Fast Q&A is an AI-powered knowledge management platform that transforms static business documents into interactive, conversational experiences. Using advanced RAG (Retrieval-Augmented Generation) technology, the platform automatically generates relevant FAQs from uploaded content and provides intelligent chat assistance through customizable embeddable widgets
LiveChat is highly recommended for businesses of all sizes that wish to improve their customer support operations. It's particularly beneficial for eCommerce platforms, SMEs, and large enterprises looking to increase sales through enhanced customer communication and support.
Fast Q&A's answer
Fast Q&A combines AI-powered FAQ generation with conversational chat in an affordable package designed specifically for SMEs. Unlike competitors that offer basic chatbots or expensive enterprise solutions, Fast Q&A uses RAG technology to automatically generate relevant questions and answers from your documents while providing a conversational interface. The unique project-centric model with permanent add-ons and generous character limits (500K characters for ~200 pages at $19.99/month) makes enterprise-level functionality accessible to small businesses
Fast Q&A's answer
Fast Q&A offers 10-25x more content capacity than competitors at similar price points - 500K characters versus typical 20-50K limits. While enterprise solutions cost $100-2,500+ monthly and mid-market tools range $25-99, Fast Q&A delivers comparable functionality for just $19.99/month. The transparent pricing model with no hidden fees, permanent add-ons that never expire, and SME-focused design eliminates the complexity and cost barriers of enterprise solutions while providing superior AI-powered FAQ generation and chat capabilities
Fast Q&A's answer
Our primary audience is small-to-medium enterprises (SMEs) who need to make their documentation more accessible to customers but lack the budget for expensive enterprise solutions. These businesses typically have substantial content (documents, policies, procedures) that customers frequently ask questions about, but they need an affordable, easy-to-implement solution that doesn't require technical expertise. They value transparency, predictable costs, and tools that provide immediate business value without complex setup processes
Fast Q&A's answer
The core technology is RAG (Retrieval-Augmented Generation), which enables superior FAQ generation and conversational chat capabilities. The platform includes multi-format document processing (TXT, PDF, DOC, DOCX, MD, JSON, XML), knowledge graph creation with entity extraction and relationship mapping, semantic indexing, and natural language processing for context-aware responses. The system features data encryption, responsive web widgets, and analytics tracking
Based on our record, LiveChat seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Some of it is going to depend on your budget and needs. Many (most?) livechat providers offer WP functionality. For example, livechat.com has a free WP plugin to offer livechat on WP sites:. Source: over 3 years ago
I am free to use any existing library or whatnot, what I was wondering is how easy it is to implement and deploy. I'm not being asked to build a full live chat from scratch, just try and implement a solution that won't add monthly charges to the predicted monthly cost of the website (ie pre-made solutions such as livechat.com that would cost atleast $16/mo). Source: over 4 years ago
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