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FieldEdge VS Field Force Tracker

Compare FieldEdge VS Field Force Tracker and see what are their differences

FieldEdge logo FieldEdge

FieldEdge, formerly dESCO, is the leading developer of innovative service management software for the service industry.

Field Force Tracker logo Field Force Tracker

Field Force Tracker - Ranked #1 most Affordable Field service management software designed for enterprise organizations service solutions Dispatch Board and Simplify scheduling, billing, estimating & more
  • FieldEdge Landing page
    Landing page //
    2023-09-18
  • Field Force Tracker Landing page
    Landing page //
    2021-11-06

Field Force Tracker is a very feature rich, comprehensive, enterprise-grade yet easy to use Field Service Software with the most powerful mobile applications in the industry. With it, you can quickly schedule jobs, dispatch right employees, collect accurate information, manage inventory, and invoice faster. It makes it easy for you to eliminate waste, get more done in less time and become more profitable. This enterprise grade supports the largest deployments. Our Web-based, Cloud hosted Field Service Management Software will streamline Job Scheduling, Dispatch, Customer Management, Vendor and Employee Management, Work Orders, Equipment Maintenance, Inventory Management, Employee Tracking, Asset Management, Customer Service Tickets, Service Contracts, Time-sheets, Estimates, Invoices, Payments and Accounting entirely on-line. We support features for large enterprises with service offices with multiple branches, multiple departments and automatic Intelligent rule based scheduling. Our available programming interface makes it easy to link our system with other systems and call center software. The system is highly scalable and flexible, making it a great choice for any size company (1-10000+ Users). We support small businesses with just a few users to the companies with hundreds of field employees using our smart scheduling, smart auto-job assignment, and data import capabilities. Contact us Today For Free Trial and Demo !!

Field Force Tracker

$ Details
paid Free Trial $29.99 / Monthly (Depends Number of Users and Features Selecteds.)
Platforms
Android iOS Browser
Release Date
2006 January

FieldEdge features and specs

  • Comprehensive Features
    FieldEdge offers a wide range of features including scheduling, dispatching, invoicing, and customer management, providing a one-stop solution for field service management.
  • Mobile App
    The platform includes a mobile app that technicians can use on-site to access job details, update statuses, and process payments, enhancing their efficiency.
  • Integration Capabilities
    FieldEdge integrates well with other essential business tools like QuickBooks, allowing for seamless data flow between systems.
  • Customer Support
    FieldEdge has a reputation for strong customer support, including comprehensive onboarding services and ongoing assistance.
  • Real-time Updates
    The software provides real-time updates that allow managers and technicians to stay informed on job statuses and customer interactions instantly.
  • User-Friendly Interface
    FieldEdge features an intuitive and easy-to-navigate interface, making it accessible even for users who are not tech-savvy.

Possible disadvantages of FieldEdge

  • Cost
    FieldEdge may be more expensive than some other field service management solutions, which might be a barrier for smaller businesses.
  • Learning Curve
    Despite its user-friendly interface, the platform's many features can present a learning curve for new users.
  • Feature Overlap
    Some users may find that FieldEdge's multitude of features includes tools that they do not need, leading to potential underutilization.
  • Limited Customization
    FieldEdge offers a set framework that might be difficult to adapt for companies with highly specific or unique business processes.
  • Dependency on Internet
    The platform relies on internet connectivity for real-time updates and access, which might be a problem in areas with poor internet service.
  • Reporting Limitations
    Some users have reported that the reporting functionalities could be more robust and customizable to better meet their business needs.

Field Force Tracker features and specs

  • Work Orders
    Extensive ability to Manage Work orders
  • Dispatch Board
    Easy to use dispatch boards
  • Employee Management
    Powerful employee management
  • Client Management
    Flexible and easy client management
  • Parts Management
    very powerful and extensive inventory management
  • Invoices
    Customizable Invoices
  • Quotes Management
    Custom Quotes integrated with Sales Management tools
  • Analytics and Reporting
    Very Powerful reporting capabilities
  • Clean UI
    Easy to navigate and use
  • Easy to Set-up and use
    Very easy to use
  • Attendance Recording/Monitoring
    Powerful Attendance management capabilities
  • Timesheets
    Job timesheets for time tracking
  • Contract Lifecycle Management
    Manage Service contracts
  • Location Tracking
    Powerful Capabilities for Location Tracking
  • Mobile Apps
    Apps for iphone and android
  • Inventory Managment
    Industry leading Inventory management
  • Invoice management
    Integrated payment and customization
  • SMS integration
    Integrated sms and push messaging
  • Digital checklists
    Checklists for jobs
  • Digital Signature
    Customer signature management
  • Automated workflow
    Custom work flows
  • Custom forms
    Ability to support custom forms
  • Calendar
    Powerful Calendar management
  • Dashboards & visualizations
    Jobs dashboard for easy navigation
  • Help Documentation
    Full Help Docs
  • iOS App
    Industry leading Mobile app for iphone
  • Android App
    Industry leading mobile app for android
  • Knowledge Management
    Keep track of history and hobs
  • Messaging
    Employee and client messaging
  • Quotation tool
    Powerful Quotation tools for all kinds of quotes
  • Reports
    Large number of reports
  • Scheduling
    Easy manual or automatic scheduling
  • Sales management
    Sales management tools
  • Free Trial
    Free trial available

Analysis of FieldEdge

Overall verdict

  • Overall, FieldEdge is generally well-received by service industry professionals who seek a comprehensive solution for managing field operations. However, as with any software, there are occasional criticisms about customer support and the cost structure, so it's important for potential users to evaluate it based on specific business needs.

