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EspoCRM VS OpenCRM

Compare EspoCRM VS OpenCRM and see what are their differences

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Contents:
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  2. » Videos
  3. » Reviews
  4. » Alternatives

EspoCRM logo EspoCRM

EspoCRM is open source CRM (Customer Relationship Management) software that allows you to see, enter and evaluate all your company relationships regardless of the type.

OpenCRM logo OpenCRM

Hosted CRM solution providing an intuitive interface and Outlook integration.
  • EspoCRM Landing page
    Landing page //
    2022-08-05

EspoCRM is a web-based application designed with the needs of startups, small and mid-size companies in mind. The software offers a wide range of features for automating every aspect of your business - from simple management of customer interactions and monitoring of the deal progress to advanced reporting and business process automation. It creates a unique and collaborative working environment for your employees with access all the necessary data at any time and from any place.

  • OpenCRM Landing page
    Landing page //
    2021-10-31

EspoCRM

Website
espocrm.com
Pricing URL
-
$ Details
free
Platforms
REST API PHP JavaScript NGINX
Release Date
2014 February
Edit details

OpenCRM

Website
opencrm.co.uk
Pricing URL
Official OpenCRM Pricing
$ Details
-
Platforms
-
Release Date
-
Edit details

EspoCRM features and specs

  • Sales management
    Quotes, Sales Orders, Invoices
  • Marketing Automation
    Campaigns, Email Templates, Target Lists
  • Customer Support
    Customer Portals
  • Inventory Managment
    Products & Product Catalogs
  • Telephony
    Voip Integration, Voice Messages, Inbound & Outbound Calls
  • Team Collaboration
    Real-time Notifications, Stream, Shared Calendars
  • Reports & analytics
    Grid & List Reports, Revenue Forecasts
  • Data Synchronization
    Google Contacts & Calendar, Outlook Contacts & Calendar

OpenCRM features and specs

  • Customizability
    OpenCRM offers extensive customization options, allowing businesses to tailor the platform to their specific needs and workflows.
  • Cost-Effective
    Compared to other CRM systems, OpenCRM is relatively affordable, making it a good option for small to medium-sized businesses.
  • Comprehensive Feature Set
    The platform includes a wide range of features such as contact management, sales automation, marketing tools, and customer service functionalities.
  • User-Friendly Interface
    OpenCRM is known for its intuitive and straightforward user interface, which helps users to easily navigate and utilize the system effectively.
  • Strong Support
    The company offers robust customer support, with various options for assistance, from online resources to direct support from experts.

Possible disadvantages of OpenCRM

  • Limited Integration Options
    OpenCRM has fewer integrations available compared to other CRM platforms, which may be a drawback for businesses relying heavily on third-party applications.
  • Learning Curve
    While the interface is user-friendly, the breadth of features requires a learning curve for new users to fully maximize the utility of the platform.
  • Customization Complexity
    Although highly customizable, making adjustments and customizations can become complex, possibly requiring technical expertise.
  • Performance Issues
    Some users report occasional performance issues, such as slow loading times, particularly when handling large datasets or complex operations.
  • Scalability Concerns
    While suitable for small to medium-sized businesses, some larger organizations might find limitations in scalability as their needs grow.

EspoCRM videos

+ Add

Using EspoCRM

More videos:

  • Review - EspoCRM - General Overview | CRM
  • Review - Workflow in EspoCRM | Powerful Automation in your Business

OpenCRM videos

+ Add

#TuesdayTip - Update Imports in OpenCRM

More videos:

  • Review - OpenCRM Overview Video

Category Popularity

0-100% (relative to EspoCRM and OpenCRM)

EspoCRM

OpenCRM

CRM
81 81%
CRM
19% 19
Sales
80 80%
Sales
20% 20
Sales Workflow
100 100%
Sales Workflow
0% 0
Small Business CRM
49 49%
Small Business CRM
51% 51

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare EspoCRM and OpenCRM

EspoCRM Reviews

  1. Jerry Hamilton
    · Marketing Manager ·
    A convenient CRM platform for lead management and marketing

    We use EspoCRM to solve many tasks. In particular, the marketing department actively uses this platform for lead storage, contact management and email automation.

    🏁 Competitors: Zoho CRM, HubSpot CRM
    👍 Pros:    A wide range of tools|Customization and automation capabilities|An active community
    👎 Cons:    A limited list of integrations with popular services and apps

OpenCRM Reviews

We have no reviews of OpenCRM yet.
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What are some alternatives?

When comparing EspoCRM and OpenCRM, you can also consider the following products

Less Annoying CRM - A simple customer relationship manager made just for small businesses. Manage contact info, track leads, and never miss a follow-up.

HubSpot CRM - Free CRM software for small businesses.

Mautic - Mautic is marketing automation software (email, social, & more).

CiviCRM - A Constituent relationship management for the Civic Sector

Flowlu - All-in-one work management platform for team collaboration.

Pipedrive - Sales pipeline software that gets you organized. Helps you focus on the right deals, so easy to use that salespeople just love it. Great for small teams.

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