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Fideliya

Loyalty passes that live in Apple Wallet and Google Wallet. No app to download for customers. Supports stamp cards, points programs, gift cards, referrals, and analytics, built for any business that values repeat customers. 14 days free Pro trial.

Fideliya Pass is a loyalty platform for modern specialty businesses such as coffee shops, salons, spas, gyms, boutiques. Instead of paper stamp cards or yet another app your customers will never download, every customer gets a branded loyalty pass that lives directly in Apple Wallet and Google Wallet.

The pass is the product. It updates in real time, points, stamp progress, rewards, and tier status change on the customer's phone the moment they're scanned at the counter. A built-in QR code doubles as a referral engine, turning existing customers into new sign-ups.

Behind the pass, owners get a quiet, focused dashboard: a point-of-sale scan flow, customer analytics, digital gift cards, and one-tap broadcasts that push offers straight to every cardholder's wallet.

Fideliya is built multilingual from the ground up: English, French, Spanish, and Arabic, including full right-to-left layouts, so the pass and dashboard feel native to your customers, not translated.

Pricing is simple and transparent in EUR: a free tier to start, with Pro and Enterprise plans as you grow.

5.0
(1 review)
Pricing:
Platforms:
  • SaaS
  • Online
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Fideliya

Fideliya Reviews and Details

This page is designed to help you find out whether Fideliya is good and if it is the right choice for you.

#Loyalty Marketing #Customer Loyalty Program #Loyalty Programs #Restaurant Loyalty Software #Customer Retention

Screenshots and images

  • Fideliya
    Image date //
    2026-07-28
  • Fideliya AI-Analytics
    AI-Analytics //
    2026-07-24
  • Fideliya Analytics
    Analytics //
    2026-07-24
  • Fideliya Customer record modal
    Customer record modal //
    2026-07-24

Features & Specs

  1. Push Notifications

    Send offers and updates straight to the pass in a customer's wallet, no app required.

  2. Gift Cards

    Branded digital gift cards customers can buy, send, and redeem from their phone.

  3. Referral Program

    Every pass carries one QR. Your staff scan it to log a visit. A friend scans it with their phone camera to join and claim a welcome reward, and the customer who referred them earns a visit too. All of it under your brand.

  4. Real-Time Updates

    Points, stamps, rewards, and tier status that update in real time on the customer's phone.

  5. Analytics

    See who your regulars are, who is slipping away, and what is bringing them back.

  6. Multilingual

    Native English, French, Spanish, and Arabic, including full right to left.

  7. Messaging

    Reach every cardholder at once with a single message or offer.

  8. Wallet Integration

    Branded loyalty passes that live in Apple Wallet and Google Wallet, with nothing for customers to install.

  9. Points & Rewards

    Run your program as classic stamp cards or a points system, whichever fits how you reward people.

  10. Tiers System

    Reward your best regulars automatically as they climb tiers, no manual tracking.

  11. POS Integration

    Scan a customer's pass at the counter to log a visit or redeem a reward in seconds.

  12. Branding

    Every pass, page, and notification carries your brand. Your customers never see Fideliya.

  13. Recovery Capabilities

    Customers recover their pass anytime through a quick link, with no account to remember.

  14. Customization Options

    Build a pass that looks like your business using a premium theme library, not a generic template.

  15. Team Access

    Invite your staff with the right permissions to scan and run the day to day.

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Questions & Answers

As answered by people managing Fideliya.

  1. What makes Fideliya unique?

    Most loyalty software hands you a dashboard and bolts a card onto it. Fideliya starts with the card. Every customer carries a branded pass that lives inside Apple Wallet and Google Wallet, right beside their boarding passes and concert tickets. It updates the moment they're scanned, and there is nothing for them to download. It also speaks their language from the start, in English, French, Spanish and Arabic, with full right to left support, so the pass feels made for them rather than translated for them. Very little in this category does both.

  2. How would you describe the primary audience of Fideliya?

    The owner who knows her regulars by name. Specialty coffee shops, barbers, salons, spas, gyms, boutiques, the independent restaurant on the corner. People with taste and pride who built something worth coming back to, and who have never had a loyalty tool that matched the care they put into everything else. Fideliya is for them, not for the chains.

  3. Why should a person choose Fideliya over its competitors?

    Because your customers never have to think about it. The pass is already in their wallet, their points and rewards move in real time, and they never install an app or create an account. Everything you need lives in one place: points and stamps, a referral code built into every pass, gift cards, honest analytics, and one tap to reach every cardholder at once. It works beautifully in four languages, Arabic included, which most tools quietly skip. Pricing is transparent and in euros, with a free tier, so you can see it for yourself long before you talk to anyone.

  4. What's the story behind Fideliya?

    Small businesses are the backbone of every city worth loving, and they lose their most loyal customers in silence. Not to bad service, but to big franchises with apps, points systems, and entire teams built to bring people back. The owner has tools for marketing, for accounting, for bookings. For the regulars, the ones who matter most, only hope. The most loyal customers in the world walk into these places every day and leave without a trace. They deserve better. They just never had the tools to match their heart. Fideliya is that tool.

  5. Which are the primary technologies used for building Fideliya?

    Fideliya is built on the two technologies that matter most to the people using it: Apple Wallet, through Apple's PassKit, and the Google Wallet Integration. That's what lets a pass live in a customer's phone, update in real time, and work without an app. The rest sits on a modern, secure web stack chosen for speed and reliability, with bank grade payment and data handling underneath. The wallet integrations are the part you can see. The rest is built to stay out of your way.

