Software Alternatives, Accelerators & Startups

FlippingBook VS Zoho Desk

Compare FlippingBook VS Zoho Desk and see what are their differences

FlippingBook logo FlippingBook

FlippingBook changes the way you present your documents

Zoho Desk logo Zoho Desk

Industry's first context-aware Helpdesk Software
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  • FlippingBook Landing page
    Landing page //
    2020-11-04

FlippingBook is an online tool and desktop software for creating professional digital flipbooks. Make your PDF ebooks, e-catalogs, digital brochures, annual reports, presentations, magazines, and sales collateral interactive. Share them as links or embed into a website. Add videos, GIFs, external and outbound links. Collect leads and track statistics to see how your content performs. Use password protection for private sharing or boost your SEO and promote. FlippingBook makes everything easy!

  • Zoho Desk Landing page
    Landing page //
    2020-05-27

Zoho Desk is the award-winning, context-aware help desk software along with multichannel capabilities. Zoho Desk packs advanced multi-stakeholder process management, embeddable self-service, a powerful AI assistant, and brings together all the tools and context your teams need to deliver great customer service.

FlippingBook

$ Details
paid Free Trial $25.0 / Monthly
Platforms
Browser Windows Android iOS Mac OSX

Zoho Desk

Website
zoho.com
$ Details
freemium $12.0 / Annually ($12 USD/monthly on Annual Subscription.)
Platforms
Cloud Web iOS Android

FlippingBook features and specs

No features have been listed yet.

Zoho Desk features and specs

  • Omnichannel: Email, Telephony, Social, Customer Portals, Web forms, Live chat
  • Zia - Artificial Intelligence: With Zia, stay on top of every aspect of your customer service effort.
  • Embeddable Self-service: With the ASAP plugin, embed customer self-service capabilities to your Website and Mobile Apps.
  • Multibrand Help Center: Create a distinct self-service portal for each brand's customers.
  • Knowledge Base: Create a repository of solutions for commonly asked questions.
  • Agent Productivity: Collaborate, communicate, and secure those customer relationships
  • Automations: Ticket Assignment, Workflow, Layouts, SLAs & Escalations.
  • Blueprint: Manage complex cross-functional service processes efficiently.
  • Marketplace and Platform: Use extensions to embed interactive widgets into the Zoho Desk interface.
  • Reports and Dashboards: Use detailed reports and dashboard visualisations to monitor your team's performance.
  • Time Tracking: Keep track of time spent on every ticket and task.
  • Security: Balance between protecting customer data and giving your team enough flexibility
  • Developer Platform: REST API, Widgets, Web and Mobile SDK, Custom Functions.
  • Mobile Apps: With the Zoho Desk app for iOS and Android, agents can catch up, collaborate and provide top-notch customer support, wherever they are.

FlippingBook videos

Try the authentic reading experience with FlippingBook

More videos:

  • Tutorial - How to create your first flipbook | FlippingBook Online

Zoho Desk videos

Keep the spirit of customer centricity alive with Zoho

More videos:

  • Review - What is Zoho Desk? - An Overview
  • Review - Automate your customer service process with Zoho Desk
  • Review - Cutting Customer Service Time In Half By Implementing Zoho Desk
  • Review - Zoho Desk Delivers Significant Reliability Improvements For IT Company
  • Review - 5paisa delivers mobile-first customer service with Zoho Desk
  • Review - Zoho Desk Review: Okay for what it is
  • Tutorial - Zoho Desk Introduction To Tickets Tutorial - 2021

Category Popularity

0-100% (relative to FlippingBook and Zoho Desk)
Digital Publishing
100 100%
0% 0
Customer Support
0 0%
100% 100
Content Marketing
100 100%
0% 0
Help Desk
0 0%
100% 100

User comments

Share your experience with using FlippingBook and Zoho Desk. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare FlippingBook and Zoho Desk

FlippingBook Reviews

#1 Issuu Alternative Found! (Comparison of 9 Issuu Similar Sites)
When I first fired up the FlippingBook website, I thought I’d found my publishers solution right away.
Source: medium.com
17 Powerful Issuu Alternatives Nobody Told You About (1 BIG winner)
PDF magazines tend to be famous, and it is only the advanced subscription on Flippingbook that will give you unlimited uploads, so I’d have to pay to use it. And yikes! With a requirement to buy a lifetime license, at a cost of many hundreds of dollars, plus a monthly subscription on top for access to advanced features, this was way out of my budget. For Issuu versus...

