.com
30 Best Adobe Acrobat Alternatives in 2020
Foxit PhantomPDF is a PDF editor to generate and manage PDF document. It offers an efficient way to create and manage documents after you publish them. Three available versions of this editor are 1) Standard 9, 2) Business 9, and 3) Mac.
Source: www.guru99.com
Top 10 Adobe Reader Alternatives for Windows
PhantomPDF is a full-feature paid PDF Reader software that comes from Foxit Software, the makers of Foxit Reader. Like its free counterpart, PhantomPDF also comes with a Ribbon-based interface that resembles MS Office, and offers PDF editing and encryption features.
Source: beebom.com
Adobe Acrobat Pro Alternative 2020
You get the best out of Foxit PhantomPDF when you upgrade it to PhantomPDF Business 9. This improvement provides access to ConnectedPDF, which is Foxit’s cloud service. Here, you can improve the collaboration between you and your co-workers by editing, sharing and distributing documents easily and quickly. Also, you can see the history of a multi-user document and repair any...
Source: techsviewer.com

Freshdesk Reviews

  1. Does what it says on the box

    Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.

    My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.

    🏁 Competitors: HelpScout, Zendesk
    👍 Pros:    Straightforward|Free basic plan
    👎 Cons:    Missing a feature

alternatives to Tawk.to - Tiledesk Free Live Chat
Freshdesk is a powerful customer service software that offers Freshchat. It is among the best alternatives to Tawk.to, which provides other tools too, and indeed it is an all-inclusive tool in the customer service industry. Like Tawk.to, it doesn’t support on-premise and is not open-source, but it supports automation and many helpful integrations like WhatsApp and Facebook...
Source: tiledesk.com
The 10 Best Tawk.to Alternatives and Competitors [2022]
Some features offered by Freshdesk include automated workflows and field service management. It’s also a metric-rich platform that provides useful reports. Of course, it offers live chat but also ticketing, email, and phone support. The AI-powered chatbot is well-regarded by customers, but some of its other features are even more widely appreciated.
Source: www.tidio.com
11 Best Customer Service Software & Apps You Need in 2022
Freshdesk is another leading customer service software provider with robust features such as omnichannel service, shared inbox, and chatbots. Launched in 2010, Freshdesk now has more than 50,000 customers, including 7-Eleven, The University of Sydney, and Bridgestone.
Source: krisp.ai
10 Best Call Center Software (December 2022)
Freshdesk’s Contact Center (formerly known as Freshcaller) is built especially for smaller businesses, and it shows in its pricing structure but also in its limitations. To be fair, Freshdesk offers a lot of features even in its low-tier plans. We focused on Freshdesk Omnichannel plans, and the lowest tier gives you all the features in the basic Growth plan, such as voice...
Source: www.forbes.com
Top IT Management Software 2021
Additionally, Freshdesk offers an AI chat option, so your customers and employees help themselves and reduce the time your agents have to spend with them. Their Freddy AI solution delivers automatic and precise answers to questions for faster resolutions. In the knowledge base, Freshdesk provides automatic suggestions to help clients and team members find answers faster.

Social recommendations and mentions

Based on our record, Freshdesk seems to be more popular. It has been mentiond 12 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Foxit PhantomPDF mentions (0)

We have not tracked any mentions of Foxit PhantomPDF yet. Tracking of Foxit PhantomPDF recommendations started around Mar 2021.

Freshdesk mentions (12)

  • Moog support?
    When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 5 months ago
  • CMS with ticketing support
    What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 5 months ago
  • Need help picking a ticketing system
    Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago
  • Beware, read carefully and make conclusions
    Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago
  • What Ticket Systems do ya'll use?
    We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago
View more

What are some alternatives?

When comparing Foxit PhantomPDF and Freshdesk, you can also consider the following products

Adobe Acrobat DC - Make your job easier with Adobe Acrobat DC, the trusted PDF creator. Use Acrobat to convert, edit and sign PDF files at your desk or on the go.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Wondershare PDFelement - All-in-one PDF editor

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Foxit Reader - Foxit Reader is a free and light-weight multi-platform PDF document viewer.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.