Software Alternatives, Accelerators & Startups
Register | Login

Eloquant VS Chatty Insights

Compare Eloquant VS Chatty Insights and see what are their differences

Anything.so
Anything blends AI and human support to detect, delegate, and complete your tasks before they even reach your to-do list. featured
Contents:
  1. » Base Details
  2. » Reviews
  3. » Alternatives

Eloquant logo Eloquant

ELOQUANT provide a comprehensive software solution that can manage interactions and feedback while...

Chatty Insights logo Chatty Insights

Understanding customer behavior at any scale, in any language, fast with AI-led Interviewers.
  • Eloquant Landing page
    Landing page //
    2023-09-25
  • Chatty Insights Easy Interview Setup
    Easy Interview Setup //
    2024-05-20
  • Chatty Insights Input analysis at Scale
    Input analysis at Scale //
    2024-05-20
  • Chatty Insights Smart Dashboard
    Smart Dashboard //
    2024-05-20
  • Chatty Insights Additional Features
    Additional Features //
    2024-05-20

Chatty Insights provides in-depth customer interviews with the scale of a survey.

Chatty Insights is the perfect platform for understanding customer behavior at any scale, in any language, fast. Our AI-driven interviews are as simple as a survey with the depth of detailed research, effortlessly discovering customer needs and decision drivers.

Easily organize your research, share an interview link with your customers or embed within the product – and let AI do the work for you. Discover hidden patterns thanks to our powerful analytics, presented in a user-friendly dashboard that turns qualitative research into actionable insights.

Research Solutions: Automatic Customer Interview AI CSAT Market Research User Churn Analysis Smart Feedback Analysis

Make your customers feel heard—send them a Chatty!

Eloquant

Website
eloquant.com
Pricing URL
-
$ Details
-
Release Date
-
Edit details

Chatty Insights

Website
chattyinsights.ai
Pricing URL
Official Chatty Insights Pricing
$ Details
paid Free Trial
Release Date
2023 June
Startup details
Country
Spain
City
Barcelona
Founder(s)
Valentino Majdandjic, Pietro Ferracini
Employees
1 - 9
Edit details

Eloquant features and specs

  • Comprehensive Communication Solutions
    Eloquant provides a wide range of communication tools, including customer service, contact center, and feedback management solutions, offering a holistic approach to customer interaction.
  • Multichannel Capabilities
    The platform supports multiple communication channels such as voice, email, chat, and social media, enabling seamless customer engagement across different platforms.
  • User-friendly Interface
    Eloquant features an intuitive and user-friendly interface, making it easy for businesses to navigate and utilize its various functionalities effectively.
  • Customizable Solutions
    Eloquant offers highly customizable services that can be tailored to meet the specific needs and objectives of different businesses.
  • Strong Customer Support
    The company provides excellent customer support to help businesses implement and optimize the use of their solutions.

Possible disadvantages of Eloquant

  • Complexity for Small Businesses
    Due to its extensive features and capabilities, Eloquant might be too complex or overwhelming for smaller businesses or those with simpler communication needs.
  • Cost Considerations
    Eloquant’s comprehensive solutions can come at a higher price point, which might not be suitable for companies with limited budgets.
  • Learning Curve
    While the platform is user-friendly, it may still require some time and training for users to fully understand and leverage all the functionalities it offers.
  • Integration Challenges
    Integrating Eloquant with existing systems and third-party applications could be challenging for some businesses, depending on their current technical infrastructure.

Chatty Insights features and specs

  • AI CSAT
    The new generation CSAT focuses on the WHY behind the rating – so you can stop guessing and start acting. 10x higher participation rates 40% higher response rates
  • Market Research
    AI-driven interviews streamline the process of conducting market research by automating the creation of interviews
  • User Churn Analysis
    Gain a clear and comprehensive view of your customer churn trends every day, week, or month. Track the progression of the key themes.

Category Popularity

0-100% (relative to Eloquant and Chatty Insights)

Eloquant

Chatty Insights

Customer Feedback
24 24%
Customer Feedback
76% 76
Surveys
100 100%
Surveys
0% 0
AI Assistant
0 0%
AI Assistant
100% 100
Feedback
100 100%
Feedback
0% 0

Questions and Answers

As answered by people managing Eloquant and Chatty Insights.

Why should a person choose your product over its competitors?

Chatty Insights's answer:

Chatty is a team-centric over a business-centric. The tool works with one or several business departments so purchase give extended value to the whole team.

How would you describe your primary audience?

Chatty Insights's answer:

Data-driven people! Chatty helps more analytical teams rediscover the storytelling behind the numbers, while marketing, service, or product-oriented professionals can leverage both qualitative and quantitative findings from Chatty Insights.

What makes your product unique?

Chatty Insights's answer:

Chatty is disrupting the current survey industry by blending market research with the ease of creating a survey. As a result, teams enjoy having a full interview after a 2-minute setup that can handle anywhere from 10 to over a thousand chats simultaneously. This leads to much higher response and submission rates, but most importantly, Chatty focuses on finding the exact reasons behind user feedback.

User comments

Share your experience with using Eloquant and Chatty Insights. For example, how are they different and which one is better?
Log in or Post with

What are some alternatives?

When comparing Eloquant and Chatty Insights, you can also consider the following products

ShadowAide - ShadowAide provides you with a key way to keep your finger on the pulse of your customers, using our integrated tools for capturing Net Promoter Score and customer feedback.

Voicepanel - A new way to get user feedback, using AI

1Flow - The leading in-app survey platform for mobile apps and websites to collect in-the-moment user feedback. Measure NPS, CSAT, CES, and PMF scores and gather feature-specific user feedback to improve your product.

Kraftful Analytics - Kraftful is a product analytics platform for apps that control devices.

UseResponse - Open-source, self-hosted customer feedback software, live chat and helpdesk system that you can install on your server. Organize documentation using knowledge base and get feedback from social networks with centralized system

Visionari - Build What Users Truly Need.

Loading...