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Feedier VS BackView by Elasticode

Compare Feedier VS BackView by Elasticode and see what are their differences

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Feedier logo Feedier

Feedier is an accessible Feedback platform that lets you quickly build highly engaging and playful forms. Be a leader, turn Feedback into growth leverage by making data-driven decisions. 🏆

BackView by Elasticode logo BackView by Elasticode

Re-engage app users right before they leave
  • Feedier Landing page
    Landing page //
    2022-03-08

Feedier is an accessible feedback platform that lets teams get instant clarity on their users’ experiences and future needs.

Create playful feedback forms that can be automated and sent during your users’ key touchpoints. Feedier’s dashboard lets you group individual feedback into live journeys. Validate key decisions using easy-to-share visual reports that connect with your existing workflows 🚀

• Interactive forms: Deploy innovative forms quickly with a unique model: S.I.R.A. Measure Satisfaction, collect valuable Insights, Reward to create loyalty, manage you feedback with Live Journeys and finally push an Action to create engagement.

• Get more responses: Push highly targeted and unique feedback requests that not only deliver a much better and quicker experience but also incentivize your participants to give their opinion.

• Empower your data: Feedier act as data-hub. Link cross-data from your applications and services to the feedback you collect. Segment the data you require. Go one step further with sentiment analysis, thanks to machine learning analysis.

• A collaborative platform to infuse actions: Assign feedback in your teams, engage your participants, export your data and generate PDF reports for your management. Detect what's driving your success and how to innovate faster.

  • BackView by Elasticode Landing page
    Landing page //
    2019-03-22

Feedier

Website
feedier.ai
Pricing URL
Official Feedier Pricing
$ Details
paid $60.0 / Monthly (2 users)
Platforms
Web Browser Google Chrome Firefox Safari
Release Date
2018 March
Edit details

BackView by Elasticode

Website
elasticode.com
Pricing URL
-
$ Details
-
Platforms
-
Release Date
-
Edit details

Feedier features and specs

  • User-friendly Interface
    Feedier offers an intuitive and easy-to-navigate interface, making it simple for users to create, distribute, and analyze surveys without any technical expertise.
  • Customizable Surveys
    Highly customizable survey templates allow organizations to tailor questions, design, and logic to meet their specific needs and maintain brand consistency.
  • Automation and Integration
    Seamless integration with various tools and automation systems, such as Zapier, Slack, and Google Sheets, helps streamline data collection and workflow processes.
  • Gamification Features
    Incorporates gamification elements like rewards and incentives, which can increase engagement and response rates from participants.
  • Real-time Analytics
    Provides real-time analytics and reporting, enabling organizations to quickly interpret data and make informed decisions based on up-to-date feedback.
  • Multilingual Support
    Supports multiple languages, making it accessible for global companies aiming to reach a diverse audience.

Possible disadvantages of Feedier

  • Pricing
    Feedier's pricing can be perceived as high, especially for small businesses or startups with limited budgets.
  • Learning Curve
    While the interface is user-friendly, some of the advanced features may have a learning curve that could require additional time and resources to master.
  • Limited Basic Plan
    The basic plan may come with limitations in features such as advanced customization, integrations, and reporting tools, potentially making it less attractive for larger or more complex needs.
  • Response Quality Management
    Although gamification can increase engagement, it might also attract responses from users solely interested in rewards, potentially affecting the quality of the feedback.
  • Customer Support Limitations
    Some users report that support can sometimes be slow or not as comprehensive as expected, especially during peak times.

BackView by Elasticode features and specs

  • Enhanced User Insights
    BackView provides detailed analytics and insights into user behavior, enabling businesses to better understand how users interact with their apps.
  • Customizable Features
    Users can customize the tracking features to suit their specific needs and focus on the metrics that matter most to their business.
  • User Engagement
    The tool can help improve user engagement by providing data-driven insights which can be used to optimize in-app experiences.
  • Integration Capabilities
    BackView offers integration with various platforms and tools, making it easier to incorporate into existing workflows and data systems.

Possible disadvantages of BackView by Elasticode

  • Privacy Concerns
    Some users may have concerns about data privacy and how user data is collected and managed by the platform.
  • Complex Setup
    The initial setup and customization of BackView can be complex and time-consuming, particularly for users with limited technical expertise.
  • Cost Factor
    There may be significant costs associated with implementing and using BackView, which might be a consideration for smaller businesses or startups.
  • Dependency on Internet
    The effectiveness of BackView may be limited in offline environments, as it relies on internet connectivity to gather and analyze data.

Analysis of Feedier

Overall verdict

  • Overall, Feedier is a solid option for businesses looking to gather and analyze customer feedback. Its strengths lie in its ease of use, versatility, and robust analytics capabilities.

Why this product is good

  • Feedier is considered a good platform by many due to its user-friendly interface and comprehensive features tailored for collecting feedback. It allows businesses to create engaging surveys that are not only visually appealing but also interactive, which enhances the overall experience for respondents. Additionally, it provides powerful analytics and reporting tools, making it easier for companies to understand and act on feedback. The platform's integrations with various other tools, such as CRM systems, further increase its utility and efficiency in managing customer feedback.

Recommended for

    Feedier is recommended for businesses of all sizes that are aiming to improve customer experience through insights gathered from structured feedback. It's particularly well-suited for companies that value integrating feedback mechanisms into their existing workflows and those that appreciate having detailed analytics and reporting at their disposal.

Feedier videos

+ Add

How to create your fist Feedback form?

More videos:

  • Review - Feedier - Next generation feedback
  • Tutorial - How To Feed Your Need For Customer Feedback with Feedier (Getting Started and Overview)
  • Review - Collecting Feedback on Your Website Using Feedier (Tech Smart Boss Use Case)

BackView by Elasticode videos

No BackView by Elasticode videos yet. You could help us improve this page by suggesting one.

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Category Popularity

0-100% (relative to Feedier and BackView by Elasticode)

Feedier

BackView by Elasticode

Customer Feedback
83 83%
Customer Feedback
17% 17
Marketing
0 0%
Marketing
100% 100
Surveys
100 100%
Surveys
0% 0
CRM
0 0%
CRM
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Feedier and BackView by Elasticode

Feedier Reviews

30 Best Customer Feedback Survey Tools: An Overview | Mopinion
Feedier (IXM) is the most intuitive experience management solution that allows you to listen carefully to the Voice of the Customer in order to improve your customer experience. Collect in real-time direct and indirect feedback through gamified forms, analyze your data with an intuitive and visual dashboard via features such as analysis of the most used keywords in your...
Source: mopinion.com

BackView by Elasticode Reviews

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What are some alternatives?

When comparing Feedier and BackView by Elasticode, you can also consider the following products

Incentiwised - Incentiwised is an AI-based loyalty marketing suite designed for brands and businesses, providing best in class insights about customer and employee interaction.

GetChat.App - Add WhatsApp chat to your website for free

productboard - Beautiful and powerful product management.

Noticeable - The most intuitive platform to manage product updates and company announcements.

Incoming Feedback by Hotjar - Instant visual feedback for your website or app!

CrowdPower - Automated User Engagement

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