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Reviews

  1. Sonsofbilliard avatar
    Armand
    ยท CEO at sons of billiard ยท
     
    Easy setup and use

    easy to set up and use, i've been using it for last 2 months and my customers love the idea!

    ๐Ÿ Competitors: FaveCard, Loopy Loyalty
    ๐Ÿ‘ Pros:    Push notification|Secure wallet integration included|Real-time analytics

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Is Fideliya good?

I don't have verified, up-to-date information about Fideliya (fideliyapass.com) to confidently assess its quality, legitimacy, or performance. I cannot find reliable details about this specific product/service in my knowledge base, so I'm unable to provide an accurate evaluation.

Why choose Fideliya?

  • Insufficient verified information available about this specific service
  • Cannot confirm business legitimacy, user reviews, or track record
  • No access to real-time data about website reputation or recent customer feedback
  • Unable to verify pricing, features, or terms of service accuracy

Recommended for

  • Users should independently research this service before use
  • Check reviews on trusted platforms like Trustpilot, BBB, or Google Reviews
  • Verify company registration and contact information
  • Read terms of service and refund policies directly on the site
  • Consider reaching out to customer support with questions before committing
  • Look for verified user testimonials on independent forums or social media

External links

We have collected here some useful links to help you find out if Fideliya is good.

  • Public traffic stats of Fideliya

    Check the traffic stats of Fideliya on SimilarWeb. The key metrics to look for are: monthly visits, average visit duration, pages per visit, and traffic by country. Moreoever, check the traffic sources. For example "Direct" traffic is a good sign.

  • Domain Rating (DR)

    Check the "Domain Rating" of Fideliya on Ahrefs. The domain rating is a measure of the strength of a website's backlink profile on a scale from 0 to 100. It shows the strength of Fideliya's backlink profile compared to the other websites. In most cases a domain rating of 60+ is considered good and 70+ is considered very good.

  • Domain Authority (DA)

    Check the "Domain Authority" of Fideliya on MOZ. A website's domain authority (DA) is a search engine ranking score that predicts how well a website will rank on search engine result pages (SERPs). It is based on a 100-point logarithmic scale, with higher scores corresponding to a greater likelihood of ranking. This is another useful metric to check if a website is good.

  • Public opinion on Reddit

    The latest comments about Fideliya on Reddit. This can help you find out how popualr the product is and what people think about it.

Summary of the public mentions of Fideliya

Public Opinion Summary: Fideliya

Overview

Fideliya (fideliyapass.com) is a digital loyalty and customer retention platform that operates in the competitive landscape of loyalty marketing, customer loyalty programs, and restaurant loyalty software. It competes with well-known players such as Smile.io, LoyaltyLion, TapMango, Loopy Loyalty, Five Stars, Belly, Loyalzoo, BTAQA, and Get Leal.

Market Positioning

Fideliya positions itself as a solution for businesses โ€” particularly in the food and hospitality sector โ€” looking to digitize their loyalty programs, often leveraging mobile wallet passes (Apple Wallet, Google Wallet) to replace traditional punch cards. This positions it closely alongside competitors like Loopy Loyalty and Loyalzoo, which also target small-to-medium businesses with straightforward, mobile-first loyalty tools.

Public Sentiment

Based on available mentions and product listing data, Fideliya maintains a relatively low public profile compared to some of its more established competitors. Here are the key takeaways:

  • Limited but generally positive user feedback: Where Fideliya is mentioned, users tend to appreciate its simplicity and focus on mobile wallet-based loyalty passes. The barrier to entry for both merchants and customers appears to be low, which is frequently cited as a positive.

  • Niche appeal: Fideliya appears to resonate most with small restaurant owners and local businesses who want a no-fuss digital loyalty solution without the complexity (or cost) of enterprise-grade platforms like LoyaltyLion or Smile.io, which are more tailored to e-commerce.

  • Lack of widespread visibility: Compared to competitors like TapMango or Five Stars, which have extensive review footprints on platforms such as G2, Capterra, and Trustpilot, Fideliya has a notably smaller volume of public reviews. This makes it harder to draw broad conclusions and may signal that the product is still in a growth or early-adoption phase.

  • Feature set perception: Users in the loyalty software space generally evaluate tools on ease of setup, customization, analytics, and integration capabilities. Fideliya is seen as functional but potentially limited in advanced analytics and third-party integrations when compared to more mature platforms.

Key Considerations

Strength Potential Concern
Simple, mobile wallet-based approach Limited public reviews and social proof
Low-friction onboarding for merchants Smaller feature set vs. enterprise competitors
Suitable for SMBs and restaurants Lower brand awareness in a crowded market

Conclusion

Fideliya occupies a practical niche in the loyalty software market, appealing to small businesses seeking a lightweight, digital-first alternative to traditional loyalty cards. However, its limited online visibility and review volume suggest it has yet to achieve the market penetration of its more prominent competitors. For businesses evaluating Fideliya, a hands-on trial is recommended, as third-party opinions remain sparse.

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Is Fideliya good? This is an informative page that will help you find out. Moreover, you can review and discuss Fideliya here. The primary details have been verified within the last quarter. So they could be considered up to date. If you think we are missing something, please use the means on this page to comment or suggest changes. All reviews and comments are highly encouranged and appreciated as they help everyone in the community to make an informed choice. Please always be kind and objective when evaluating a product and sharing your opinion.

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