Why this product is good

  • FieldEdge is appreciated for its range of features that streamline operations for service-based businesses such as plumbing, HVAC, and electrical services. It offers scheduling, dispatching, customer management, invoicing, and a mobile app that technicians can use in the field. The software integrates with QuickBooks, which can be beneficial for managing accounting tasks. Most users find the platform user-friendly and efficient in helping manage their business operations more effectively.

Recommended for

    FieldEdge is recommended for small to medium-sized service businesses in sectors like HVAC, plumbing, electrical, and other field service industries looking for an all-in-one solution to manage appointments, customers, and finances efficiently.

Analysis of Field Force Tracker

Overall verdict

  • Overall, Field Force Tracker is a solid choice for businesses looking to optimize their field service management. It offers a robust set of tools that can effectively address the needs of companies looking to enhance service delivery. However, as with any software solution, its suitability can depend on specific business requirements and operational contexts.

Why this product is good

  • Field Force Tracker is considered good by many users due to its comprehensive features for managing field service operations. It provides functionalities such as scheduling, dispatching, real-time tracking, inventory management, and invoicing. The platform is designed to enhance productivity, streamline operations, and improve customer satisfaction by allowing field service teams to operate more efficiently.

Recommended for

    Field Force Tracker is recommended for small to medium-sized businesses in industries such as HVAC, plumbing, electrical, and other field service sectors. Companies that need to manage a mobile workforce, improve coordination between their office and field teams, and streamline their service delivery processes may find this solution particularly beneficial.

FieldEdge videos

Overview of FieldEdge

More videos:

  • Review - FieldEdge Attacks ServiceTitan | Software Drama
  • Review - FieldEdge To ServiceTitanย | Transition Guide

Field Force Tracker videos

Field Force Tracker - Field Service Software

More videos:

  • Demo - Field Force Tracker Introductory Video
  • Demo - Field Force Tracker Introduction

Category Popularity

0-100% (relative to FieldEdge and Field Force Tracker)
Field Service Management
49 49%
51% 51
Work Management
53 53%
47% 47
Sales Force Automation
100 100%
0% 0
Office & Productivity
0 0%
100% 100

Questions and Answers

As answered by people managing FieldEdge and Field Force Tracker.

What's the story behind your product?

Field Force Tracker's answer:

Field Force Tracker evolved from our Rapid Tracker field employee tracking applications designed in very early phase of mobile applications development around 2006. Since then we have done multiple iteration of software, data structure, featureset and user interface has gone multiple changes. Today, it is a very solid, reliable and very feature rich software offering very wide set of features to customers in all industries.

What makes your product unique?

Field Force Tracker's answer:

Field Force Tracker provides comprehensive features for managing your service and sales teams. It includes dispatch management, service scheduling, Advanced Inventory Management, Assets management, contracts management, preventive maintenance scheduling, invoices and quotes, and much more. Supported by powerful and modern mobile apps, it is one of the best field service software and very reasonably priced. Our rich set of features and ability to support customers, worldwide makes an ideal solution for multiple service industries.

How would you describe your primary audience?

Field Force Tracker's answer:

Field Force Tracker focuses primarily on small to midsize companies (2-2500) employees though software is used many large companies as well. Typical users are HVAC, Elevator Repairs, Electrical Contractors, Plumbing companies, Generator Repairs, Photocopier and many IT, Cable and Telephony companies. Being a more comprehensive software, it has lot many features compared to competitive FSM software.

Why should a person choose your product over its competitors?

Field Force Tracker's answer:

Field Force Tracker provides advanced features for job management, inventory management, custom inspection forms and sales management all rolled in a powerful, easy to use software. There are many industry specific custom modules for multiple industries such as copier, generators, electrical contractors and elevator businesses. The unique set of features with easy to customize as per your needs makes it the best system for any service company.

Which are the primary technologies used for building your product?

Field Force Tracker's answer:

The software uses a number of cloud based technologies - primarily from Amazon AWS - EC2. RDS, SQS, SNS, ECS, AWS Load Balancer,Cloud Watch,numerous APIs and many more computing technologies. We also interface with other technologies and software has Quickbooks, Mailchimp, SMS and Telephony gateways, etc.

Who are some of the biggest customers of your product?

Field Force Tracker's answer:

We compete a number of FSM companies and it varies based on segments. Field Force Tracker is deployed in a number of industries such as HVAC/Plumbing, Elevator Businesses, Electrical Contractor, Copier Management, Telecom Businesses, IT Service companies etc. in many countries and time zones. The competitors vary in each sector - for instance in Copier business, we primarily compete with E-Automate, Miracle S/W etc. In other sectors, we compete with all major FSM software.

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare FieldEdge and Field Force Tracker

FieldEdge Reviews

10 Best Technician Scheduling Software in 2025
FieldEdge is built for service contractors who want scheduling software that ties closely to accounting. Itโ€™s often used by HVAC and plumbing businesses that track repeat maintenance jobs and rely on QuickBooks to manage invoices and payments.

Field Force Tracker Reviews

We have no reviews of Field Force Tracker yet.
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What are some alternatives?

When comparing FieldEdge and Field Force Tracker, you can also consider the following products

HouseCall Pro - HouseCall Pro is a top rated mobile app that will put you in control & delight your customers. Scheduling, dispatching, GPS tracking, invoicing, credit cards & more.

Fieldmotion - Fieldmotion provide an intelligent field service management software to help businesses manage their fieldworkers using mobile device technology.

mHelpDesk - mHelpDesk is a mobile field service management software.

FIESA App - Field Service Automation Software

ServiceTitan - #1 Management Software for Home Service Contractors.

CrewTracks - Field tracking software for construction managers