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Formidable Forms VS ClientSuccess

Compare Formidable Forms VS ClientSuccess and see what are their differences

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Formidable Forms logo Formidable Forms

Formidable Forms is a WordPress form builder.

ClientSuccess logo ClientSuccess

Reduce churn and increase revenue with the true customer success management platform.
  • Formidable Forms Landing page
    Landing page //
    2022-11-07
  • ClientSuccess Landing page
    Landing page //
    2023-10-18

Formidable Forms features and specs

  • User-Friendly Interface
    Formidable Forms offers an intuitive drag-and-drop form builder, making it easy for users to create forms without needing technical expertise.
  • Customization Options
    The platform provides extensive customization options, allowing you to create complex forms with conditional logic, multi-page forms, and custom HTML.
  • Integrations
    Formidable Forms integrates with a wide range of third-party services like MailChimp, PayPal, and Salesforce, making it highly versatile for business needs.
  • Data Management
    It includes powerful data management features, such as the ability to display form submissions using charts, graphs, and tables, making it useful for data analysis.
  • Advanced Form Features
    Features like file uploads, dynamic fields, and conditional logic allow for the creation of highly functional forms tailored to specific needs.
  • Responsive Design
    Forms created with Formidable Forms are mobile-friendly and responsive, ensuring a good user experience across all devices.
  • SEO Friendly
    The plugin is designed to be SEO-friendly, ensuring that forms do not negatively impact the search engine rankings of your website.

Possible disadvantages of Formidable Forms

  • Pricing
    Premium features and addons can make Formidable Forms relatively expensive compared to other form-building solutions, especially for small businesses or individual users.
  • Learning Curve
    Despite its intuitive design, the extensive customization options and advanced features may require a learning curve for new users.
  • Limited Basic Plan
    The basic/free version offers limited features, which may not be sufficient for users needing more advanced functionalities.
  • Support
    While there is support available, the quality and speed can vary, with some users reporting delayed responses for complex issues.
  • Performance Overheads
    Including numerous forms and complex functionalities can sometimes add to the loading time and performance overhead of your website.

ClientSuccess features and specs

  • User-Friendly Interface
    ClientSuccess offers a clean and intuitive user interface that makes it easy for customer success teams to navigate and leverage the platform's features effectively.
  • Customer Health Scoring
    The platform provides comprehensive customer health scoring tools that help teams monitor customer engagement and proactively address potential churn risks.
  • Integration Capabilities
    ClientSuccess can be integrated with a variety of tools such as CRM systems, email platforms, and more, which helps in consolidating data and streamlining workflows.
  • Customer Insights
    The platform allows organizations to gain deep insights into customer behavior and satisfaction, enabling more informed decision-making and strategy development.
  • SuccessPlay Features
    ClientSuccess includes SuccessPlays, which are pre-defined processes and task templates that help teams implement best practices and improve efficiency in onboarding, renewal, and upselling tasks.

Possible disadvantages of ClientSuccess

  • Pricing
    Some users may find ClientSuccess to be expensive, particularly for small to medium-sized businesses with limited budgets.
  • Customization Limitations
    While the platform offers a range of features, there could be limitations in terms of customization options, which may not fit the specific needs of all businesses.
  • Learning Curve
    New users or those switching from other systems might experience a learning curve while getting accustomed to ClientSuccess's operations and features.
  • Limited Advanced Analytics
    Some users might find the analytics and reporting features to lack depth and advanced options, potentially requiring the use of additional tools for comprehensive analysis.
  • Mobile Application
    The platform may lack a fully-featured mobile application, potentially limiting on-the-go access and usability for field teams.

Analysis of Formidable Forms

Overall verdict

  • Yes, Formidable Forms is a good choice for those looking for a powerful and flexible WordPress form builder. Its extensive features and integrations make it suitable for various types of users and use cases.

