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Enghouse Interactive VS EasyCall Cloud

Compare Enghouse Interactive VS EasyCall Cloud and see what are their differences

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VoIPstudio is an award-winning VoIP system that offers businesses of all sizes a scalable communication solution. It’s inexpensive, easy-to-use, offers a full suite of PBX features, and is fully integrated for CRM. featured
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  2. » Videos
  3. » Reviews
  4. » Alternatives

Enghouse Interactive logo Enghouse Interactive

Unlock the power of your contact center with Enghouse Interactive.

EasyCall Cloud logo EasyCall Cloud

EasyCall is call center system software easy and intuitive, the fully managed cloud solution for inbound and outbound calls of your contact and call center.
  • Enghouse Interactive Landing page
    Landing page //
    2022-12-14
  • EasyCall Cloud Landing page
    Landing page //
    2023-04-20

Enghouse Interactive features and specs

No features have been listed yet.

EasyCall Cloud features and specs

  • Scalability
    EasyCall Cloud allows businesses to easily scale their operations up or down, based on their current needs without any significant infrastructure changes.
  • Accessibility
    As a cloud-based service, EasyCall Cloud can be accessed from anywhere, making it convenient for remote teams and distributed offices.
  • Cost-Effective
    With a pay-as-you-go pricing model, EasyCall Cloud can be more cost-effective for companies as they only pay for what they use.
  • Integration Capabilities
    EasyCall Cloud offers integration with multiple third-party applications and services, which enhances its functionality and usability.
  • Automatic Updates
    The platform provides automatic updates, ensuring that users always have access to the latest features and security patches without manual intervention.

Possible disadvantages of EasyCall Cloud

  • Internet Dependency
    As a cloud-based solution, EasyCall Cloud relies heavily on a stable internet connection, which could be a limitation in areas with poor connectivity.
  • Limited Customization
    Some users may find the customization options limited compared to on-premises solutions, which could be a concern for businesses with specific requirements.
  • Data Security Concerns
    Storing sensitive business data on the cloud may raise security concerns, especially in industries that require strict compliance with data protection regulations.
  • Potential Downtime
    Despite service level agreements, there is always a risk of service interruptions with cloud providers, which could affect business operations.
  • Learning Curve
    New users may face a learning curve initially, requiring time and resources for training employees on how to effectively use the platform.

Enghouse Interactive videos

+ Add

(EN) Enghouse Interactive - Presence SmartCloud

EasyCall Cloud videos

+ Add

EasyCall Cloud: En 3 minutos programamos los usuarios

More videos:

  • Review - EasyCall Cloud: Tu teleoperador está listo para trabajar … veamos como desde su panel.

Category Popularity

0-100% (relative to Enghouse Interactive and EasyCall Cloud)

Enghouse Interactive

EasyCall Cloud

Communication
69 69%
Communication
31% 31
Call Center Software
33 33%
Call Center Software
67% 67
Enterprise Communication
100 100%
Enterprise Communication
0% 0
Cloud Contact Center
28 28%
Cloud Contact Center
72% 72

User comments

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What are some alternatives?

When comparing Enghouse Interactive and EasyCall Cloud, you can also consider the following products

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Aavaz.biz - Aavaz Telemarketing Software is created to serve small businesses design and launch efficient calling campaigns, free from the traditional barriers of expensive and technological complexity.

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

Kunnect - Kunnect's hosted call center provides an affordable and easy to use predictive dialer and CRM for only $125/mth.

Genesys PureCloud - Utilities, Application Utilities, and Contact Management

astTECS Call Center Dialer - *astTECS call center dialer is an open source call center solution for outbound & inbound processes. Featuring Predictive dialer, and auto dialer to enhance the performance.

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