Software Alternatives, Accelerators & Startups

elmah.io VS Zendesk

Compare elmah.io VS Zendesk and see what are their differences

elmah.io logo elmah.io

The coolest cloud based error management system for .NET web applications. Based on the de-facto standard error component ELMAH, logging errors from your webserver have never been this easy. Full-text search, notifications, API and much more.

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
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  • elmah.io Frontpage
    Frontpage //
    2024-01-04
  • elmah.io Log Overview
    Log Overview //
    2024-01-04
  • elmah.io Log Search
    Log Search //
    2024-01-04
  • elmah.io Uptime Monitoring
    Uptime Monitoring //
    2024-01-04
  • elmah.io Deployment Tracking
    Deployment Tracking //
    2024-01-04
  • elmah.io Heartbeats
    Heartbeats //
    2024-01-04

elmah.io is a cloud-based error management and logging platform designed for efficient identification and resolution of software application errors. With a focus on simplicity, it seamlessly integrates with various web and logging frameworks, providing comprehensive error logging and monitoring.

Developers can capture and centralize logs, exceptions, and errors from diverse sources, offering a consolidated view of the application's behavior. This centralized approach facilitates quicker issue identification and resolution, ultimately improving software quality.

The user-friendly web interface features a holistic dashboard for real-time error tracking and analytics. It supports various notification channels, alerting development teams instantly when critical errors occur, enabling rapid response times and minimizing downtimes.

elmah.io's robust filtering and searching capabilities empower developers to efficiently pinpoint specific errors or trends within application logs, facilitating comprehensive analysis and proactive error prevention.

Beyond error tracking, the platform offers features like deployment tracking and uptime checks. This allows developers to proactively monitor application health, ensuring optimal performance and user satisfaction.

Security is a top priority, with features such as encrypted communication and secure storage. The platform is scalable for applications of varying sizes and complexities, suitable for both small-scale projects and enterprise-level applications.

In summary, elmah.io is a versatile, user-friendly solution for logging, monitoring, and managing errors in software applications. With its intuitive interface, real-time insights, and proactive error prevention features, elmah.io empowers development teams to build and maintain robust, high-quality software.

  • Zendesk Landing page
    Landing page //
    2024-05-06

elmah.io

Website
elmah.io
$ Details
freemium $19.0 / Monthly
Platforms
Windows Linux Mac
Startup details
Country
Denmark
City
Aarhus
Employees
1 - 9

elmah.io features and specs

  • Error Logging: Yes
  • Uptime Monitoring: Yes
  • Deployment Tracking: Yes
  • Heartbeats: Yes

Zendesk features and specs

No features have been listed yet.

elmah.io videos

elmah.io Introduction - Error Monitoring

More videos:

  • Tutorial - elmah.io Introduction - Installation
  • Tutorial - elmah.io Introduction - Searching Logs
  • Tutorial - elmah.io Introduction - Uptime Monitoring

Zendesk videos

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

Category Popularity

0-100% (relative to elmah.io and Zendesk)
Monitoring Tools
100 100%
0% 0
Customer Support
0 0%
100% 100
Error Tracking
100 100%
0% 0
Help Desk
0 0%
100% 100

Questions and Answers

As answered by people managing elmah.io and Zendesk.

What makes your product unique?

elmah.io's answer

elmah.io is unique because it is a cloud-based error logging and uptime monitoring service for .NET applications that supports all major frameworks and libraries, integrates with popular tools and platforms, and offers intelligent features to help you reduce bugs and improve quality.

What's the story behind your product?

elmah.io's answer

elmah.io started as a cloud storage engine for ELMAH, the open-source framework. In time, it grew into its own product with support for all major logging frameworks, Uptime Monitoring, Deployment Tracking, and much more.

Why should a person choose your product over its competitors?

elmah.io's answer

elmah.io stands out from its competitors with its user-friendly interface, comprehensive and deep integration with .NET, and real-time error-tracking capabilities. The platform's proactive monitoring features, powerful filtering, and searching options streamline issue resolution. elmah.io's scalability, commitment to security, flexible notification channels, cost-effective pricing plans, and supportive community make it a compelling choice for developers seeking efficient error management and application health monitoring.

Which are the primary technologies used for building your product?

elmah.io's answer

elmah.io is built on .NET for .NET. We host everything on Microsoft Azure.

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare elmah.io and Zendesk

elmah.io Reviews

We have no reviews of elmah.io yet.
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Zendesk Reviews

  1. Clunky & awful customer service

    Would give them 0/5 if I could!

    🏁 Competitors: HubSpot, Freshdesk
    👎 Cons:    Customer support|Ux/ui|Limited features

10 Best Freshdesk Alternatives for Businesses in 2024
Zendesk is a robust customer support software suitable for enterprise companies. It is a customer service and engagement platform that provides various tools and software solutions to help businesses manage customer support, interactions, and relationships.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Zendesk is a great customer satisfaction software for enterprise, but there could be better options for small businesses. If you have a small business or want something a bit more personal, then our breakdown of the best Zendesk alternatives can help you find the right software for you.
9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Companies choose Zendesk over Freshdesk because Zendesk is a trusted solution and an authority in customer service software. Our software is CX-centered and we understand what it takes to deliver an exceptional and personalized customer experience. Our Zendesk vs. Freshdesk page provides deeper information about how they compare.
Source: www.zendesk.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com

Social recommendations and mentions

elmah.io might be a bit more popular than Zendesk. We know about 10 links to it since March 2021 and only 7 links to Zendesk. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

elmah.io mentions (10)

  • A list of SaaS, PaaS and IaaS offerings that have free tiers of interest to devops and infradev
    Elmah.io — Error logging and uptime monitoring for web developers. Free Small Business subscription for open-source projects. - Source: dev.to / 4 months ago
  • How to use ConfigCat's feature flags with Elmah
    Elmah is a logging platform for .NET applications with support for other logging frameworks. It allows developers to log errors and other information to a central dashboard for easy monitoring. - Source: dev.to / about 1 year ago
  • What do you use to store\search logs?
    Take a look at elmah.io. Supports both error monitoring and general logging. Source: over 1 year ago
  • Alternative to RayGun as their pricing gone crazy xamrian forms
    Maybe elmah.io? (disclaimer: I'm the founder). There's an integration with Xamarin Forms documented here. Source: over 1 year ago
  • Simple remote log storage service?
    Elmah.io has support for all log severities (like debug and information). If you are planning to send millions of those message types, it might not be the right solution, though. Source: over 1 year ago
View more

Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 7 months ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: almost 2 years ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
View more

What are some alternatives?

When comparing elmah.io and Zendesk, you can also consider the following products

Raygun - Raygun gives developers meaningful insights into problems affecting their applications. Discover issues - Understand the problem - Fix things faster.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Sentry.io - From error tracking to performance monitoring, developers can see what actually matters, solve quicker, and learn continuously about their applications - from the frontend to the backend.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Datadog - See metrics from all of your apps, tools & services in one place with Datadog's cloud monitoring as a service solution. Try it for free.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!