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Genesys PureConnect VS Enghouse Interactive

Compare Genesys PureConnect VS Enghouse Interactive and see what are their differences

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Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
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Genesys PureConnect logo Genesys PureConnect

The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

Enghouse Interactive logo Enghouse Interactive

Unlock the power of your contact center with Enghouse Interactive.
  • Genesys PureConnect Landing page
    Landing page //
    2022-12-25
  • Enghouse Interactive Landing page
    Landing page //
    2022-12-14

Genesys PureConnect videos

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Enghouse Interactive videos

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(EN) Enghouse Interactive - Presence SmartCloud

Category Popularity

0-100% (relative to Genesys PureConnect and Enghouse Interactive)

Genesys PureConnect

Enghouse Interactive

Communication
94 94%
Communication
6% 6
Enterprise Communication
91 91%
Enterprise Communication
9% 9
Customer Support
100 100%
Customer Support
0% 0
Call Center Software
84 84%
Call Center Software
16% 16

User comments

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What are some alternatives?

When comparing Genesys PureConnect and Enghouse Interactive, you can also consider the following products

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

Voiptime Cloud - Cloud call center software with Predictive dialer, ACD, IVR, call scripts, comprehensive reporting, etc. Contact us to receive a fully configured solution in 24 hours!

Genesys Engage - Contact Center Operations

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