Firefox PDF Viewer (PDF.js) VS Freshdesk

Firefox PDF Viewer (PDF.js) Reviews

Freshdesk Reviews

1. Brian Howard    

   Owner at BarSight | almost 2 years ago
   Does what it says on the box

   Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.

   My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.

   🏁 Competitors: HelpScout, Zendesk

   👍 Pros:    Straightforward|Free basic plan

   👎 Cons:    Missing a feature

Firefox PDF Viewer (PDF.js) mentions (25)

• DEMO - Voice to PDF - Complete PDF documents with voice commands using the Claude 3 Opus API

  ReadPdf: used for reading the dropped file and displaying it on the screen, it uses PDF.js to load the file, get all fields and display it on the browser. - Source: dev.to / 9 days ago

• Building W-9 Crafter

  I first started building the app in the browser, using PDF.js and Download.js to take a PDF and edit it, and then download it to your computer. - Source: dev.to / about 1 month ago

• How to Write a Cold Email

  I'd think opening a PDF in your browser would be at the same risk-level you associate with going to any random URL. On Firefox at least, I'm pretty sure the built-in PDF viewer is simply JS parsing and rendering the PDF anyway -- nothing with elevated permissions: https://mozilla.github.io/pdf.js/. - Source: Hacker News / 6 months ago

• PDF Chat with Node.js, OpenAI and ModelFusion

  We use Mozilla's PDF.js via the pdfjs-dist NPM module to load pages from a PDF file. The loadPdfPages function reads the PDF file and extracts its content. It returns an array where each object contains the page number and the text of that page. - Source: dev.to / 8 months ago

• Printing as PDF: Chromium takes ages and 5Mb, while Webkit is super fast and light

  I’ve been using pdf.js before, worked quite well. Source: about 1 year ago

Freshdesk mentions (12)

• Moog support?

  When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 5 months ago

• CMS with ticketing support

  What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 5 months ago

• Need help picking a ticketing system

  Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago

• Beware, read carefully and make conclusions

  Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago

• What Ticket Systems do ya'll use?

  We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago