Software Alternatives, Accelerators & Startups

EngageBay VS HelpScout

Compare EngageBay VS HelpScout and see what are their differences

EngageBay logo EngageBay

EngageBay is an affordable all-in-one marketing, sales CRM and service helpdesk software for growing companies to acquire, engage and nurture web visitors to happy customers.

HelpScout logo HelpScout

Help Scout is a simple, straightforward way to provide excellent support
  • EngageBay Landing page
    Landing page //
    2023-06-15

EngageBay is a simple, affordable, integrated, all-in-one marketing, sales & service automation platform with a free CRM, built to grow small businesses and startups.

EngageBay's Email Marketing platform helps you grow your business with intelligent, powerful email marketing. The Marketing Automation suite helps you save time, nurture your audience and automate routine, manual tasks.

With the free CRM and Sales Automation, you can organize all your email contacts, track deals, and the sales pipeline to grow your sales. Further, you can build meaningful customer relationships that stay for life.

And finally, with the free Live Chat & Helpdesk features, provide real-time assistance to convert visitors to happy customers. Track, prioritize and solve customer support tickets in minutes.

  • HelpScout Landing page
    Landing page //
    2023-07-14

HelpScout

$ Details
paid Free Trial $20.0 / Monthly (5 Mailboxes, 1 Docs site)
Platforms
-
Release Date
-

EngageBay videos

Product Demo - In Depth Demo and Key Features of EngageBay

More videos:

  • Review - EngageBay Sales Automation Overview
  • Review - Marketing Platform - An Overview of EngageBay's Marketing Platform

HelpScout videos

No HelpScout videos yet. You could help us improve this page by suggesting one.

+ Add video

Category Popularity

0-100% (relative to EngageBay and HelpScout)
Email Marketing
100 100%
0% 0
Help Desk
0 0%
100% 100
Marketing Automation
100 100%
0% 0
Customer Support
0 0%
100% 100

User comments

Share your experience with using EngageBay and HelpScout. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare EngageBay and HelpScout

EngageBay Reviews

  1. Very Happy with the platform overall.

    Very Happy with the platform overall. The product offers a wide range of functionality to an affordable price. Engagebay has simplified and streamlined our marketing processes, especially the full-featured marketing automation solutions. If you are looking for a small business software to run your company for you then this is it.

    🏁 Competitors:
  2. My handy business tool.

    Engagebay has grew on me. It eases my workflow from planning to implementation. Automation is something I just learned coz I use to do things manually and relied only on social media. It really changed my perspective on CRM's and marketing tools. I can easily schedule appointments here. I can adjust and develop my email marketing flows and helps me generate leads quickly and easily. Also, the analytics comes in so handy, it gives me a better view of how everything is going as it is detailed enough for me. Plus, it is more affordable than other CRM or marketing tools.

    It is just making things less of a stress and I get to enjoy more of marketing and sales with just this.

    👍 Pros:    Easy to use|Affordable price|Sales & marketing automation|Realtime tracking & report|Powerful analytics|Appointment scheduling|Intuitive workflow|24/7 support (chat and phone)
  3. Undoubtedly the best Sales-Marketing tool

    What I like about using Engagebay, aside that it's affordable, It's a great alternative for sales, marketing and service tool. It does its job so well for the price. I'm able to build my traffic and reached out to many prospects and customers.

    The free CRM is a big win! You get features that highly helps you out especially if you're a startup or an SBM. We're glad we got to use this feature coz it made it easier for us to get things done.

    Simply put, it is a powerful platform. And it has helped us attain our goals we needed to get.

