Software Alternatives & Startups
Register | Login

Feedback Loop VS Atera

Compare Feedback Loop VS Atera and see what are their differences

Feedback Loop

Collect customer feedback for your SaaS.

Feedback Loop Speed Up Feedback Collection Process
Rating
0 reviews
Pricing
Paid Free trial $12 / Monthly
Alternatives Is it good?
Atera

Atera is reinventing the world of IT by harnessing AI to power our all-in-one Remote Monitoring and Management (RMM), Helpdesk, Ticketing, and automations platform—streamlining organizational IT management at scale with our proprietary Action AI™.

Atera Action AI™
Rating
5.0 · 1 review
Pricing
Paid Free trial
Alternatives Is it good?
SuperOps
Modern PSA and RMM Software for MSP's and IT Teams sponsored
Note: These products don't have any matching categories. If you think this is a mistake, please edit the details of one of the products and suggest appropriate categories.

Which is more popular?

Based on our record, Atera seems to be more popular. It has been mentioned 5 times since March 2021.

social mentions
0 vs 5
Customer Feedback popularity
100% vs 0%
alternatives listed
49 vs 240+

Base details

Website, pricing, platforms and company facts side by side.

Feedback Loop
Atera
Website tryfeedbackloop.com atera.com
Pricing
Paid Free trial $12 / Monthly Official pricing
Paid Free trial Official pricing
Platforms
Web
Windows Mac OSX Linux
Company Startup from France · 1 - 9 employees 2001
Listed in
Feedback Customer Feedback User Feedback Management User Feedback +1
Monitoring Tools Remote Monitoring And Management IT Management Patch Management MSP Remote Support IT Asset Management Help Desk Managed Service Provider +6

About Feedback Loop and Atera

In their own words, as submitted to SaaSHub.

Feedback Loop
Atera

Get an easy way to collect Feedback & feature requests from your customers so you can reduce churn and build a better software.

Read more about Feedback Loop

Built to streamline and scale operations, Atera empowers IT teams to efficiently manage and preemptively protect infrastructure, improve service delivery, and ensure organizational needs are met. Serving over 12,000 customers across 120 countries, Atera’s platform offers powerful tools including...

Read more about Atera

Features and specs

What each product offers, as listed by its team.

Feedback Loop 3 features
Atera 7 features
  • Modern dashboard
    Track, manage, and update all the feedback created by your users in a user-friendly and simple dashboard designed for every founder.
  • Integratable widget
    The widget, which you can see in the bottom right corner of the current page, allows you to receive feedback from your users directly through your app.
  • Browser extension
    A Chrome extension that allows you and your team to leave sticky notes on the web, visible in real time.
  • Remote Monitoring
  • Help desk
  • IT Asset Management
  • Network Monitoring
  • Remote Desktop Access
  • Remote Control
  • Patch Management

Analysis

An editorial look at what each product does well and who it suits.

Feedback Loop
Atera

Overall verdict

  • Feedback Loop is a solid, well-regarded platform for gathering fast, actionable customer and user feedback, making it a strong choice for teams that want to validate ideas and iterate quickly before committing resources.

Why this product is good

  • Enables rapid collection of user and customer feedback, helping teams validate concepts early
  • Streamlines the process of testing product ideas, messaging, and designs with real audiences
  • Provides actionable insights that can reduce the risk of building the wrong features
  • Helps product and marketing teams make data-informed decisions faster
  • Can shorten development cycles by catching issues before launch

Recommended for

  • Product managers looking to validate features and concepts
  • Startups and teams practicing lean or agile development
  • Marketing teams testing messaging and positioning
  • UX and design teams seeking early user input
  • Companies wanting to reduce risk before major product investments

Overall verdict

  • Atera is generally considered a good remote monitoring and management (RMM) tool for IT professionals and managed service providers (MSPs).

