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EmailAnalytics VS Front

Compare EmailAnalytics VS Front and see what are their differences

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  3. » Reviews
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EmailAnalytics logo EmailAnalytics

EmailAnalytics is an email analytics and statistics solution for Gmail​ and GSuite.

Front logo Front

The platform for exceptional customer service at scale.
  • EmailAnalytics Landing page
    Landing page //
    2022-12-30
  • Front Landing page
    Landing page //
    2023-07-31

EmailAnalytics features and specs

  • Improved Productivity
    EmailAnalytics helps users visualize their email activity, allowing them to identify patterns and areas for improvement, ultimately enhancing productivity.
  • Team Management
    Managers can monitor team email metrics, helping them understand workload distribution and adjust resources or workflows as needed.
  • Data Visualization
    The tool provides clear visualizations and analytics, making it easier for users to comprehend their email habits and performance metrics.
  • Time Tracking
    Users can track the time spent on emails, which aids in better time management and prioritization of tasks.
  • Integration
    EmailAnalytics seamlessly integrates with Google Workspace, providing a straightforward setup for users within this ecosystem.

Possible disadvantages of EmailAnalytics

  • Privacy Concerns
    Some users might be wary of sharing their email data with a third-party service, leading to potential concerns about data privacy and security.
  • Cost
    While the service offers valuable insights, it comes with a subscription cost, which may be a consideration for budget-conscious users or smaller teams.
  • Limited Platform Support
    Currently, EmailAnalytics primarily supports Google Workspace, limiting its utility for users or organizations using other email platforms.
  • Feature Set
    Some advanced users might find the feature set limited compared to more comprehensive analytics platforms.
  • Dependency on Email Platform
    The utility is directly tied to the email platform's availability and functionality, which may cause disruptions if there are service outages or issues.

Front features and specs

  • Unified Inbox
    Front allows multiple email accounts and communication channels to be managed from one place, increasing efficiency and reducing clutter.
  • Collaboration
    Teams can easily collaborate on responses to emails or chats, with features such as shared drafts, comments, and assignments.
  • Integrations
    Front integrates with numerous third-party applications including CRMs, project management tools, and other communication platforms, enhancing its utility and flexibility.
  • Automation
    Users can create rules to automate repetitive tasks, such as routing messages to the right person or team, helping to save time and reduce errors.
  • Analytics
    Advanced reporting and analytics tools allow users to track performance metrics, providing valuable insights for improving customer service and productivity.

Analysis of Front

Overall verdict

  • Front is generally considered a good tool for organizations looking to streamline their communication processes. It is especially praised for its functionality in team collaboration, ease of use, and comprehensive integration capabilities.

Why this product is good

  • Front is designed to help teams manage shared inboxes, allowing for improved collaboration and communication. It centralizes communication from various channels such as email, SMS, and social media, making it easier to organize and respond to messages. Front also integrates with numerous popular services and offers automation features that enhance productivity.

Recommended for

  • Customer support teams
  • Sales teams
  • Small to medium-sized businesses
  • Organizations looking to centralize and streamline communication

EmailAnalytics videos

No EmailAnalytics videos yet. You could help us improve this page by suggesting one.

Add video

Front videos

+ Add

How Front transforms your inbox into a customer communication hub | Front Product Demo

More videos:

  • Review - Meet Front, the easiest way to manage email with your team
  • Review - Is This The NEXT BIG Survival Game? The Front Gameplay Preview
  • Review - The Front | Steam Reviews say it's good AND IT IS!
  • Review - The Front - A PC Gaming Masterpiece or Miss?
  • Review - The Front - First Look!
  • Review - What is Front?
  • Review - The Front: An Honest Review by an Average Gamer

Category Popularity

0-100% (relative to EmailAnalytics and Front)

EmailAnalytics

Front

Productivity
100 100%
Productivity
0% 0
Help Desk
0 0%
Help Desk
100% 100
Email
100 100%
Email
0% 0
Customer Support
0 0%
Customer Support
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare EmailAnalytics and Front

EmailAnalytics Reviews

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Front Reviews

Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Front is a great email marketing tool, but it isn't a complete service desk for customer support. If you're looking for a help desk software that's customizable to your needs, then our list on the best Front alternatives is a good place to start.
Source: www.helpscout.com
Top 13 Freshdesk alternatives and competitors for 2024
Front relies on third-party integrations to equip its platform with multiple channels. The platform doesn’t have a native voice or text app, help center, or knowledge base. Fewer communication channels can create roadblocks for customers who want to connect on their preferred channels.
Source: www.zendesk.com
10 Best Alternatives to Microsoft Outlook to Try in 2023
Front calls itself a customer communication platform, but it offers a lot of the same functionality as some of the email clients and providers on this list. It's a shared inbox solution that helps your team manage email, chat, social media, and SMS marketing in a single, convenient platform.
Source: mysignature.io
11 Top Outlook Alternatives to Try
As you can probably tell, Front is aimed at business use, so there’s no free or individual plan. It is perfect for B2B email marketing.
Source: kinsta.com
The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
Front's team inboxes can work for more than email, too. It includes built-in Twitter and Facebook integrations that allow users to view mentions and messages and then reply right from Front. Or, you can connect it to your Twilio, Truly, or Intercom to add an inbox for SMS messages, phone calls, and chat messages. Each one lives in its own inbox, with the familiar email-style...
Source: zapier.com

Social recommendations and mentions

Based on our record, Front seems to be a lot more popular than EmailAnalytics. While we know about 18 links to Front, we've tracked only 1 mention of EmailAnalytics. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

EmailAnalytics mentions (1)

  • 15 Helpful Services For Working From Home
    Email Analytics — a tool that allows you to increase productivity and activity within your team by using email. Users can see the average response time to emails, as well as the number of emails each team member receives and sends daily. This tool will be especially useful for remote salespeople and marketers. - Source: dev.to / over 3 years ago

Front mentions (18)

  • User for Solely BCC Email Logging?
    I considered trying to use one of the integration user licenses ($10 a month) or maybe something else? These emails are coming from the "Front" email service (front.com). Source: almost 2 years ago
  • Share your Dock! I'll go first
    Google image search say it's this: https://front.com/. Source: over 2 years ago
  • Web-based Shift/Front alternative for ChromeOS?
    I also googled "Shift alternatives" and found front.com which has a web application. Source: over 2 years ago
  • Integration W/ Live Chat Box On Website
    I agree with others in this thread that app-based is probably the way to go - especially if you're just building for one person. Just be sure she enables push notifications with the same settings as SMS. Others have mentioned Frontline (FYI: this product is end-of-sale), Crisp, and SpokePhone. I would also add Front as a potential app to check out as they have similar functionality. Source: over 2 years ago
  • Help me find Better CRM, webchat, invoicing, accounting software
    For the inbox with messages, email, sms and web chat, I think Front may be what you're looking for. Source: over 2 years ago
View more

What are some alternatives?

When comparing EmailAnalytics and Front, you can also consider the following products

Email Meter - See how many emails your team deals with to understand their workload. Know how long they take to reply and where they can improve.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

ipiit - Scan food products to check for allergens

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Time To Reply - Empower teams. Improve reply times. Boost revenue.

HelpScout - Help Scout is a simple, straightforward way to provide excellent support

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