    🏁 Competitors: HubSpot, Klaviyo
    👍 Pros:    Affordable price|Crm|Smart scheduling|Lead generation|Lead nurturing|Sales & marketing automation|Easy integration|Great customer support|Landing page

11 Best Omnisend Alternatives and Competitors for 2022
Engagebay is an eCommerce marketing platform that offers multiple features to cater to eCommerce marketing needs. It is not an app like Omnisend email marketing, instead, it gives you a comprehensive set of marketing tools, including Email Marketing, Marketing Automation, Landing Page Builder, Lead Generation tools, Social Suite & more.
10 Best eCommerce CRM Softwares | eCommerce Solutions 2020
By using engagement tools, EngageBay is excellent at lead generation - by interacting with customers who are on their client's website. You can expect the usual CRM modules from EngageBay, too, which can all be automated - leaving you with time to handle other tasks.
6 Best ActiveCampaign Alternatives in 2022 [With Pricing & Features]
With EngageBay's WYSIWYG drag-and-drop landing page designer, you can create visually stunning and responsive pages from scratch. EngageBay also provides you with a vast collection of pre-built templates to choose from, making it easy for you to build landing pages and forms.
Source: www.sendx.io
8 HubSpot Alternatives for Marketing Automation
Ideal For: With a robust free plan, EngageBay will be a good option for startups and small businesses looking to get started. Businesses with budgets can leverage EngageBay to unify their marketing, sales, and support departments to get a 360-degree view of their customers. If you need to offer support to customers, you can use help desk features to do so. IT businesses can...
Best HubSpot CRM Software Solution Alternatives
EngageBay is an integrated, cloud-based all-in-one marketing, sales & support CRM for growing businesses. With a set of powerful features such as 360 degree customer view, marketing automation, email marketing, landing pages, web forms, appointment scheduling, contact management, free CRM, CRM database, free live chat software, SLAs, ticketing, views and macros, all priced...

HelpScout Reviews

The Best Help Desk Software in 2020
HelpScout really focuses on the customer interface. It values the customer journey and makes it easy for them to navigate. It is set up in a way to boost internal team collaboration. However, because of this emphasis on team collaboration, HelpScout's structure and ticketing systems are not as defined. It doesn't have a dedicated customer-facing portal or ticket numbers....
Source: www.jitbit.com
Help Scout Alternative - Have you outgrown Help Scout?
With over 500 more integrations than Help Scout, it’s easy to understand why many customers see Kayako as one of the best Help Scout alternatives. With Kayako you can connect to all the apps your team already uses. As you scale the need for automation becomes critical. Kayako helps save you time through a simple and easy setup for workflow automations across multiple apps.
Source: www.kayako.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Help Scout is preferred by many freelancers and small businesses for the right balance of features and affordability. In fact, it offers a free app for shared inbox. Its paid plan starts at $20 per user/month, providing you with a reliable set of automation, reporting and integration tools.
8 Zendesk Alternatives to Rock Your Customer Service
Also I don’t see Front (frontapp.com) in the list. Front is the biggest alternative to Zendesk & HelpScout on the customer service use case.
The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
Dive into an email, and you'll see a familiar sidebar with information about the customer where Help Scout pulls in social media information and previous conversations to give your emails a personal touch. Help Scout also offers your customers a quick poll at the bottom of your emails to ask how well your team did at support, and you can see your team's productivity and...
Source: zapier.com

Social recommendations and mentions

Based on our record, HelpScout seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

EngageBay mentions (0)

We have not tracked any mentions of EngageBay yet. Tracking of EngageBay recommendations started around Mar 2021.

HelpScout mentions (2)

  • Makers, what are the tools you can't live without?
    Slack for communication Helpscout for customer support Calendly for meeting scheduling Usermaven for website and product analytics Contentstudio.io for social media management. Source: over 1 year ago
  • Have you ever done a product comparison chart on your site?
    Not my site, but Helpscout (https://helpscout.com) has my favorite product comparison model. Source: about 2 years ago

What are some alternatives?

When comparing EngageBay and HelpScout, you can also consider the following products

ActiveCampaign - Integrated email marketing, marketing automation, and small business CRM. Send beautiful newsletters, setup behavioral based automations, and benefit from sales automation.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

HubSpot - Grow Better With HubSpot: Software that's powerful, not overpowering. Seamlessly connect your data, teams, and customers on one CRM platform that grows with your business.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Listmonk - Send e-mail campaigns from a powerful dashboard. High performance and features packed into one app.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!