
Crisp Chat
Intercom
Tidio
Gorgias
Caretta Assistant
Rep AI
Dialogflow
AI chat that sells before the purchase and serves after it. Finds products in your catalog, answers from your pages, shows order status. Your team can take over any chat. Plugins for WooCommerce, Magento, PrestaShop, Shopware, Drupal, Sylius.

Profound
AI marketing platform for brands.

Which is more popular?
Based on our record, Emporiqa seems to be more popular. It has been mentioned 2 times since March 2021.
Website, pricing, platforms and company facts side by side.
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| Website | emporiqa.com | digraph.dev |
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| Platforms | — | |
| Company | Startup from Bulgaria · 1 - 9 employees · 2026 | Startup from the United States · 1 - 9 employees |
| Listed in |
In their own words, as submitted to SaaSHub.


Emporiqa is AI chat that sells before the purchase and serves after it. A shopper asks "dog food for a senior lab with joint problems, grain-free, under 40" and your search bar returns every dog food you sell. The right product is there; the search just can't find it. Before the purchase It finds...
Digraph is an AI marketing platform for brands. It brings together AI research, market intelligence, website and campaign analysis, specialist AI workflows, and marketer-led guidance to help teams understand what shapes buyer decisions and what to do next. Teams can measure how AI systems...
What each product offers, as listed by its team.


An editorial look at what each product does well and who it suits.


Overall verdict
Why this product is good
Recommended for
No analysis of Digraph.dev yet.
Walkthroughs and reviews on video.
AI chatbot for e-commerce: from question to cart in 31 seconds | Emporiqa
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How often each product is chosen within a category, 0–100% relative to the other.


As answered by people managing Emporiqa and Digraph.dev.
Emporiqa's answer
For more than 15 years I built web platforms in agencies and as a CTO, and I kept running into the same gap with online stores. Walk into a physical shop and a good assistant knows the products and helps you choose. Online, the shopper is alone with a search box that returns 200 results or none. I built Emporiqa to put that help on the website, and to keep it going after the order. Ask it for a product you don't sell and it says so, then shows what you do carry, instead of inventing one. It also shows which chats led to orders, so you can see what it earns.
Emporiqa's answer
Django, LangGraph, Qdrant (vector database), PostgreSQL, Redis, Celery. Search embeds the catalog with OpenAI text-embedding-3-small, matches it in Qdrant, then reranks the shortlist with Cohere rerank-v3.5 through OpenRouter. Qdrant is the open-source build, running on our own infrastructure in Germany.
Emporiqa's answer
GoCustom, a PrestaShop store with 4,000+ products and 100,000+ SKUs, reviewed it on Trustpilot as "Helping us support customers 24/7".
Emporiqa's answer
It is AI chat that sells before the purchase and serves after it. Before: it finds products in your own catalog from a description or a photo, compares options with real prices and stock, and adds to the cart in the chat. After: it answers from your own pages, shows order status, and collects return and cancellation requests for your team. When a shopper needs a person, your team takes over the chat. Ask it for a product your store doesn't sell and it says so, then shows what you do carry. Search matches the shopper's question against vector embeddings of your catalog, reranks with a cross-encoder, and rephrases the question only when nothing matches. It handles natural-language questions and exact part-number lookups, in your shopper's language.
Emporiqa's answer
Pay-as-you-go: $0/month base + $0.25 per conversation, with $25 of signup credit (~100 conversations) and a monthly limit you set. A conversation counts only when a shopper writes to the chat, so you pay only when the chat talks to a shopper. If it never talks to a shopper, you never pay. No seat fees. Official plugins for six e-commerce platforms: WooCommerce, Magento, PrestaShop, Drupal Commerce, Sylius, and Shopware 6 (Composer/GitHub), plus an API for anything else. And your team can take over any live chat with the full history on screen.
Emporiqa's answer
Online store owners and e-commerce agencies running Drupal Commerce, Magento 2, PrestaShop, Sylius, Shopware, or WooCommerce. Mid-size to large catalogs (2,000 to 100,000 products) where keyword search stops working and shoppers need help choosing.
Share your experience with using Emporiqa and Digraph.dev. For example, how are they different and which one is better?
Recommendations tracked on public social media and blogs since March 2021.


I built Emporiqa, a chat assistant for e-commerce stores. After shipping integrations for Drupal Commerce, WooCommerce, and Sylius, Magento was next. The catalog complexity made it the most interesting one to build. - Source: dev.to / 7 months ago
I wrote about the hybrid search pipeline, the sync architecture, and the parallel agent system separately. This post is about how they connect. The WooCommerce plugin is live on wordpress.org. I covered the full WooCommerce integration... - Source: dev.to / 7 months ago
Tracking Digraph.dev since Oct 2026.
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