Software Alternatives & Reviews

EmailOctopus VS Intercom

Compare EmailOctopus VS Intercom and see what are their differences

EmailOctopus logo EmailOctopus

Email marketing for less, via Amazon SES

Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
  • EmailOctopus Landing page
    Landing page //
    2021-10-14
  • Intercom Landing page
    Landing page //
    2023-07-05

EmailOctopus videos

EmailOctopus Review and Tutorial // Best Free Email Marketing Platform?

More videos:

  • Tutorial - EmailOctopus Review and Tutorial [2020]

Intercom videos

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

Category Popularity

0-100% (relative to EmailOctopus and Intercom)
Email Marketing
100 100%
0% 0
Customer Support
0 0%
100% 100
Email Marketing Platforms
CRM
0 0%
100% 100

User comments

Share your experience with using EmailOctopus and Intercom. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare EmailOctopus and Intercom

EmailOctopus Reviews

11 Best Email Marketing Software for eCommerce in 2023
EmailOctopus, a lean and efficient email marketing software for eCommerce, offers the unique capability to route emails through Amazon SES (Simple Email Service). With seamless integrations with Zapier, WordPress, and MailOptin, this platform caters to businesses with developers, providing a straightforward and effective email marketing automation solution.
Source: www.getshow.io
MailBluster vs EmailOctopus
EmailOctopus also has a free plan for you but with some bars and limitations. For example- it will cost you $0 forever, but the number of subscribers is limited to 2500 only. If your subscriber list is growing then you must upgrade the plan. There are more limitations with the free plan like statistics won’t be available after 90 days, you have to send campaign emails only,...
The 12 Best Free Email Marketing Apps
Want more customization—and have time to create two accounts? EmailOctopus lets you send thousands of emails a month for free—and more for low fees—by using Amazon SES to send your emails. You'll manage your email lists, design your messages, and track stats in EmailOctopus. It then will use your Amazon SES account to send your emails.
Source: zapier.com

Intercom Reviews

  1. An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.


9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
15 best user onboarding software you need to try in 2023
With a focus on conversation, Intercom personalizes more of the user tour experience, including the use of mini-avatars of your employees and chatbot integration to deliver FAQs in a more interactive way. Intercom aim to bring more two-way dialogue back into onboarding, something that can be neglected in other systems.
10 best Manychat alternatives in 2024 (free & paid)
Intercom is a solution that provides a customer experience across automation and human support. You can use it to automate some repetitive customer questions and tasks, send proactive messages, free up your team, and save resources. Intercom lets you respond to customer inquiries in the channel they arise or the channel that they prefer.
Source: chatfuel.com
8 Best Usetiful Alternatives and Competitors That Are More Professional
But I have to point out that the features that Intercom does provide are very user-friendly and easy to use. If you are currently using Intercom’s messaging widget already, it is really easy to implement and use Product Tours and start decreasing churn rates.
Source: userguiding.com
Top 10 Lead Generation Agencies In 2023
Intercom is not like other lead generation companies; it provides a Conversational Relationship Platform to manage dealings with current and prospective customers. This is an exceptional instrument for connecting with website guests and transforming them into leads. Utilizing Intercom’s live chat and other tools, you can generate leads from your website.

Social recommendations and mentions

Based on our record, EmailOctopus should be more popular than Intercom. It has been mentiond 11 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

EmailOctopus mentions (11)

  • free-for.dev
    EmailOctopus - Up to 2,500 subscribers and 10,000 emails per month free. - Source: dev.to / over 1 year ago
  • What service are people using for their newsletters?
    I use Mailgun myself, but https://emailoctopus.com might be worth a look. Like Sendy they also use Amazon SES, so should be pretty cheap. And then you wouldn't have to deal with hosting it yourself, unlike Sendy. They say they have a developer API so maybe you can get metrics from that. Both Sendy and Email Octopus have list segmentation which should do the job for hiding sponsors; not sure if either of them... Source: over 2 years ago
  • UK to overhaul privacy rules in post-Brexit departure from GDPR
    Https://emailoctopus.com/ is my current provider and they say they use EU data centers should I should be good. - Source: Hacker News / over 2 years ago
  • This SaaS helped me grow my business from 1k to 10k revenue per month.
    Https://emailoctopus.com EmailOctopus is an email marketing tool offering a rich set of email marketing templates allow users to create campaigns which are responsive to any device, in a matter of minutes. Users have the ability to build drip email sequences, import contacts, integrate with forms, and generate customized reports. With segmentation, you can create highly targeted email campaigns based on the... Source: almost 3 years ago
  • Building a $0 startup using nextjs and firebase
    - **Emails** - There are two types of emails; **transactional** - reset passwords, welcome email, ... So on and **broadcasting** - newsletters, announcements, deals, product updates. I use [Postmark](https://postmarkapp.com/) for all of my emails, [Aurelio](https://aureliocbt.com) also has a [newsletter](https://aureliocbt.com/newsletter) for which I use [Emailoctopus](https://emailoctopus.com). Source: almost 3 years ago
View more

Intercom mentions (6)

  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: about 1 year ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago
  • What PRODUCT TOUR software do you like for an early SaaS?
    If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: about 2 years ago
View more

What are some alternatives?

When comparing EmailOctopus and Intercom, you can also consider the following products

MailChimp - MailChimp is the best way to design, send, and share email newsletters.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Campaign Monitor - Email marketing software built for designers and their clients to run successful email campaigns.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Constant Contact - Constant Contact offers email marketing, social media marketing, online survey, event marketing, digital storefronts, and local deals tools.

Drift - A messaging app that helps you grow your business.