Fideliya VS Ordering Stack

Fideliya's answer

Because your customers never have to think about it. The pass is already in their wallet, their points and rewards move in real time, and they never install an app or create an account. Everything you need lives in one place: points and stamps, a referral code built into every pass, gift cards, honest analytics, and one tap to reach every cardholder at once. It works beautifully in four languages, Arabic included, which most tools quietly skip. Pricing is transparent and in euros, with a free tier, so you can see it for yourself long before you talk to anyone.

Ordering Stack's answer:

dedicated team will help with POS Integration, extensive product model allowing even most advanced combo meals and customizations, asynchronious data processing - very good performance even in in biggest peaks, modern architecture allowing customization and extensions with API and webhooks

Fideliya's answer

The owner who knows her regulars by name. Specialty coffee shops, barbers, salons, spas, gyms, boutiques, the independent restaurant on the corner. People with taste and pride who built something worth coming back to, and who have never had a loyalty tool that matched the care they put into everything else. Fideliya is for them, not for the chains.

Ordering Stack's answer:

We work mainly for mid-size to big multi-unit restaurant chains helping them digitialize their ordering channels

Ordering Stack's answer:

Burger King (Rex Capital), Popeyes (Rex Capital), PASIBUS, KFC (SAMEX)

Fideliya's answer

Most loyalty software hands you a dashboard and bolts a card onto it. Fideliya starts with the card. Every customer carries a branded pass that lives inside Apple Wallet and Google Wallet, right beside their boarding passes and concert tickets. It updates the moment they're scanned, and there is nothing for them to download. It also speaks their language from the start, in English, French, Spanish and Arabic, with full right to left support, so the pass feels made for them rather than translated for them. Very little in this category does both.

Ordering Stack's answer:

Ordering Stack was developed by IT engineers with extensive experience in the QSR domain. It is designed to be programmer and integrator friendly. Some of its features include an extensive QSR product model (such as combo meals), high performance due to its non-blocking architecture, microservices architecture, a high level of customization, and support for Open API and webhooks.

Fideliya's answer

Small businesses are the backbone of every city worth loving, and they lose their most loyal customers in silence. Not to bad service, but to big franchises with apps, points systems, and entire teams built to bring people back. The owner has tools for marketing, for accounting, for bookings. For the regulars, the ones who matter most, only hope. The most loyal customers in the world walk into these places every day and leave without a trace. They deserve better. They just never had the tools to match their heart. Fideliya is that tool.

Ordering Stack's answer:

For 10 years, our team has worked with some of the largest international QSR brands, including KFC, Pizza Hut, Burger King, and Starbucks, implementing bespoke ordering platforms integrated with enterprise-grade POS systems. These collaborations allowed us to gather extensive experience in the QSR domain. Five years ago, we decided to leverage this experience to create Ordering Stack, a modern ordering and self-service platform for multi-unit restaurants.

Fideliya's answer

Fideliya is built on the two technologies that matter most to the people using it: Apple Wallet, through Apple's PassKit, and the Google Wallet Integration. That's what lets a pass live in a customer's phone, update in real time, and work without an app. The rest sits on a modern, secure web stack chosen for speed and reliability, with bank grade payment and data handling underneath. The wallet integrations are the part you can see. The rest is built to stay out of your way.

Ordering Stack's answer:

We use: Java, Node.js, Apache Kafka, MongoDB, Docker/Kubernetes in backend and React.js in the frontend.