Software Alternatives, Accelerators & Startups

FoundersBook.co VS Freshdesk

Compare FoundersBook.co VS Freshdesk and see what are their differences

FoundersBook.co logo FoundersBook.co

#1 platform for founders and early-stage startups to ideate, build and launch their startups.

Freshdesk logo Freshdesk

Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
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  • FoundersBook.co Landing page
    Landing page //
    2022-08-16

There’s an abundance of free information out there for people who want to start a business. As you’ve probably seen, it’s often outdated, incomplete, SEO driven, or simply more “I am a GURU” theory.

We’ve spent the last year focused on one thing: how can we serve you better?

That’s taken us on a journey. From the first MVP of the Founders’ Book to building out a suite of products, tailored to founders and early-stage startups.

Here’s what will help you build your business inside Founders’ Book;

Digital Content Library - Knowledge base with tools, resources, guides, and hacks to ideate, plan, build and scale your startup

Startup OS - Eliminate 10+ productivity apps and build your startup with Notion. Significant savings on both cost and learning curve fronts

Startup Credits - The current investment landscape is very competitive and not looking good for many first-time founders and early-stage startups. Increasing runway by spending less on their SaaS subscriptions will give you an operational advantage.

Learn more at https://foundersbook.co/

  • Freshdesk Landing page
    Landing page //
    2022-01-28

FoundersBook.co videos

[Product Tour] Founders' Book

Freshdesk videos

Best Free Helpdesk Ticket System - Freshdesk Setup Tutorial, How I Use It, Why You Should....

More videos:

  • Demo - Freshdesk Mint Demo: Understanding the basics of the helpdesk
  • Review - Freshdesk Mint Overview
  • Review - Freshdesk Review: Is It Good?
  • Review - Freshdesk vs Zendesk: Choosing Between the Leaders on the Market
  • Review - Freshdesk Review: Client Friendly Ticketing System
  • Review - Freshdesk Review 2022 | Best Customer Service Software
  • Review - Freshdesk Review

Category Popularity

0-100% (relative to FoundersBook.co and Freshdesk)
Productivity
100 100%
0% 0
Customer Support
0 0%
100% 100
Startups
100 100%
0% 0
Help Desk
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare FoundersBook.co and Freshdesk

FoundersBook.co Reviews

We have no reviews of FoundersBook.co yet.
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Freshdesk Reviews

  1. Does what it says on the box

    Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.

    My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.

    🏁 Competitors: HelpScout, Zendesk
    👍 Pros:    Straightforward|Free basic plan
    👎 Cons:    Missing a feature

10 Best Freshdesk Alternatives for Businesses in 2024
Certainly, Freshdesk can prove beneficial for specific businesses, but it may not be suitable for everyone. The extensive list of features, while initially appealing, presents a major challenge, as most teams only utilize a handful of specialized capabilities, rendering the rest unnecessary.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
If you’re in the market for help desk software, you’ve probably heard of Freshdesk — or maybe you’re already using it. Whatever the case, you might not be aware of how Freshdesk’s competitors compare.
Top 13 Freshdesk alternatives and competitors for 2024
Freshworks offers a suite of cloud-based tools that includes Freshdesk, its customer support software. Freshdesk allows businesses to manage customer requests and handle issues with its ticketing system. It supports multiple channels, like email, phone, and chat. Teams can automate ticket assignments and set automatic email notifications to notify customers of changes to...
Source: www.zendesk.com
alternatives to Tawk.to - Tiledesk Free Live Chat
Freshdesk is a powerful customer service software that offers Freshchat. It is among the best alternatives to Tawk.to, which provides other tools too, and indeed it is an all-inclusive tool in the customer service industry. Like Tawk.to, it doesn’t support on-premise and is not open-source, but it supports automation and many helpful integrations like WhatsApp and Facebook...
Source: tiledesk.com
The 10 Best Tawk.to Alternatives and Competitors [2022]
Some features offered by Freshdesk include automated workflows and field service management. It’s also a metric-rich platform that provides useful reports. Of course, it offers live chat but also ticketing, email, and phone support. The AI-powered chatbot is well-regarded by customers, but some of its other features are even more widely appreciated.
Source: www.tidio.com

Social recommendations and mentions

Based on our record, Freshdesk should be more popular than FoundersBook.co. It has been mentiond 12 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

FoundersBook.co mentions (4)

  • Helping Founders Succeed
    Founders' Book is the #1 platform of tools and resources for founders and early-stage startups. There’s an abundance of information out there for people who want to start a business. As you’ve probably seen, it’s often outdated, incomplete, SEO driven, or simply more “I am a GURU” theory. We’ve spent the last year focused on one thing: how can we serve you better? That’s taken us on a journey. From the first MVP... - Source: Hacker News / over 1 year ago
  • Get Resources For Startup Business
    Starting an online business is not an easy task. When you start your own business, you may want to make use of every resource at your disposal to ensure its success. You want consumers to remember your brand and choose it over the competitors. You also want people to go straight to your products and services. For more information, visit foundersbook.co. Source: about 2 years ago
  • Get Professional Business Tools For Startups
    When you launch your own company, you may want to use every resource available to you to ensure its success. You can use resources like business tools for startups to ensure your company is launched as successfully as possible. A significant part of running a successful company today involves building a recognizable and preferred online brand. For more information, visit foundersbook.co. Source: about 2 years ago
  • Founders' Book - Supporting first-time founders and early-stage startups
    Learn more at https://foundersbook.co/. Source: over 2 years ago

Freshdesk mentions (12)

  • Moog support?
    When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 6 months ago
  • CMS with ticketing support
    What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 7 months ago
  • Need help picking a ticketing system
    Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago
  • Beware, read carefully and make conclusions
    Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago
  • What Ticket Systems do ya'll use?
    We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago
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What are some alternatives?

When comparing FoundersBook.co and Freshdesk, you can also consider the following products

Sans Francisco - A collection of tools and resources for designers

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Makerbook - A directory of the best free resources for creatives

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Startup Stash - A curated directory of 400 resources & tools for startups

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!