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Fluent Support VS Sparkly

Compare Fluent Support VS Sparkly and see what are their differences

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Fluent Support logo Fluent Support

Fluent Support is a complete support ticketing solution for WordPress website. It is a complete helpdesk solution for fast and efficient support system.

Sparkly logo Sparkly

Helps build social connections between coworkers on Slack.
  • Fluent Support Landing page
    Landing page //
    2023-09-12

With Fluent Support, you can get complete support solutions, including a shared inbox and internal notes for team collaboration, detailed reports with charts, analytics, advanced search, powerful sorting and filtering. Quickly reply to tickets with our fast-loading dashboard. Take advantage of all the integrations and professional features for a cheap price!

  • Sparkly Landing page
    Landing page //
    2022-04-03

Fluent Support

Website
fluentsupport.com
Pricing URL
Official Fluent Support Pricing
$ Details
freemium $129.0 / Annually (1 Domain License, 1 year plugin update, 1 year priority support)
Platforms
Wordpress
Release Date
2021 November
Edit details

Sparkly

Website
sparklybot.com
Pricing URL
Official Sparkly Pricing
$ Details
-
Platforms
-
Release Date
-
Edit details

Fluent Support features and specs

  • Automatic Agent Assignment
  • Saved Replies
  • Collision Detection
  • Tagging
  • Admin Dashboard
  • Response Delay Tracking
  • Bulk Actions
  • Custom Management
  • File sharing
  • Custom email notifications
  • Team performance
  • Individual reports
  • Agent Management
  • Custom priorities
  • Agent Dashboard
  • Internal Notes
  • Mobile Responsive
  • Short Codes
  • Unlimited Users
  • Unlimited Tickets
  • Integrations
    20+
  • Premium Support

Sparkly features and specs

  • User-Friendly Interface
    Sparkly offers an intuitive and easy-to-navigate interface, making it accessible for users without advanced technical skills.
  • Customization
    It provides a high level of customization, allowing businesses to tailor the bot to meet specific customer interaction needs.
  • Integration Capabilities
    The platform integrates well with existing systems and tools, facilitating a seamless workflow.
  • Automated Support
    Sparkly automates customer support tasks, which can enhance efficiency and reduce response times.

Possible disadvantages of Sparkly

  • Cost
    For smaller businesses, the pricing model might be prohibitive compared to other chatbot solutions.
  • Learning Curve for Advanced Features
    Despite the user-friendly interface, leveraging advanced features might require a steeper learning curve.
  • Dependency on Internet Connection
    As a cloud-based platform, Sparkly's performance is heavily reliant on a stable internet connection.

Fluent Support videos

+ Add

What's inside Fluent Support 1.5.5 | The Ultimate Support Ticket Management Plugin for WordPress

More videos:

  • Tutorial - Why Connect CRM to your Support Ticketing system | Fluent CRM & Fluent Support
  • Tutorial - Create Custom Tags Using Automation for Easy Ticket Filtering | Fluent Support
  • Review - A Help Desk For WordPress… In WordPress (Fluent Support Review)
  • Review - Fluent Support 1.7.4: The Best Helpdesk Plugin Gets Even Better!
  • Review - Fluent Support Review

Sparkly videos

+ Add

✨My Favourite Lip & Eye Toppers✨ | The Best Sparkly Eyeshadows | Julia Adams

More videos:

  • Review - Enchanted Sparkly Rose Review

Category Popularity

0-100% (relative to Fluent Support and Sparkly)

Fluent Support

Sparkly

Customer Support
33 33%
Customer Support
67% 67
AI
39 39%
AI
61% 61
Help Desk And Ticketing
22 22%
Help Desk And Ticketing
78% 78
WordPress Plugins
100 100%
WordPress Plugins
0% 0

User comments

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Social recommendations and mentions

Based on our record, Fluent Support seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Fluent Support mentions (1)

  • "Fluent Support" team won the "Best Marketing Team - 2022" award! 🥳
    So proud of the team we built - 🦾We saw lots of ups & down in year one for sure. But the team managed to scale http://fluentsupport.com traffic from 2k to 7k+ in one year! 🔥. Source: over 2 years ago

Sparkly mentions (0)

We have not tracked any mentions of Sparkly yet. Tracking of Sparkly recommendations started around Mar 2021.

What are some alternatives?

When comparing Fluent Support and Sparkly, you can also consider the following products

Awesome Support - Awesome Support is the most versatile and feature-rich help-desk plugin for WordPress.

Unbabel - We build multilingual understanding between companies and their customers.

Hive Support - Chatbot, customer support, AI training, WordPress plugin, live chat

Swifteq - Swifteq builds Zendesk apps that help customer support teams do more with less. AI-powered customer support software for ticket and help center automation.

HelpScout - Help Scout is a simple, straightforward way to provide excellent support

Crowdin - Localize your product in a seamless way

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