Zoho Desk Reviews

  1. Excellent Ticketing software with clean interface

    What I like the most is that it really is very intuitive and easy to use. It helps to control the tracking of every ticket in a easy way. Also one can import its customers without any problem. It has many other tools that can be useful regardless the item which company is using on day to day basis. It can start a live chat with the user and can go straight creating a ticket from this internment. Ticket tracking and escalation matrix enables company to track and manages customer complaints on time.

    👍 Pros:    Easy user interface|Multiple channels|Knowledge base|Customer support|Highly customizable
    👎 Cons:    Need more image manipulation feature
  2. April 2020 Inexpensive Customer Service Software

    Previous to using Zoho, we were managing all our CS in our email inbox. Items were getting lost or forgotten about and it was driving me crazy. Zoho has an excellent suite of products and this one is no exception! Easy to use (the basics at least). And, it's very inexpensive.

    🏁 Competitors: Zendesk, Salesforce Service Cloud
    👍 Pros:    Easy user interface|Great customer support|Highly customizable
    👎 Cons:    Few features are in beta
  3. Vincy Dahiya

    Previous to using Zoho, we were managing all our CS in our email inbox. We used Zoho Desk when starting out when we needed a way to manage customer support outside of email. Zoho Desk is a basic customer support software - great that there is a free version for starting out.

    🏁 Competitors: Zendesk
    👍 Pros:    Easy to handel software setup|Easy to use interface|Automation and custom functions|24/7 support (chat and phone)

10 Best Freshdesk Alternatives for Businesses in 2024
Zoho Desk provides a centralized platform for handling customer queries, support tickets, and other related activities. Moreover, integrating Zoho Desk with your customer service can streamline your customer service operations.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
If you're considering Zoho Desk, you might want to take a look at our run-through of the best Zoho Desk alternatives, and see whether it's right for you.
Top 13 Freshdesk alternatives and competitors for 2024
Zoho Desk is a cloud-based help desk solution. Zoho offers a wide range of products, including customer service, marketing, finance, IT, project management, and developer platforms. Because Zoho is a full-suite CRM and supports products for many use cases, you may not get the level of depth and expertise as you would with a best-in-breed CX solution.
Source: www.zendesk.com
11 Best Customer Service Software & Apps You Need in 2022
Zoho Desk is the omnichannel help desk software product of Zoho (which, by the way, has a CRM if you’re interested in that too). It’s used by more than 50,000 businesses worldwide. Zoho Desk is an ideal solution for large companies with a complicated structure, many products, and a high volume of support requests. One feature unique to this software is the ability to...
Source: krisp.ai
The Best Help Desk Software in 2020
Zoho Desk offers automated tasks, live chat, and an AI to help with various tasks, like speaking to customers over a call, sharing contextual data, and auto-tagging. It also offers social media integration (so you can keep track of potential support situations all from the help desk interface). Zoho also offers a consolidated interface that holds all communication associated...
Source: www.jitbit.com

Social recommendations and mentions

Zoho Desk might be a bit more popular than FlippingBook. We know about 1 link to it since March 2021 and only 1 link to FlippingBook. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

FlippingBook mentions (1)

  • Awesome R&D content (with code!) on Computer Vision News of January 2022.
    We actually use FlippingBook: it's a commercial software. You can find them at https://flippingbook.com/We like working with them! Source: over 2 years ago

Zoho Desk mentions (1)

What are some alternatives?

When comparing FlippingBook and Zoho Desk, you can also consider the following products

Yumpu.com - The UK’s favourite all-inclusive online magazine package

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Readymag - Readymag is a design toolkit that helps create immersive digital experiences without developers in days, not weeks.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Publitas.com - Publitas helps you to drive more visitors to your online store by publishing catalogs online.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!