Why this product is good

  • Formidable Forms is considered a good choice because it offers a robust and versatile set of features for building forms. It provides an easy-to-use drag-and-drop interface, a wide array of templates, and integrations with popular services like PayPal, MailChimp, and Zapier. Additionally, it supports advanced features like conditional logic, multi-page forms, and calculation fields, which cater to both beginners and advanced users. Plus, it offers good customer support and comprehensive documentation to assist users in getting the most out of the plugin.

Recommended for

    Formidable Forms is recommended for WordPress users who need a reliable and feature-rich form plugin. It's suitable for small business owners, developers, and non-technical users looking to create anything from simple contact forms to complex data management solutions. It's also ideal for those who want to utilize forms to streamline data collection, automate processes, and enhance user interaction on their WordPress sites.

Analysis of ClientSuccess

Overall verdict

  • ClientSuccess is considered a good customer success management platform by many users.

Why this product is good

  • The platform offers a comprehensive suite of tools designed to help customer success teams manage and nurture client relationships effectively. It provides features like customer health tracking, lifecycle management, and robust reporting capabilities. Users appreciate its intuitive interface and ability to integrate with other software solutions, which together facilitate proactive engagement and collaborative success strategies.

Recommended for

    ClientSuccess is recommended for businesses looking to enhance their customer retention strategies and provide better client experiences. It's particularly beneficial for customer success teams in SaaS companies, subscription-based businesses, or any organization aiming to improve client satisfaction and engagement.

Formidable Forms videos

+ Add

Formidable Forms First Look: Is It Really The Most 'Advanced' Form Builder

More videos:

  • Review - Formidable Forms Overview - The Best WordPress Form Builder
  • Review - Formidable Forms Overview

ClientSuccess videos

No ClientSuccess videos yet. You could help us improve this page by suggesting one.

Add video

Category Popularity

0-100% (relative to Formidable Forms and ClientSuccess)

Formidable Forms

ClientSuccess

Form Builder
100 100%
Form Builder
0% 0
Customer Success
0 0%
Customer Success
100% 100
Forms And Surveys
100 100%
Forms And Surveys
0% 0
CRM
0 0%
CRM
100% 100

User comments

Share your experience with using Formidable Forms and ClientSuccess. For example, how are they different and which one is better?
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Social recommendations and mentions

Based on our record, Formidable Forms seems to be more popular. It has been mentiond 4 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Formidable Forms mentions (4)

  • Displaying form entries on page
    Hi! I would dig through the documentation and examples of Formidable Forms. I am not 100% sure if it will be able to do what you're asking, but Formidable is one of the more advanced plugin solutions. It has features to create "views" for displaying data collected from forms. Source: over 2 years ago
  • has anyone tried recreating the Tonny Robbins DISC Assessment Multi Step Form
    Yes, you're going to have to pay for something like that. Formidable Forms can do it: https://formidableforms.com/. Source: over 4 years ago
  • Looking for a easy way to model online forms or Mysql DDBB
    Take a look at https://formidableforms.com/ it’s free for 14 days. Source: over 4 years ago
  • Looking for dynamic form Plugin
    I would use Formidable Forms Pro It has good logic and math options like you are looking for. Source: over 4 years ago

ClientSuccess mentions (0)

We have not tracked any mentions of ClientSuccess yet. Tracking of ClientSuccess recommendations started around Mar 2021.

What are some alternatives?

When comparing Formidable Forms and ClientSuccess, you can also consider the following products

Typeform - Create beautiful, next-generation online forms with Typeform, the form & survey builder that makes asking questions easy & human on any device. Try it FREE!

Churnzero - ChurnZero is the Customer Success Platform built for growing SaaS and subscription businesses.

Survey Monkey - Create and publish online surveys in minutes, and view results graphically and in real time. SurveyMonkey provides free online questionnaire and survey software.

Totango - Totango is a Customer Success Software Platform

Jotform - Free Online Form Builder & Form Creator

Gainsight - Customer Success for the New Enterprise

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