Why this product is good

  • Atera offers a comprehensive solution that combines RMM, Professional Services Automation (PSA), and remote access into a single platform. Users appreciate its intuitive interface, robust feature set, and scalability. Additionally, it provides real-time alerting, patch management, and remote control capabilities, which are essential for efficient IT management. Atera's pricing model is also attractive as it's based on a per-user basis, allowing unlimited devices, which can be cost-effective for many businesses.

Recommended for

    Atera is recommended for small to medium-sized MSPs, IT consultants, and internal IT departments that need an all-in-one solution for IT management. It is particularly beneficial for those who prefer a cloud-based platform and value the flexibility of a pay-per-user pricing structure.

Videos

Walkthroughs and reviews on video.

Feedback Loop 1 video + Add
Atera 8 videos + Add

Positive and Negative Feedback Loops

Enter a new era of AI-powered IT with Atera

More videos

  • Tutorial - Here's how to streamline your IT workflow - go to: Atera.com
  • Tutorial - Trapp - Atera Customer Stories
  • Tutorial - AI Explainer
  • Review - Atera Review 2024 - Best Remote Monitoring and Management Software (RMM)
  • Review - Atera Review - An in depth look at the PSA and RMM for MSPs
  • Review - Atera Review: The best all in one solution
  • Review - Atera Review: Atera, Dump the other options

Category popularity

How often each product is chosen within a category, 0–100% relative to the other.

Score bands 0–20 21–40 41–50 51–60 61–100
Feedback Loop
Atera
100% 100%
Customer Feedback
0% 0%
0% 0%
Monitoring Tools
100% 100%
100% 100%
Feedback
0% 0%
0% 0%
IT Management
100% 100%

Questions & Answers

As answered by people managing Feedback Loop and Atera.

What makes your product unique?

Feedback Loop's answer

Use FeedbackLoop if you want a simple to integrate, cheap, versatile tool to collect customer feedback.

Why should a person choose your product over its competitors?

Feedback Loop's answer

Cheaper, we actually listen to your feedback and improve our product daily ;)

How would you describe the primary audience of your product?

Feedback Loop's answer

From small indie-hackers to companies. We even offer custom solutions if requested (contact us).

User comments

Share your experience with using Feedback Loop and Atera. For example, how are they different and which one is better?

Log in or Post with

Reviews and articles

External articles and on-site reviews we used to compare the two products.

Feedback Loop no reviews yet
Atera 5.0 · 1 review

We have no reviews of Feedback Loop yet. Be the first one to post

  • Great tool!
    SaaSHub review
    · Mar 2024

    Atera streamlines IT operations, making them more efficient and accessible. Whether you're a seasoned pro or new to IT, Atera's intuitive platform is a game-changer. Highly recommended for businesses looking to...

  • HWMonitor Review & Alternatives for 2023
    www.comparitech.com · Oct 2023

    The Atera system is a cloud-based service that includes server time and space for processing and storage, so the MSP that signs up for this package doesn’t need to have any major infrastructure on its own site. The...

  • 10 Best RMM Software | Remote Monitoring & Management Tools 2021
    www.softwaretestinghelp.com · Aug 2021

    Verdict: With its fixed pricing for unlimited devices, and its ease of use, Atera is truly the ultimate all-in-one software IT professionals need. Try 100% free for 30-days. It’s risk-free, no credit card required,...

View more

Social recommendations and mentions

Recommendations tracked on public social media and blogs since March 2021.

Feedback Loop 0 mentions
Atera 5 mentions

Tracking Feedback Loop since Jun 2024.

  • Chat is a mess...
    Our 24x7 live chat support is the best way to troubleshoot this issue quickly. You can contact them out from our website (atera.com bottom right corner) or from within the app help widget. Source: almost 4 years ago
  • Best HaloPSA alternatives?
    Check out atera.com and feel free to let me know if you have any questions! Source: almost 4 years ago
  • Atera ticketing issue
    If after the setup it's still not working, can you pls try to reach out to our support via the live chat channel ? You can contact them using the help icon the right bottom corner of our website, atera.com . Source: about 4 years ago

View more

Alternatives to Feedback Loop and Atera

When comparing Feedback Loop and Atera, you can also consider the following products.

Loading...