Endpoint Protector by CoSoSys
Webroot Business End
Symantec Endpoint Security
Symantec Data Loss Prevention
ManageEngine Device Control Plus
N-able Backup
SentinelOne Singularity
USB-Lock-RP
Freshdesk
Zendesk
LiveAgent
Intercom
HelpScout
Zoho Desk
Salesforce Service Cloud
Front
Endpoint Protector by CoSoSys is an all-in-one Data Loss Prevention (DLP) solution for Windows, macOS, and Linux computers, Thin Clients, and Desktop-as-a-Service (DaaS) platforms. The solution protects from data leaks, theft, and exfiltration, it minimizes the risk of insider threats and helps companies to reach compliance with data protection regulations such as the GDPR, CCPA, PCI DSS, HIPAA, and more. It features specialized modules that clients can pick and choose from based on their needs: Device Control (USB and peripheral port control), Content Aware Protection (safeguards data in motion), eDiscovery (scans data at rest), and Enforced Encryption (secures USB storage devices).
The solution has modules that can be mixed and matched based on the customer’s needs. The Device Control module offers USB and peripheral port control, the Content Aware Protection module safeguards data in motion, while eDiscovery scans data at rest. With Enforced Encryption organizations can secure USB storage devices.
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Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.
My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.
Based on our record, Freshdesk seems to be a lot more popular than Endpoint Protector by CoSoSys. While we know about 12 links to Freshdesk, we've tracked only 1 mention of Endpoint Protector by CoSoSys. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Is there any selfhosted alternative to endpointprotector.com? I'm looking for client-server (all local) service which would monitor connected devices to computers and allow/block based on policies. Source: 12 months ago
When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 5 months ago
What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 5 months ago
Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago
Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago
We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago
Webroot Business End - Webroot Business End is an endpoint security service that uses a machine-learning algorithm that identifies and blocks malicious content such as phishing pages, ransomware, and malicious downloads before it can compromise endpoints.
Zendesk - Zendesk is a beautiful, lightweight help-desk solution.
Symantec Endpoint Security - Symantec Endpoint Security is a cybersecurity software suite made by Symantec.
LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!
Symantec Data Loss Prevention - Fully protect your data with the comprehensive detection technologies and unified policies of Symantec's industry leading Data Loss Prevention (DLP).
Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.